based on 1577 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love taking our pup to Dogtopia, they are so kind and understand and respect his big personality.
Staff and program
Incredible staff friendly and accommodating
Gee
Loki always loves to play with his friends at Dogtopia. Staff is well trained to take good care of all their dogs. A themed calendar of special days and fundraising to support service dogs make Dogtopia stand above other doggie daycare centers. Prices are right too.
I like everything about Dogtopia in Fairfax City. The staff are exceptional. They make sure that the dogs are cared for and the owners are happy. it is like a family experience.
Friendly staff and ease of use are the things that stand out to me. It is very convenient and we appreciate the cameras that allow us to check in on our dog.
Everything!
Clean inviting facility and friendly staff !
Everyone there is so friendly and the place is clean. I like that there are doggy cams that I can check on her during the day! There is great communication between the coaches and me and the best thing is my dog gets so excited on the drive there and so exhausted on the way home so I know she had a great day!
Convenient. Staff is very friendly too
I love knowing that my puppy will be taken care of with consistency. Staff are very responsive to any concern I have. Dogtopia has been a lifesaver for my energetic puppy.
Friendly, genuinely caring staff, flexible schedule
Convenience, ease of scheduling, cheerfulness of staff.
Last day of daycare was very disappointing. Dogs were crated up for nap time by 11:30, not let out earlier, so almost a 3 hour nap. Watching the cameras in the room, much bigger dogs dominated the play space of the small dog room. They didn’t attack the smaller dogs, but their size and rough play had the small dogs hiding out in the corners. My dog came out stressed, but not tired. Manager on duty downplayed my concerns, told me the coach in the room said my dog was not bothered by the big dogs. Viewing on the cameras and my dogs reaction after tell me picking him up early was the right call.
Quick and very nice groomer
The team’s dedication to working with shy dogs to become comfortable in their new environment and provide a positive experience for them to flourish.
I can’t rave about this place enough!!! The staff has been unbelievably amazing and it’s very clear how passionate they all are about loving on all the pups while in their care. The tour was very thorough and all of their plans were very clearly explained. I will absolutely be recommending Dogtopia to everyone know!!!
Clean professional & friendly staff.
Hank goes into Dogtopia happy and excited. His tail is wagging and he is pulling on his leash to get there.
Very expensive and dogs smell terrible when they come home. They also have fleas. Everytime.
Friendly people who make me feel like my dog actually matters.
Great and efficient service, friendly atmosphere, my dog loves it.
Pleasant interactions at the reception desk, easy drop-off and pick-up, and thorough inventory of the items I brought for my dog.
I love how the staff is very nice and answer all my questions
Great customer service
The consistency, ease of booking, make every dog feel special, go above and beyond for special needs and requests.
Thank you for taking Archie in. You are part of our family
My Golden Retriever Cooper loves all the staff at Dogtopia!
Great job thanks!
I appreciate the friendly staff, the "brain games" and special treats, the convenience of being able to have my dog groomed at Dogtopia, and the ability to see my dog on screen in the reception area. Very convenient that Dogtopia's hours are 7 AM to 7 PM most days.