based on 1797 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I loved the note at the end of the stay on how Gracie was while she stayed at Dogtopia.
The hours are great. The app is easy to use to request days. I like the camera although you can’t see all of the room.my dog has been happy there.
Friendly and compassionate team who enjoys having fun with our pups!
I also appreciate that we are able to add extra days and the location is not overbooked.
Clean facility, friendly staff and Miles is always happy to spend time with you!
The care and interest you show for each dog.
Personal treatment for each dog and committed staff.
The staff at Dogtopia of Decatur is great with our dogs! The staff show they care and our dogs can tell! They are always kind and our babies love them!
They have helped me on short notice with a meet n greet and then boarding. I was afraid as I thought my dog didn't get along with other dogs, but staff knew how to handle this (without the anxiety and nervousness) and he did awesome. Staff is friendly, kind and caring. Ari loves it there and that says it all. The socialization is very good for Ari. I'm glad they added an outdoor area.
Maui loves Dogtopia, and so do we!
Staff is always friendly, helpful, and understanding. They seem to enjoy taking care of our pup, and that's most important.
I love all of the different treats and activities that the staff does with the pups.
Friendly, reliable care.
We have a very anxious cocker spaniel & I think having someone in the assigned size room all the time is helpful. He follows him/ her around! I watch on their/my doggie cam!
Friendly staff who genuinely care about the dogs they care for is number one.
Flexible hours
Easy to book appointment through their app
We love Dogtopia! They always take such good care of Major and all the other furbabies with fun activities!
Friendly staff, knowledgeable and attentive.! Our pup loves seeing her friends to play. Place is clean and smells fresh! Keep it up!
Thank you!
The crew at San Antonio - Alamo were so accommodating. We were traveling in our RV and needed a safe, friendly environment for our boy while we took in the sights. We use Dogtopia at home and knew them to be Cosmo's favorite place to visit. Now he has a great place in San Antonio to play and socialize too. You can tell how much they care by how they interact with the dogs that come in.
The people are caring and conscientious. My digs are very comfortable there.
Most importantly, Cooper LOVES coming to see you all. I get reports of his experience there. Everything is well organized, clean and inviting. Keep up the good work. Name removed (Cooper's Mom)
Friendly staff!
Very helpful and polite employees and our Sammy loves going. I like that I can watch him on webcams!
Friendly staff, easy app and interaction to make appointments
Friendly staff.
Everyone who works there are truly Dog Lovers and treat your pet like it is theirs!
The employees seem to not care about the dogs. They wander around or are not paying attention while they are in the rooms with the dogs and don’t seem very friendly or interested.
What do I love? Everything! You all are wonderful with my dog but you also have excellent costumer service. I would never go anywhere else.
I love the people that work there from Allyson to the Front Desk to all the people that take care of the dogs. They are terrific!
Everyone knows my dog Hank by name. When I cone to pick him up, they know I am there for Hank.Everyone who works there is so darn nice and you can ten they love their job and our pets.
The people that work there are always very nice and helpful. I think they really care about all the dogs.
Associates are very friendly and professional. They show a genuine feeling to take care of your dog. Web cam is a fantastic idea.