based on 110 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dogtopia has great app to shedule our dog to visit.
Many doggie friends to play with and always accommodate short notice unexpected visits
Amazing, friendly staff. If I have concern, they are quick to address it. They truly care about our fur babies!
Hades loves day play at Dogtopia Lionhead. The staff is amazing and we know he’s safe there. He has the best nap when he comes home after a day of play. The staff are extremely knowledgeable when it comes to puppy health and are always able to help when we have questions. Safe and fun environment for dogs to play and learn.
I noticed that one of the dog handlers was moving dogs around and putting them in their crate by grabbing their collars. While I understand sometimes that is necessary, I do think that using verbal commands and/or treats to get a dog to do what you want is a better strategy. I did not want her grabbing my dogs collar and that made me uncomfortable. Also, it would be great to see handlers provide more stimulation like tricks (sit, down, etc).
Staff care about my pet, and she is well taken care of.
Although I have noticed a slight drop in customer service at the front desk lately. Drop off is a bit more transactional and not as warm as it was. My dog doesn’t notice this so maybe not as important to her.
My pup always comes home happy and treated like family!
I never have to worried about my pup feeling left out or not given enough attention.
We especially love the snack options they provide!
Thank you Dogtopia!
Professional, caring, pleasant
Extremely friendly staff!!
Our Augie loves going to daycare and it’s his second home. He loves all the staff and they shower him with lots of love and attention. We have also used the boarding services a number of times and are very pleased with the service. Again, Augie feels right at home and we are always confident in the care he will receive.
Everything to being made feel welcomed every time I come in… to the way they treat my Freya just like their family. 🥰🥰
Staff commitment to dog safety. They sem to learn each dog’s personality.Clean.
My dog is ALWAYS happy to go. We had boarded her for 2 weeks; I kept her home for a day but the next she wanted to back!
My dogs had a great day! They were exhausted when they came home. The staff is friendly and accommodating. Thank you!
I love taking my dog Ozzie to Dogtopia - Frisco. I appreciate being able to check in on him via the webcams and having the opportunity to drop him off a tad early.
Very caring staff. They get to know your dog and its personality.
Friendly staff who truly love and know each dog individually
The staff is very friendly and accommodating. They love my dog as much as I do I think which means a lot to me!
Professional and personable staff. Great value for services.
My pup Jack always loves coming to daycare here! The staff is all amazing and I trust him in their care. I especially love that there are webcams so I can watch him play!
More activities like picture day, craft day, etc, more obstacles for the dogs.
Everyone is so nice and take care of my dog
Clean, convenient and great staff
Great staff and facilities
Our dog is a happy to go and come home
The staff was amazing! They explained the entire process of interviewing our dogs. They were so kind and I cannot thank them enough for their customer service.
Everyone is so nice. My dog loves spending the day. Facility is also very clean.
Great care for my dog, friendly staff, flexible scheduling.
fantastic grooming from weslee
Dogtopia is very personalized. The staff know Nikko and Henley when they arrive and welcome them in! When we pick our boys up after boarding or a day of play they are very happy and healthy. The opportunity to socialize our boys with other pups at Dogtopia is so great.
The staff are very friendly and welcoming.
It’s obvious the people who work there love and care about my dog and all the dogs.