based on 424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff care......
Everything
Friendly front desk staff, great dog bath, great prce
Wonderful. Staff is incredible. They are kind, caring, puppy dog loving, dependable and quick to respond.
Overnight boarding is great. Bath/Spa services are great. Daycare is excellent. 5 Stars.
You genuinely care about our dogs, and Molly comes home happy and tired.
The friendly staff 😊
Friendly staff
I was welcomed as soon as I entered the office. The staff was willing to help me with the information that I needed and they accommodated me by providing me with the spa service for my dog. I didn’t know what to expect but my dog came out happy. I was very happy with the work that was done. Thank you
staff is friendly, the facility is clean and a complete tour is included when doing a meet and greet.
our dogs had the best time and i love being able to watch them playing!
Excellent staff, clean facility and I appreciate having the ability to check in via web cams. We are greeted with enthusiasm and smiles and our dog gets so excited to be there.
My day was happy and tired.
I love how amazing the staff is with my dog! Stark loves coming and he has so much fun playing with all the other dogs:) he’s obsessed with his protein chicken bowl. I know that my dog is in good hands and that means the world to me🥰
Teddy loves it there
Friendly staff, they always take great care of my two pups.
Dogtopia of Yorktown is our dogs home away from home. We know the trainers love him just as much as we do and spoil him rotten! We are so thankful for them!
Stella is always well taken care of! She loves going to play with her friends at Dogtopia. Never have to worry about her when she is there!
Caring for our Dog. Trustworthy!
Very friendly, efficient staff. Very clean facility.
The Dogtopia of Towson has the best people. The dogs are great too, but I keep sending my dog because of the people. I recently welcome twins and it has been a big transition of how to care for them and still meet the needs of my best pup. Sending her to Dogtopia gives me peace of mind that she is getting exercise as well as loved on. The staff has been so help in meeting me outside when I drop off and pick up so that I don’t have to take the babies out of the car. This has been incredibly helpful and it means so much that they are willing to go above and beyond.
We were greeted as soon as we walked in. Very friendly staff. They did an amazing job grooming our baby. Highly recommend!
The staff is AMAZING!! You can tell by the way they greet our dogs they love them as their own. I feel very comfortable having them care for my pack in my absence.
Reliable
Finn loves going there
Video cameras
Friendliness and caring attitude of staff. Cleanliness of facility. Long hours for daycare. Easy checking in for visiting dog.
Your friendly greetings, your love of dogs, and the cameras.
How much the staff know and care for the dogs
Video access is great!
Always there when I need you!!
Super friendly and accommodating!!
My dog loves and gets extremely excited as soon as I pull up to the place. I don’t know what they do to him but he is in love with Dogtopia!
However I’m not in love with the communication with the front end of the place. Several times I called and no answer. I get calls back much later like hours. One person said they called n left two messages , I checked my phone n didn’t receive anything.
It’s differcilt getting h to a live person. It’s a place where I expect immediate attention. It’s like when u hv kids at nursery school u need that person to pick up the phone they are on call always. I suggest they were a head set do if they are i. The back they can still answer the phone. It’s frustrating when u need to make plans for your dog and can’t get through. Please see if they can improve on this
cleanliness, consistency, the way you are on top of staff and dogs. I know my pet is well cared for at all times. I like that I can watch the cameras. Your hours are flexible too!
Thank you for helping our anxious dog come out of her shell and for treating us like family.