based on 1355 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jenae is a wonderful person and dog groomer! We. All love her both people and pups!
I think the staff is wonderful and so friendly. They seem to really know and care about the dogs
My dog smells when he leave day care.
The dogs are well supervised by staff members who treat them well.
Grooming is fantastic !
Love Dogtopia! Enrolled our new puppies in doggie daycare prior to boarding and to help socialize outside of each other. The staff are so friendly. I check frequently in on my puppies throughout the day. Almost everytime I check, the staff is loving on all the puppies. You can see the true care about the dogs. I’ve repeatedly seen them loving and comforting my puppies when they look scared or shy. Highly recommend their services
I wish that when boarding there would be a 1/2 day play time option available rather than having my dig having to be with a mass of other dogs for 12 hours.
Caring response.Clean facility.Good grooming! Your place is going to be busy busy with the large, new neighborhood being built just west of you here!
Welcoming employees who care about dogs
Everyone was friendly and I was very pleased with the service. My dog was treated very well and was comfortable being there.
Dogtopia of Midlothian is reliable and well-priced.
My dog, Duck, is always happy to go there.
She does often smell after playing with the other dogs, and being in the indoor play place - but she gets baths there and they do a nice job.
We love leaving Lucky at Dogtopia because we know he is going to be well taken care. We go not have to worry about Lucky having a good time..
Everything!!
The supervision of the dogs is fabulous. The schedule takes into account all the needs of both our fur friends but also the owners. Transparency with video access. The team is wonderful to work with and their care is beyond words.
On daycare days we say "Sparky do you want to go to daycare and play with your friends?" He immediately runs to the door to wait. He loves all of the coaches and our evenings are much calmer after a day of play.
Being able to leave my dog somewhere fun and safe has been pretty cool. He’s even better on walks less reactive 10/10 👍🏾
The wonderful staff!
The staff are so friendly and Tiirak absolutely loves it. He comes happy everyday, and he gets amazing social interaction. I love the updates on him and how caring everyone is with him, it takes so much off my mind when I need to go to work
Staff
Friendly staff and the always remember our dogs name as soon as we walk in
Ruby is GORGEOUS AND SILKY SOFT AND SMOOTH AND SMELLS SO MUCH BETTER!
Thank you!
loving care facility
The easy of drop off and pick up. That I am able to see my fur baby anytime during the day. That she is having fun and being active.
Staff legitimately get to know the pups and are paying close attention.
Easy check in and check out. Really positive experience
Daycare is well run, concern for the dogs is topmost for safety. Rowdy dogs, (such as mine) are put in time out to ensure no animal gets hurt or bullied. Drop off and pickup times are perfect. Owner Diana is great!
Kind staff that my dog likes to see. I appreciate that they know my dog and she is happy to go wity them. I feel like the staff listen and encourage our dog to be well behaved. They give treats after asking and support her activity to keep her healthy.
Very friendly, you can tell they care about my fur babies. The facility is clean and all the dogs act so happy ! Very impressed!
Nice people, facilities, and I really like the way they answer people's questions. The environment is clean, and it's great to be able to see into the rooms when the dogs are playing. I also really like that they close for nap time.
Everyone is communicative (regarding pick up from spa), my dog isn't a playful dog (she's 11 so she basically just stands around) but doesn't seem to be upset going to boarding care. Love the webcam.
It's too bad there's no outside space, and hours on weekends are a challenge which often cause us to need an extra night boarding.
very friendly staff! My dog has a great time!!
They open early
The staff is kind and really love the dogs
The dogs are happy and love to go to day care