based on 180 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff
The hours are great. Facility appears to be clean and well maintained. The staff are extremely friendly and helpful.
The staff is attentive and seems to really care about the pups.
Very clean facilities. The staff is friendly, competent and caring.
More coverage in the play rooms with the more active and rough players. We have had our dog come home several times with bite and scratch wounds on her face, stomach and legs. Some were really bad and she currently still has one on her face that just won't fully heal. It is right below her eye and it may need to be seen by her vet. I have seen on the web cam, another dog grab her by the neck and shake her extremly hard and the coach did nothing to stop it. My dog would then have to fight her way out of the hold.
I understand that things happen especially when they play and rough house. I know my dog is a rought player, but she shouldn't be coming home with open wounds that bleed when we try to clean them that need to be seen by a vet. If there was a closer day care with better rates, we would pull her out of Dogtopia but she loves it here and gets excited about going.
I am hopeful things will change and we won't have to pull her.
It is very difficult to park at this dogtopia due to the neighboring business. I would suggest calling the local authorities to enforce local parking restrictions as the body shop will double park on the street because of their overflow of cars.
I love how they treat my sweet Shaggy! They always love on him every time he comes in, and I really appreciate that they remember him and take such great care of him.
Dogtopia provides a safe, fun and caring atmosphere for our dog Boodles! Drop off and pick up is a breeze! Their team members are great. Also the webcam feature is terrific. Highly recommend their services!
The Old Bridge staff is always working hard to make sure your pup is happy and well cared for. They’re attentive, caring, and welcoming from the moment you walk through the door. I always know my dog is in great hands at Dogtopia!
Friendly, clean and nice to work with.
Cleanliness, Prompt pick up and delivery…someone is always there to greet me. I love Dogtopia!!
I love knowing my dog is cared for and safe! I feel as though all the staff know and love him. He’s an older boy so knowing he is happy there warms my heart!!
Everything
Dogtopia Yorktown is a place my dog loves to go! The staff are so friendly and really show they care about my dog like family.
Give my dog water, 3 bowls when she got home tells me she didn’t get much.
I love the quality of care, the friendliness of staff, and the security of being able to watch my pup while I’m at work. From day one you’ve treated my family with care and concern and I appreciate that. My dog comes home happy and I’ve already sensed the change in his demeanor after only two days. I’m so glad I found you all!
The staff at Dogtopia has been so friendly and helpful in welcoming our puppy to their program. They have walked us through all our questions and show such great care for our pup!
I love all your employees. My Shai runs. in and cant wait to see and greet them! Thats how I know she is treated well and is happy at Dogtopia
Great staff, flexibility in scheduling and location proximity to home
Flexibility and variety of services.
Dogs are frequently kept in cage.
Everyone is so nice and helpful. Roy loves it.
Everyone is cool. Everything is clean. Easy drop off and pick up. Super nice atmosphere and love the marketing. Cute events and the webcams and photos on social media. Treat days.
Our dogs love Dogtopia because of the caring staff and the opportunity to have safe fun with other dogs. I trust that the people at Dogtopia take good care of our dogs.
It seems my dog was spending progressively more time in a kennel then in play
The staff, especially Sam, is wonderful! They know how to handle my high energy dog and I never have any worries leaving her there for daycare or boarding.
Dogtopia has a friendly and caring staff.
The times wor well I work 10-12 hrs
Your staff is great they are loving and caring
Love the web cam too
Friendly. Knowledgeable. And most important: the doggos love going!
The personal touch they add and how they take care of our fur babies and the humans.