based on 1725 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is super nice with my puppy. Every request or concerned we had, they were able to accommodate us. Also location and hours are very convenient.
I’ve never seen my dog so happy as when she gets to go to daycare. She actually cries when we turn the corner and she sees the building.
Love the ease of drop off and pick up and how my pups are well taken care of
Great staff, you can tell they love their job and the dogs....
We were visiting our daughter over the holiday and needed to board our two dogs for a couple hours during our stay. The staff was friendly, knowledgeable, thorough and professional. The site was clean and welcoming. Our dogs had a wonderful experience and we hope when we visit again, to use Dogtopia of Grand Rapids. Many thanks, Lynn
I love Dogtopia, but what is really important is that my dog loves it. He starts whining as soon as I pull into the parking lot, knowing where he is going. He runs in the door and knows exactly what door to go to for his daycare. I can watch him on camera and always feel like they are taking good care of him, and he loves playing with his friends. Everyone there is attentive and helpful and it's worth every penny to know KC loves going there and is well taken care of. I highly recommend using Dogtopia, even if it's only once a week, to get your dog out of the house and be able to play during the day. They also have great spa services and overnight boarding, and I have used both with great satisfaction.
I like the different activities and crafts that you do with the dogs,
Your staff is very friendly.
My dog loves coming to day care.
Friendly, attentive staff. Clean, secure facilities. Birdie is always excited to go to Dotopia.
Friendly staff, you can def tell they all love doggies! Toto comes home sleepy :)
The staff here is so friendly and fantastic. Really great with my dog. Love them!
We really liked Dogtopia. Staff were friendly and attentive. Coco was very happy there. Thank you so much.
So friendly. Clean. I love the cameras and the pictures you send.
We love Dogtopia! Apollo gets plenty of play time and socialization with other dogs and lots of love from the coaches. I can also have him bathed and groomed while he’s there - it gives me so much more time when I don’t have to schedule additional appointments and work them into my schedule!
Friendly Staff
Clean Environment
Location is excellent
Prices are reasonable
More than anything they treat my dog like he is one of their own!
We love Dogtopia!
Some years ago, I had a very bad experience with a kennel service that mixed dogs in a space without knowing their dispositions, or how they mixed with other animals. My dog was seriously injured in an attack. And to make matters worse, when my wife picked up our dog, they charged her for the day. It was infuriating. So, to answer the question "what do I like?", the short answer is the method Dogtopia uses to ensure each dog's disposition works with a group and how they behave through a long day of doggie interaction. They are careful and thorough, and they look for more than just ease of association. They look for signs of anxiety.
My dog absolutely loves Dogtopia! The staff are great and I am so happy to have found this place
I have been sending my dog to Dogtopia, Garden City Park location, for several years now. The staff is wonderful. They are very caring and attentive to my dog. They know my dog (and me). I am greeted each time I come and so is my dog! The staff knows how my dog reacts and behaves.
They reach out to me to see if I want to order a special treat, meal for my dog. Dogtopia also offers boarding and grooming (i.e.: bath, clipping nails, brushing teeth, etc). It is a one stop shop! There is no sales pressure either
I love the fact I can check on my dog during the day via the web site & cameras. I have recommended Dogtopia and will continue to do so.
-The price quoted over the phone was inaccurate
-When I picked my dog (we’ve only had her one month) up from the trial (one day before our trip), I witnessed one of the employees yelling at the dogs and swinging around whatever she had in her hand to get them away from the windows. This was in a different room than my dog was in, but I absolutely did not feel good about leaving my dog after that—but unfortunately had no other option aside from canceling the trip.
-The quality and usability of the cameras is very low. The image freezes/is very slow, and every once in a while connection is lost, requiring a browser refresh and selecting the correct room again, which is poorly formatted for a smart phone on the website.
I love the staff. Caring, creative and kind.
Very clean and staff are very friendly and professional. Our dog loves coming here, and we love that there are webcams so we can check in on him throughout his stay.
Everyone is very nice. My dog seems to really be happy when visiting
I recently started bringing my dog, Merlin, to this daycare, and the experience has been nothing short of amazing. From the moment we walk in, the staff greets Merlin like he’s one of their own. They’re friendly, attentive, and genuinely care about the dogs in their care.
I’m biased because my puppies have been going to Dogtopia since they were babies.
I love that the team not only adores my pups, but all the pups — they know each of them by name.
I enjoy receiving daily texts about discounted services and fun treats for the day.
I also love all the fun activities they do with the dogs and the holidays they celebrate — lots of cute pictures, crafts, and more. I just LOVE it! They have a great team!! Not to mention, the boys love it too!🐾
He seemed content and was great seeing him on camera.
I wish you could express anal glands
Everything else is top notch
Olive loves being dropped off
She’s happy when she comes home
everything is great :-)
The staff… they love my Lollie.
My dog, Fullerton, loves going to Dogtopia! The staff is amazing and know my dog by name when I drop-off and pick-up without me having to tell them. The staff is so kind and helpful. I would recommend Dogtopia to anyone.
My Golden Lucky cant wait to enter when we drive up! She loves to interact!

I like the professional, caring staff and how they interact with the dogs. The webcams are a great feature so you can peak in on your pup and see the fun they are having with their doggie friends.