based on 4421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The parking situation is painful. The curb side drop off is great but sometimes you can’t park anywhere near which is difficult when trying to do a quick drop off/pick up. Staff are all lovely and are great at greeting you and dog.
The caring nature of the staff. Also, they always have great communication and send me updates which puts me at ease that my dog is being taken such good care of when I am away.
Friendly and reliable to take good care of our Benjie.
The staff is so friendly and welcoming, to both me and my dog. The facility is very clean. The fact that I can watch my pup all day on the webcam is a great bonus
Thank you so much for your kind words! 🐾 We love having Oliver with us and are so glad you’ve had a great experience with our team and facility. We’re happy you’re enjoying the webcams too!
I like that my dog is well taken care off and he actually likes going there.
Near my home and wonderful service. Zion was so active he slept through dinner until the next morning. Thank you for taking care of my baby and he had a great time. Love the web cam to see him while I was away.
Dogs are well taken care of and they love it! Staff is remarkably friendly and knowledgeable about dogs. We trust them explicitly!
Nice facility, friendly caring staff. Ease of drop off and pick up and they career about our pet. They knew our dogs name even on the first day after dropping her off and picking her up.
Very friendly and keeps you informed.
The staff, and their ability to adapt to the changing circumstances of every pet and the care that is taken and provided for the family is absolutely AMAZING!
They are completely responsible and attentive to the care and interaction that the facility provides.
I have been so lucky to have a place where my Flo actually has excited to go in, where normally as soon as we get out the car and she gets to 3 feet from the door, she turned around because she knows where she’s at. This place is amazing. She actually goes in the door..
Attentive staff and care for our pup! I like their flexibility with scheduling. I enjoy the enrichment activities.
Henry has been enjoying his playdays and sleepovers at Dogtopia for nearly five years. He gets excited as soon as we pull into the parking lot! I love my dog and can relax knowing that the Dogtopia staff love the pets they care for as if their were their own.
I feel that my dog is well cared for and safe when I leave him there. He is clean and happy when I pick him up to go home. Your care givers are pleasant and kind to the dogs. Thanks!
Friendly employees, clean environment, dogs enjoyed day.
Attentive technicians, friendly dog lovers, clean facility!
Our dogs are happy the whole
Time and come back happy
My pet came home with two bags of her food. We sent the exact amount she needed for her stay, this would mean she missed two meals, I’m hoping they were not consecutive. She also receives medication at meal time so she did not get that when she should have. She seemed fine when she got home but I am concerned she wasn’t fed on top of being away from home. We had also asked that she have a bath before pick up and she was not given one.
Maui always looks like he’s ready for a night on the town when I pick him up!
Dogtopia is clean and cheerful and welcoming, and this is the best grooming my (very large and hairy) dog has ever received! She is happy, and so am I. :)
The staff was helpful and my dog came back excited and exhausted! We'll definitely be back.
You make my dog happy to stay there
I love so many things about Madison Dogtopia, from the friendly team to the consistently great service, but my favorite part is watching my dog Duke do his full-body wiggle the second he realizes he’s headed to his “Happy Place”!
Friendly, attentive to our pets needs.
They interact with our dig
Send feedback reports monthly
Amazing staff! I know my Labrador, Cannon is in a great loving environment, getting the exercise that he needs, socializing with other dogs and growing up with his serving family! Thanks team Boca, you are all appreciated.
I asked that my dog have a bath at drop off before we picked him up. He did not receive bath.
Upon arriving home, we discovered that he was sick with what must be a version of kennel cough.
Spectrum of services offered. Personnel excellent with our dogs as is demonstrated by our dogs always being excited to go to Dogtopia and see the personnel there.
Employees are all super friendly and understanding, and they are very good at putting me at ease about leaving my pups in their care. I like the enrollment program, and i like that I can still schedule daycare as i need it. I love that my dogs clearly love it!
The friendliest staff, they really care about all the dogs and their owners. I tell everyone I meet that Cole goes to daycare and which one it is.