based on 1184 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff who clearly love my dog. My dog is happy to leave me and stay at Dogtopia.
Making sure your app is updated with our dogs progress throughout the day and notifications when they get moved to a new room so we can check in on them.
The dogs are supervised in each room, camera view is available for us parents, staff is friendly
Had no problems first free day and believe dog enjoyed the day. Later noticed over the weekend scab forming on snout. While driving to first paid appointment dog, who is typically quiet in the car began pacing and loud barking and whining but I thought it was due to being excited and not anxious. Noticed on dogcam during the course of day that my dog barked non-stop at room staff member and frantically paced the room, in addition many dogs mounting each other and rough playing undisturbed. At pickup staffer came out to tell me that they “didn’t believe dog liked it very much… she just barked and whined all day.” And, the staff member continued to reiterate the sentiment. Noticed scrape on snout redder and wider and informed member at front desk, who just stated maybe my dog needed a private room instead of group play. On the drive home dog had persistent and jumpiness. Not typical behavior for my dog— traumatic experience. Bottom line is Room Staffer unengaged with dogs except for cleaning up pee and poop and environment appears hostile and non-stimulating with nothing for the dogs to do except dominate each other and pace around the room. Environment not conducive to the doodle breed.
friendly staff, caring well for pups
we love Carrie, Jackie and all the front desk folks! groomers are efficient and do a wonderful job with our dog!
My dogs haircut was uneven everywhere. My fault for not checking before leaving. Will not come.back.
Friendly staff, concern for dogs, flexibility for pick ups. I really like being able to check on him over the web.
So simple and efficient process overall. Although my dog doesn’t love it she would rather be with people all day, I know it will tire her out and she’s safe and happy.
Need the webcams working properly and in use. They always seem to be out of order.
There needs to be some sort of enrichment or activity instead of the dogs just milling around in the room all day with nothing to do.
My dog, Herbie, absolutely loves it there! As soon as we turn onto Hurstbourne from Shelbyville Rx he begins to bark and wag his tail and just absolutely freak out. He gets so excited I worry he may cause an accident. Not really but he shakes and wiggles and goes bonkers. We have been to another daycare and he never reacted anything like that. It makes me feel good knowing he is getting his energy out, getting loved kn and having a blast.
Friendly and very helpful staff!
Our dog is tired and happy after boarding with Dogtopia.
My dog loves going to DOGTOPIA. He is always really excited each time we arrive. He is just as excited when I pick him up, proving to me that he’s had a great day. He loves the staff there and is very enthusiastic every time you see someone who knows. I feel very confident with the Care he’s receiving and would highly recommend DOGTOPIA to anyone who needs care for their pup. Thank you very much. Jane and Oink.:)
My dogs love going to Dogtopia for daycare. I take them about 3 times a month, just so they can get extra socialization. They start wagging their tails as soon as we park the car, as they know they are going to have fun, fun, FUN. They come home happy and exhausted.
Your staff are wonderful.
Great staff!
Everyone is very nice and professional!
Everyone seems to really Love dogs!! Bear comes home tired & happy
Small dogs locked in a small pen outside??
My Loki loves it there!!! They take such good care of the pups!!!
I love that me and my dog Ranger see the same friendly faces and they know who he is when we walk in :) longevity of your stuff definitely helps in trusting Dogtopia with my baby! I appreciate that he can get an exit bath before pickup so he’s fresh and clean coming home. Convenient booking on the app plus cameras to check in. Activities and snacks and themes and affordable pricing literally everything is amazing’
We absolutely love dogtopia! Their staff is incredibly knowledgeable and makes my pup feel at ease when they’re there. I love being able to watch the cameras when I’m missing my babies at daycare
I know my dog is in good hands and well-loved.
The staff was A1 and seem to be very attentive to my baby. The facility was very clean and did not have a smell. My pup was able to interact with other dogs something that he had not done before his first visit. Highly recommended Dogtopia !!!!
Everyone treats my dog with love
Customer service, love of dogs
Friendly staff
We’ve had a great experience with this Dogtopia! The staff is friendly, attentive, and clearly loves the dogs in their care. Our pup is always excited to arrive and comes home happy, tired, and well cared for. We appreciate the clean facility, doggie webcams to watch them during the day, and the peace of mind knowing our dog is in a safe environment. Highly recommend this daycare to anyone looking for a trustworthy and caring place for their furry family member!
Prompt and ensured my pet's needs were met. Questions were answered thoroughly.