based on 3051 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love everyone there! Favorite daycare ever! Wish they went outside more but everything else is perfect!
You are there when I need you.
Very friendly staff. Dog well taken care of
The dogs are well cared for; they are safe and they are loved.
All the employees are respectful , helpful and cheerful.
The building is clean and well- maintained
My husband and I had the opportunity to witness their kindness when he recently needed surgery and we took our Jasper more often to Day Care.
We recommend your Dogtopia to anybody we meet.
Mike & Serafina Last name removed
Professional, friendly and caring staff who make me feel very comfortable when leaving my dog,Woody,for daycare and overnight stays.
Staff is amazing and my doggy's happy!
Thank you so much for the kind words! We’re so glad you’ve had great experiences with our team, and it means a lot to hear that Moose is happy too. 🐾
We love getting to spend time with him and look forward to seeing Moose again soon!
Sahara loves going to daycare staff is always friendly and they help make Sahara comfortable
The ladies are very friendly and supportive. They give great advice and treat my pupper with respect
-Response time when answer phones
-Also not important but have the calendar add on on the app . It would be useful to pet partners if wanting to schedule when there is an activity
Great service by everyone. Christopher does a great job grooming our dog
Attentive helpful and responsive staff . I just wish they would get the cameras working.
Thank you for the excellent grooming today!
The best part of leaving my dog for the first time at Dogtopia was recognizing that everyone that works there are clearly dog people and love being around our furry friends. This gave me a lot of peace.
I luv Dogtopia but I wish there was an outdoor space as well to change things up.
The safe environment to leave our dog to play, eat, and sleep.
I love the professionalism of the staff. I also love how my dog appears to be happy and safe.
Because the very friendly people that work there make you feel inviting. Plus my baby loves going there!
Dogtopia San Marcos has been a great second home for my corgi, Charlie! He goes 1-3 times each week depending on work and activities. He is always excited to go, and I love being able to see him on the webcam during the day.
I've also boarded Charlie multiple times there for up to a full week, and it's great having a place he can go where I know he is safe and well taken care of.
The staff is friendly, and are always willing to go above and beyond with any questions or needs I may have.
If I had any feedback for the Dogtopia San Marcos team, it would be to bring back report cards and have more activities that don't cost extra!
A long time ago Charlie would come home with report cards and I thought that was just the cutest extra. It's a silly little thing but really makes it an over the top experience.
The photo shoots and "theme days" weren't always an extra cost, and I loved participating in those when they were included in the cost of daycare.
I love the detailed updates and pictures and all the open play time my little puppy gets!!
They took care of my baby when I was at work, and couldn’t come get her. They treat her like family. Recommend!
Great Service from the very friendly staff
They cant take payment at the desk. There has to be a card on file which I was able to add myself through the app. This location
Opened in December, so everything is new. Staff are so nice, very accommodating.
All of it!
The report cards, the easy drop off/pickup
Webcam the spa!
Easy drop off, clean facility. Enjoy the people working there, very nice.
Easy drop off and flexible payment options
Staff are always so friendly and kind with the dogs. We had our dog stay overnight for the first time recently and it gave us great comfort to see him in webcam. We were concerned how he would react going back for daycare and he was really excited to get in to play. Teddy seems to love it there.
Professional, clean, convenient
Everything!
The people are very friendly, they greet the dog like it was their own!
Kind and helpful staff!!
Wonderful, helpful staff who really love dogs.