based on 1136 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My dog always looks well cared for on the webcams. I like that you have them. He acts eager to go out n to Dogtopia! Thank you
That my dog enjoys being there
Dogtopia is an excellent place to take your dog for daycare. The staff are great, especially Dana. They go above and beyond to make sure the dogs and humans have a positive experience.
Very friendly staff, very accommodating. My dog is always very excited to enter when we arrive and he falls asleep on the ride home after a fun day of playing.
Like the attention to detail and care the doggos receive from the staff, and active communication with their families.
We love, Dogtopia! It’s super convenient to drop Daisy off when needed due to work, travel or just for her to have some fun. All of the staff are super friendly and I always trust that she’s in good care.
Great service and I can see that my dog enjoys his time there.
Friendly, professional and prompt, each person seemed to really know my dog, which was nice. Webcam is helpful as I can see how happy he is!
We were recommended to try this location out by Wagging Tails and I’m so thankful we did! The times available to play are so convenient. I’m glad they do an afternoon break and put the pups in the kennels from 12-2 because it allows our puppy to see and learn that kennels are a place of rest since we’re still crate training. It gives him time to settle and reset. He comes home sleepy and happy after every visit. The team working at this location are so sweet, communicate very well and clearly all love their job. We’ve been here multiple times and I would highly recommend them.
The staff is great, but the facility is very spartan and basic compared to others in the area. The only reason we sometimes go is due to the very long hours of operation, which are helpful when we both need to commute from the city.
Dogtopia has been perfect for our high energy puppy! The staff is excellent and it is very affordable to go there and get Gracies energy out!
I love how welcoming the staff is and how convenient it is to make a grooming appointment. My little guy Ace always comes out looking adorable. Definitely the best grooming experience I’ve had!
My dog has had a great experience with Dogtopia and loves going! It has been a huge stress relief for me on long work days to know that he is well taken care of! Additionally, the staff has been nothing but friendly and helpful to both me and my dog!
The ratio of dogs to staff (reported as up to 30:1) is too high for adequate supervision. Also, there is no outside area for potty breaks - large concern that potty training will be reversed when dogs deficate/urinate in an indoor room.
The Ghent staff is very friendly and accommodating. Love that you offer agility training. Rissa is amazing.
I find that Dogtopia’s prices are too high and I can find more intentionally care for my dog for cheaper
My pup loves it at Dogtopia! As a new doggy daycare dog mom, I was reluctant at first. But by the 2nd visit, she hopped out of the car on her own! When she returned to me, she whined like she wanted to go back inside! And the night after a visit, she goes to bed early! ;)
Friendly staff and attentive to my dog
Excellent, professional and friendly staff. Clean facility. Always accommodating.
I know when my dog is there she’s safe and cared for!
Amazing staff! Dog just comes back a little stinky, but that's understandable with so many dogs :)
Everything
Everyone at the BeachBlvd. Dogtopia location are very personable, kind, empathetic. I could go on! I truly feel that my fur baby will be safe and cared for by Peggy's team! Its not a wonder why she is number 1 in my book for the best Daycare in Jacksonville! I drive almost 30 minutes to bring my baby to her team several times a week and it's worth it!
They do such a nice job, are reasonably priced and are always very friendly to Jax, as well as be me😉
Staff was very friendly and involved. Location was very important also
Everytime my pet companion is dropped off, she is incredibly elated, and glad to be there.
I like the dedication from the staff. They clearly want to make sure the dogs are having fun. When I leave my baby girl, I know she is in good hands.
Friendly and cooperative staff. Everyone is very polite
Staff is engaged with parents and pets. Reassuring about care and attention to our pet. Responds quickly to appointment requests.
They are great with my timid dog. (Lives dogs, shy with people) He has special needs and they provide him his meds each visit