based on 154 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They have different things with the dogs daily
Friendly staff, clean facilities and our dog loves going for the day or overnight.
I like the variety of activities they offer for my dog during her visits. The staff is very friendly, helpful and treat my dog well.
Friendly, cost efficient, easy access to area.
Everything!
Firstly the staff is incredibly friendly. Ian along with the front desk attendants took care of me and more importantly my dog JNX. The environment is quite impressive and my dog was well taken care of during his time away from me. Dogtopia LaGrange has been a great discovery for me.
Friendly staff, clean facilities, web cams, convenience, I'm confident that they care about my pup.
Best star around!
doug
The staff is super nice and professional. We live our daycare days!
How much the staff loves and cares for my pup just like she is their own!
Snickers is well taken care of when she visits. The staff know her my name when we come in.
1. The people are very nice and very kind to my dog.
2 Dogs are screened so that I know my dog is safe both from diseases and from fighting.
3. There is always someone in the room. Just in case.
4. It's my dog's happy place!
Thank you so much for your kind words! It truly means a lot to our team.
We work hard to create a safe, well-supervised environment — from our screening process to always having someone in the room — so it’s wonderful to hear that you feel that care and attention. Most importantly, knowing that this is Zoë’s happy place absolutely makes our day!
We love having Zoë with us and can’t wait to see her again soon. 🐾
Been coming to Dogtopia for years . The staff is so kind and I always feel confident that my angel is taken care of and loved while there . He comes home tired and happy!
It’s off putting that music is blasted in the toy box room considering how sensitive dogs hearing is.
There is no reason I should feel the vibration from the bass of the music playing when I’m in the waiting area.
This place used to be somewhere I felt good about leaving my dog but I think there is a lack of education/training as well as effective management.
I still use daycare when I’m in a tight pinch but I worry all day about what’s going on there.
There are some great staff members still there that I love but the place has gone completely downhill in the last six months.
Love the people and the process. And I especially like the cameras! It is so fun to peek in on Ralph during the day.
Patience with dogs that are good boys but need extra attention
We've been going to Dogtopia for a couple of weeks now and we could not be happier. Every single team member that we've had the pleasure of interacting with has been so lovely. It is so comforting to walk in each morning and have our dog be greeted by name. Leaving our pup was hard at first, but the Dogtopia team has made things so much easier.
I like that the dogs are able to have their lunch separate but enjoy playing with other dogs.
I feel safe as staff are friendly and educated in the dogs
It makes me secure that everyone provides vaccine info also
I’m happy Dottie can learn to socialize as she’s 6 months old
Great staff that take great care of the dogs.
Friendly, responsive service. Employees that seem to enjoy their work and my dog is always happy to return.
Our pup loves to go to Dogtopia. It is a safe, clean place for her to spend the day running with the pack. They make it easy to schedule appointments and always have special treats. We love the holiday photos too.
I have some crazy Aussies and they welcome them in with open arms, even when I know they can be a handful. So blessed to have a place I feel they are safe and cared for when I’m home with our baby or working!
Clean
Watching pups and supervise pups
Kind employees
Afternoon snack
Coaches are excellent! love the webcam! Scheduling has gotten much easier on the APP with the "Recurring Appt" option.
We love the staff at Dogtopia Waco! Our pups go to daycare, use the boarding, and grooming services often. Everything they do is top notch! The staff is always friendly and they greet each dog warmly by name. Thank you for all you do for our puppies!
Staff are dog lovers and kind, caring people.
My pup is always happy here.
Brie and team are the best and show love to all the dogs! It’s like one big family when you take your pup to Dogtopia. My Frenchie LOVES going to play with all of his friends and his bestie Gus!
Great staff, location is clean. The staff is very attentive
Friendly staff, they remember my dog Henry and seem to really like him, even though he is a very shy boy! I feel Henry is safe and taken care of and his social skills have improved big time since going to Dogtopia!