based on 610 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
What don’t I like?? My pup comes home happy, relaxed and well cared for! I especially love being able to view her on the webcam daily!
We know, without a doubt, that our dogs are as safe and as loved at Dogtopia as they are at home with us. This is the third dog daycare that we have used and by far the BEST! Safety and love- those are the two things that matter most..... and Dogtopia Downtown Orlando knocks it out of the park everyday for our two babies!
Everyone is so friendly and great with your dog. They treat them like their own and remember their quirks, highly recommend.
Mostly everything I however, feel that someone should be there overnight just in case one of the dogs get sick
Very friendly staff, our dog loves it there. It would be nice to have camera in each room, like some boarding places, so we can watch our dog after hours.
Excellent staff
Even my most persnickety pup was made comfortable and had a great time!
The staff was very generous both to our dog and our family
The staff are so friendly and treat my furkids great.
Great customer service
Love the cameras to watch the dogs
Transparent
Cleanliness
Everyone cates for my dog and greets her every time. Thank you
Everyone that works there seems to really enjoy their environment and all the dogs look so happy. I’ve heard nothing but good things from other dog owners that go there. Matt, was very helpful in helping me when I had some questions
Always keep my dog Georgie safe and happy!!
Easy interview process, super friendly staff, even our shy dog had fun.
Always remember my dog, Harley. Very gentle and kind to Harley in my presence. Send updates when Harley is staying with them, including photos. Offer snacks and spa options. Have a routine daily schedule...structure that is good for dogs.
They are so great with our dog and very helpful to work with
I chose this place to ensure the safety of my puppy. The cameras on the app did not seem to work well and constantly looped. I thought it was my phone and had two other people try from their phones and it did the exact same thing. Second, I told staff to provide my dog with a bowl to eat which they didn’t. My dog was there for hours and nothing was provided for her.
Very friendly and caring!
The staff is fantastic and my Kota loves everyone!
The staff members are very kind, friendly, and courteous. They treat my dogs very well.
I just do grooming for my dog and Sarah does a great job 😊
Friendly and helpful staff
Good hours
Easy and convenient-to-use app
Webcams
Spa services
Staff calls my dog by name
My dog LOVES to go!
The staff appears to be real animal lovers and are good to the pets.
We love Dogtopia! All of the staff are friendly and attentive to my pet. They know all of the dogs by name which is amazing! They always have fun activities, snacks, and crafts. The Parker location is clean and very welcoming. We also use the boarding services and my dog does great at Dogtopia when he is having a sleepover there!
Clean, friendly kind staff…they have heart!
Very friendly staff, love the themes each day and definitely love the webcam!
Friendly staff, easy to schedule, close by.
I usually love dogtopia! I was so dissapointed this weekend when I got my bill and it felt way higher than normal, like the most expensive option was chosen for me. Faye usually loves it here but I don’t believe I’ll return again after I was charged almost $200 for one night of boarding :(
People are so friendly and Star comes home exhausted when she stays there!!!
Everything. You can tell Hope must be happy to be there because she is so eager to go through door.
The staff is amazing!