based on 163 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My pup loves the socialization and your employees treat her with ❤️
Staff are awesome.
The people are friendly and honestly care about my dogs.
Friendly service, clean facilities
Pickup in the morning and no delay in the afternoon
Everything! All the employees care and treat my dog like their own.
My dog has been coming since he was a puppy for a play day. This gives me a day to spend with friends who live at a distance and know he is having a good time. He is always happy to get to Dogtopia.
He has also boarded a few times. I like that he gets to play and is not stuck in a kennel all day. He is an energetic fellow.
My pup, Luna, has the best day everytime she goes to Dogtopua. It is great to watch her play with her friends on the Webcams. She is happy, entertained, engaged, and loving life. All of the staff are committed to knowing and loving my girl. Dogtopia is the "it"place !
Better cameras, sending a pic a day to the owner, walk package
Very friendly, efficient and professional. We are appreciative of how they understood what was needed with our rescue dog who has socialization issues. After just three half day sessions the progress is amazing. The facilities are scrupulously clean and fresh.
Thank you all at Dogtopia Shadow Lake.
Well equipped staff. Friendly and knowledgeable. Treats my dog as if he belonged to them. Hours are convenient
Friendly, well trained staff, clean facility. Staff go above and beyond to take care of the dogs and ensure everyone’s safety.
Most importantly, my dog is happy and safe! The staff is very friendly and helpful so it’s a pleasure interacting with them.
The rovers need to engage with the animals more. Each time I look at the Webcam, I see my pet segregated with another 1or 2 of his size in a separate pen. The rover doesn't talk or play with them (or the others in the big room either). When I signed up, I thought there was going to be regular interaction and play with various toys along with outside exercise in the fenced yard. Other than being with other animals, I can give him the same level of stimulation I see without cost.
All staff is welcoming and kind.
The social skills it teaches my dog, his ability to play and make friends, and how tired he is after visiting!
The dogs smell amazing, everyone is so kind, and I love that you have different themes all the time
The dogs appear to have a good time, are active, separated by size, and have an attendant with th them all the tine.
Very caring staff!
Everyone is personable, friendly and respectful. The dogs are cared for by the staff as if they are their own. My dog is always happy and energized when I drop her off and pick her up.
As my Mom used to say: “If you like to do something, you will enjoying doing something and also you will do it excellent” I like the environment of the location and for sure the smile of the friendly staff.
The BEST, most thoughtful staff. There’s always space for my dog and she is very happy in this social doggy setting.
The staff are super friendly and always accommodating. I feel like my pup is getting very good care during his time in day care.
It always smells terrible and my dog come back smelling terrible. I've used other day care facilities and dogtopia doesn't seem very clean compared to other facilities we've tried
The staff is so caring and and sweet and true dog lovers. my dog is loved and cared for when he’s at Dogtopia. And the facility is very clean and all the foundation Friday treats and special activities are very fun. Can’t wait get our yearbook!
Love how they put dogs in rooms based on their size. We also really enjoy the fun events with a cute picture. The staff is absolutely amazing.
More events, special treats, monthly themes, warm weather; pool day/ water day
Bubbles
George likes playing ghere. Very flexable