based on 301 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My dog loves going there!
Always greeted with a smile. Always professional. When I inquire about anything (my dogs eating, behavior when interacting with other dogs, obeying commands, temperament while there), usually I get immediate answer at a minimum I get question answered before leaving. The individual attention and knowledge about each of the dogs in their care is amazing.
I’ve had my dog shampooed, teeth brushed and nails clipped. The price was more than reasonable and no more doggy breath! Her hair was so soft and silky. Yes….smelled good too! I will definitely do this again.
Staff is really good at keeping me advised of activities planned While activities are advised, Staff is not pushy, they do offer. I appreciate this. No one want hard sale tactics. What ever I decide is totally my choice. But, at least I’m made aware.
My dog has such a full active day, she sleeps all the way home!
People are very concerned about their borders. Facility is well kept.
freindly staff that loves working with dogs
Friendly service and Dakota is happy to go and is exhausted when she gets home.
They treat our dogs like family. They are so flexible.
Personal staff, flexible with notice period for day care, drop off and pickup time flexibility. And ultimately, that our dog is happy and feels safe in your environment.
The staff is really amazing, and my dog loves going there!
Everyone has been great!!! From the meet and greet to Busters first full day!!!
People had no affect - emotionless. No outline of my pup’s first day when I arrived. Upon pick up also no customer service - two people just staring at phones - then person in back brings pup to me and just hands me my leash with no comments about my pup’s first day. I’ve worked in customer service and management for decades and this is not normal or good. It was my first day!!!! I even spoke to the manager. They also over charged me. Manager was polite, but still robotic, refunded my money and just said she would pass my feedback to staff. I said from my observation this is a training issue. She agreed. She did send me my pup’s first day report which no one bothered to give to me. Cannot recommend this Dogtopia location. I think the manager and staff both need training and basic attending skills in how to greet people.
Our dogs love going! Everyone that works there is very nice and our dogs are always very excited to go
The staff is excellent. They all really enjoy their jobs and the dogs. I can’t say enough good stuff. Very clean and organized too! Grooming with Miss Rita is phenomenal. She understands dogs coats and how to make them look their best. She is very good with my extremely anxious dog. Love everything.
Yall literally f***** u* my dog's hair. Yall cut her balled . I would never brain my dog to y'all again and I will put you on Facebook. I don't know who cut her hair but they need to be fired
The staff and the facility. The staff are delightful and the premises are spotless.
I like that I can just do a drop in on Saturday mornings as that works great for me. I'm not locked into anything and he just loves going. I like the doggie cologne that he gets so he comes home not only tired but smelling good too! The staff are very friendly and nice. Its a great location!
Very friendly and accommodating staff
Affectionate with my dog
Love the webcams
Appreciate the cleanliness of the floors in daycare area
Very clean
Friendly staff
Brielle is amazing
friendly and attentive staff providing a safe and fun environment for my dogs and who treat them like their own
Every one was very nice. Seems organized. Loved the report card. Mac was very tired when he got home. Thank you!
Lovely facility.
Kind and caring staff.
All the staff is very friendly and so sweet to our pets!
We love Dogtopia! Blizzard loves to go even though he doesn’t really play with the other dogs. We love all the staff they all seem to love Blizzard and he loves to be with them. I love the activities they plan for the dogs. All in all 10 out of 10 for Dogtopia!
Dogtopia consistently provides an exceptionally caring and attentive environment where the staff clearly demonstrate genuine kindness and patience with every dog. I especially appreciate how the team goes beyond basic daycare by offering individualized supportive training, such as reinforcing leash walking skills and practicing commands like “sit” in a positive, encouraging manner. It is evident that they truly understand canine behavior and focus on building confidence and good habits while the dogs are in their care. Knowing my dogs are receiving both loving attention and gentle skill development gives me complete peace of mind every time I drop them off.
Employees are welcoming and friendly, especially the front desk receptionist.
We love the staff!
The staff was fantastic with Milo. Very caring and patient
They did a great job with a de-shedding bath on my fur baby.
My dog had fun and was very happy and excited to be there
Charlotte has been enjoying Fort Myers Dogtopia for over 2 years and counting! She always starts crying with joy and wagging her tail on the way there and goes bonkers when she sees Damian Brenda Vicky and all the folks there.
Charlotte's had sleepovers many times also and we always feel confident she's safe and happy! Name removed and James Martinez
Kind and understanding group of employees. They are experts in every dog and understand their needs.