based on 496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sahara loves daycare - or as we call it “School”. When she’s there I know she’s in good hands
They always take the best care of my dog
How friendly and comfortable they made my dog feel taking him out of his comfort zone. Thank you so much!!!
The way all the doggie care givers really like and care for the dogs. They also treat me the doggie Mom well too. The space for the small dogs is where my dog plays - it seems safe and the dogs are all running around together.
I love that my dog gets exercise and play and rest time with other dogs. Dogtopia is helpful when I travel so that my dog doesn’t have to be at home by herself! She loves it ! I like that I can watch my dog on camera too
The place open early, the grooming is very good and communication, also they don’t keep your dogs all day, speedy and fast service!!!
Fantastic facility and a wonderful staff
Personable, caring, and kind
Maybe more toys for the small pups, I saw only the stairs & 2 small toys for 12 or more dogs that were there the day we were.
I didn't mind the crating for lunch/snack - I'm sure it helps bring down the energy level! But some owners - like my sister - disapprove, so I can't recommend you to her.
Friendly and caring staff
Everyone is very friendly with the dogs and are very attentive with the parents. Also, there's always a fun activity for the dogs.
I love Paige she’s the best I’m so glad she’s back my dog really missed her
Everybody is so friendly and caring! My Joy seems happy to be there.
Friendly organized staff!
We traveled thru Columbus and went to the Zoo…this location and their staff were exceptional with my red heeler mix. He is a little anxious and they handled/cared for him as if he was theirs. We are extremely happy with his care! Thank you!!
Everyone at Dogtopia is great! My dog loves going to Dogtopia!
Thank you for going above what I expected. I brought Shultzy in for bath and nails cut, but also wanted the hair growth between the pads on his paws cut, as he was slipping on the hair. I was willing to wait for the groomer, which the staff said is the one who does the paws. I was ok to schedule that going forward, but when I picked Shultzy up late in the day, I asked about scheduling the groomer and the staff told me that they already had trimmed his paws! I was so grateful!!!!!!!! And you all seem to know Shultzy and he loves coming to you! Thank you for all that you do!
Name removed
Friendly! They always treat McLaren like he's their favorite. Fantastic staff. So down to earth.
A safe place for my dog
My dog always is happy to go and it’s great to be able to watch her interact in the live feed cameras. Staff is always friendly.
I like that they are open later and seem to be more hands on and attentive. The only thing i would say improving is just there seems to be a disconnect with whoever i talked to from setting up the appt and the follow through after the meet and greet that didn’t get set up and needing additional day care days that were needed for boarding I also feel like there should be a little more options for the enrollment plan as I’m personally not one to sign up for plans or memberships that i cannot commit to, the prices are okay priced but seem like they want you to sign up to have the prices go down which i don’t love.
I love how friendly everyone is and how they have worked with me with different scheduling challenges. I love to see how excited my pup gets when I drop her off. She runs to the coaches at drop off and whines all the way home. I also love how well they communicate with me. I also love how my pup is exhausted when she gets home 🤣
The team here is always so nice and helpful and willing to make sure my dog is comfortable, even when he seems so nervous.
They truly are what makes this place great.
Everyone is so friendly!
Dear Dogtopia Manassas Management,
I am writing to formally express my disappointment and concern regarding the injury my dog, Luna, sustained while in your care during her very first day at Dogtopia Manassas on July 13, 2026.
When I picked Luna up, I noticed she had a bite wound on her back that was actively bleeding. I immediately asked your staff what had happened, but no one was able to provide a clear explanation. After I requested that the security camera footage be reviewed, I was eventually told that the dogs had been "playing rough."
What concerns me even more is that while I was speaking with the front desk staff, I could clearly see one of the daycare rooms where dogs were playing roughly without any staff member actively supervising them. This raised serious concerns about the level of supervision being provided.
Because Luna's wound appeared worse the following day, I took her to Battlefield Animal Clinic for immediate treatment. The veterinarian diagnosed her with a bite wound that required an examination, skin cytology, wound treatment, and prescription medications, including antibiotics and ointment. The total cost of her veterinary care was $299.53, and I have attached the invoice along with photos documenting her injury before and after treatment.
As a customer, I trusted Dogtopia to provide a safe and supervised environment for my dog. Luna is a rescue dog, and choosing a daycare for her was not a decision I made lightly. Instead, she returned home injured on her very first visit.
While I appreciate that Dogtopia has agreed to refund the daycare fee, I also believe the company should take responsibility for the injury that occurred while Luna was under your care and reimburse the $299.53 in veterinary expenses.
I respectfully request:
Reimbursement of $299.53 for Luna's veterinary treatment.
An explanation of how this incident occurred.
Information regarding the steps Dogtopia will take to improve supervision and prevent similar incidents from happening to other dogs.
This experience has completely broken my trust in your facility. I sincerely hope you will take responsibility for what happened and resolve this matter promptly and professionally.
I look forward to your response within the next 10 business days.
Sincerely,
Name removed
Phone: Phone number removed
Peter Last name removed
Phone: Phone number removed
We sent an email with pictures of my dog and bill from the Dr
The staff is very friendly. Mariah was great in the toy box with my pups first day.
The overwhelming smell of urine in the lobby is so off putting that it’s difficult to be in the building. It makes me worry about the cleanliness of Dogtopia. I saw signs for the “park at Dogtopia,” which is why I chose Dogtopia, and I thought that it was at our location. Unfortunately, it was not, and there is very little room for the dogs to run and play. I’m very disappointed in Dogtopia of cottleville. :(
The people, the ability to check on your dog via camera, the fun activities and treats
The day care is a great time for Tulip to interact with other dogs and staff. They are all very kind to my husband and me but most of all to Tulip. Their spa services are also excellent!
I am embarrassed that I provided a previous positive review for Dogtopia in Stamford. In the last week I noticed that my dog was crated at the end of the day for a "play break" and was in the crate when I picked him up. He couldn't wait to leave and when I brought him back two days ago he did not want to go in. I made it a point to keep an eye on the webcam because of this and witnessed a worker pick up a small dog by the collar, lifted him over a large fenced in area and then put the dog in a crate. It was DISGUSTING! I left work to get my dog out and cancel my membership. I am still convinced that something happened with my dog previously but nothing was reported. So I have now canceled my membership and am not able to get in writing that it is canceled and that my credit card will not be charged anymore. I was told by the General Manager that he could send me something from his personal email but not from Dogtopia. This does not make sense. I need written assurances that I have been canceled and I will not be charged any further. I am SO disappointed in Dogtopia!