based on 1283 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly yo people, kind to dogs
Everyone is so kind and loving to my Nakia. The first day they helped ease her nerves and mine! I feel confident that Nakia is in the best hands when I drop her off. I love I can watch her interact with her friends throughout the day.
Extra care you express
Would like the dogs to have more outside time to maybe help reduce the large amount of indoor marking/urinating. I have friends with young dogs who are interested in daycare but have expressed hesitation due to concerns that the pups may regress in their potty training by attending.
Longer hours for daycare on the weekends would be really helpful.
Staff is friendly and caring. My dog feels welcome and happy there. She has a great time and I feel relaxed when I leave her because I trust the staff. I know they love my girl.
Not sure as I see you guys cleaning a lot, but my dog came home from his recent boarding with diahrea, which testing revealed was caused by Coccidia. Not great to come back from vacation and spend the next 3 nights getting very little sleep as your dog has to go out near hourly.
Yogi had a spa day and some fun in day care with his furry friends. He came home looking and smelling great. He got the exercise he needed not being able to go for walks because of the snow.
My dog loves Dogtopia and the staff always take wonderful care of him.
Everyone is friendly and encouraging, plus it's easy to book and my dog loves it at Dogtopia.
It has gotten significantly expensive. Being unable to cancel the week of is very inconvenient especially during family emergencies. I had a family death and because it was not 14 day notice I had to pay for a week of daycare that my dog was unable to attend. It was the most insensitive thing ever, it’s like they expect you to plan for a family member to pass away.
I’ll actually be canceling my entire enrollment soon because that was truly the last straw.
Safety and cleanliness! The ease of using the app is a plus, when I drop Mattie off I am confident that she will receive good care. The tour showed a very clean and safe facility. I don’t worry! Hands down, Dogtopia is the best!
Friendly, caring, clean, safe
Friendly and amazing staff!!
My pup loves it!
Friendly staff and great place to take your dog for daycare!
The big deal is that Cole is happy to go and enjoys his time there. Your staff is amazing. This is our third Dogtopia this winter and they have been very good. The ability to see your dog at play is comforting. Curbside pickup and drop off is a great feature and the location is really convenient.
Friendly, informative staff. Thoughtful services and facilities.
Only challenge is lack of safe parking at Fairfield, CT site.
Everything! From pleasant staff to great service.
Friendly. My dog enjoys coming
All the staff at short pump location is AMAZINGGGGGGG
You used to sent me a receipt in an email. Not anymore. And I know you have my email because you sent me this survey.
The staff are all very good at their jobs, and they make it a great experience for my dogs and me every time.
My dog loves it there!
Very friendly and exampling what was offered and how my dog did
Great hours and easy overnights. Trixie loves it there and the staff love her too
Flexible, long hours, great staff
The staff is great
Everything!
I've helped my hair dresser to find a great place for her pup!!!!!
Friendly staffs, Clean . They take good care of our baby Loki. He always comes home tired and happy. Always looking forward to go to Dogtopia San Marcos!!