based on 1416 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very satisfied with the friendly and caring staff. My pup comes home tired, but happy, very happy at a day well spent romping and playing with his fur buddies.
Hubby and I have dropped our three dogs off a few times already. I watch them in the web cams once in an awhile, and looks like they’re having fun. I know one thing for sure / they come home exhausted. All the employees that we’ve dealt with seem very knowledgeable and they’re all as sweet as can be.
Love all the special treats and special occasions for the dogs. Great support for this woman owned and women run business!
Great Service. Professional and friendly staff
The professionalists, the friend in this the cleanness
My dog loves to come and play with everyone at the daycare. We love the little things they do every month as special events. We also love the spa as we can bring him in for his normal day and get him a bath while he's there.
Staff is great, our dogs love you
Good service. Dog seems like he has fun.
We have had such a great experience with Dogtopia! Our pup absolutely loves going and loves all the canine coaches. Her little tail wags so fast when she sees her friends (human and dog alike)! Thank you for taking such good care of our little wiggle butt!
To be honest your dog grooming dept. Could use better groomers .. not very good.. coat very choppy and uneven, hair between paws were not cut clean.. over all a bit disappointing!! But I will try one more time because I really like the place ..
Hi there, thank you for your feedback we’re sorry your pup’s groom didn’t meet expectations. That’s not the standard we aim for. We truly appreciate you giving us another chance and see you have another appointment scheduled. We’ll share your notes with our grooming team to ensure extra attention to detail next time. If you have any specific preferences, please let us know!
The crew there at the Bakersfield Dogtopia is amazing and super friendly. They know dogs and have created a great experience for not only our two pets but also us paw parents! The app is super easy to utilize and very convenient. The amenities are clean and I’m able to log into the app to see them play live. Keep up the great work.
Guys doing a great job! Wish there was outdoor space for the dogs to enjoy.
I left my dog for 3 nights. The service was professional and clean environment.
This place is awesome. My pup had his first day. Melded well with staff and other dogs. The staff is entirely attentive and gives every dog all the attention needed. The amenities are excellent
I like that I can go on vacation and not worry about my dog. It’s great that he can go and be around other dogs, he loves it. I like that I can pull up the webcam and see him playing. I always highly recommend Dogtopia.
I love everything about these guys! I wouldn’t trust anyone with my fur babies… I do Dogtopia!!!!
EVERYTHING! You know me well from my prior dog. I now have a new dog and he loves and I still love all of you!!!!!!!!!!!
Friendly, caring staff. Clean playrooms. Lucy never comes home smelling like a kennel. Dogs have so much fun. She’s exhausted.
My dog is happy and the people are great, but I do wish she didn’t come home smelling like urine each time (she hates baths).
Everyone has been great and treating benji-ji really good I’m a proud doggy mom….thank u everyone
Call with concerns, pleasant, give pictures and write update of day. I appreciate care concern and pleasant attitude! Jacquie Lentz
Being their customer for many years. Carrie our dog groomer he loves her she loves him. So much recommended this place
Friendly staff
VERY clean. All of the staff are awesome! I LOVE the webcam, I drop Rowdy off, go home and watch him on the camera!
Love everything! Such a smooth and easy process gives us peace of mind.
Not a long wait for appointment .
Grooming was good.
Everyone is friendly. The hours are great. And the crafts and photos are fun.
One week in, so far everyone has taken in my feedback and have listened, pivoted, redirected, and kept communication wide open. Miranda is FABULOUS!! All the staff that I have met are bubbly, happy to greet my dog. I am new, so we are in the new steps to understanding each other and meeting all the professionals.
The friendliness of all the people working there, and the care given to the dogs, and my dog seemed to enjoy it most importantly.
I already have recommended your services to a friend!
1-Indoor. No chance of escape for an escape artist.
2-Boarding available
3-Kind and caring staff
4-Convenient location for Bailey and I, with parking
5-<3