1175 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love everything about the services. Staff is Fantastic!
Easy drop off, friendly staff and Bandit loves it!
Convenience and friendly staff.
I love Dogtopia of Maplewood.
The staff is amazing!!!!. Teddi loves to go see her friends. All I have to do is ask her is she wants to go to go to Dogtopia and its on!!!
I better have everything ready before I ask or I am in trouble :)
Miss Teddi;s, Mom
Love the people at the Pickering location and how easy they make dropping my dog off. I feel it’s a safe environment for my dog to be in.
Lower prices
We need more than one person in the Toy Box Room. When they are constantly cleaning up waste, they can't really keep an eye on all the dogs.it's too much for one person
My dog Milo loves Dogtopia because it provides him with a fun and stimulating environment where he can socialize with other dogs, play to his heart’s content, and receive plenty of love and attention from the caring staff. It’s very much his home away from home, where he can wag his tail with joy every time he visits. They are also very accommodative of his needs and take care of him.
Dog very happy
Great customer service and plenty of play time. Dogs come home happy and tired out.
Everyone was friendly and cookie had a great time! She didn’t want to leave
Very friendly staff
Friendly customer service and clean facility (from what I can see).
Sophia loved her visit! She had so much fun!
My favorite element is the ability to watch on line real time. At other border operations you cant be sure if the dogs arent simply caged most of the day. By checking in occasionally, its nice to see staff reacting with the dogs constantly. It gives me as an owner as sense of comfort.
The other aspect I love is that my dog comes back exhausted after being able to play all day.
I also think that the occasional day at daycare makes her a much more social dog in our day to day life. She doesnt shy away, or get aggressive with other dogs we meet in public. I would like to take credit for that, and say that it is my diligent training regime that gave her that skill, but that would be a lie and my wife and daughters would rat me out.
All the people that work at Dogtopia are amazing and I really know they love Jake
Your facility has outdoor play area and your staff shows affection towards the dogs.
Separation of dogs by size and not overcrowded rooms. Good choice of dog food that is offered. Staff is very friendly. Impressed by facility and offerings.
Friendly environment
Well-organized for dogs, based on size and temperaments
Absolutely amazing staff, very kind and knowledgeable. I love the fact I'm able to check in on my pup with the Webcam.
Super friendly and seem to genuinely love all the dogs.
Staff, facility
the process is very well explained by the Staff. The Staff assured our dog would be well taken care of and accompanied during the entire day.
The facility was very clean and accommodated to all dog sizes!!
The staff is very friendly and takes excellent care of my puppy
My dog loves going to Dogtopia. She can’t wait to get inside, and basically hates to leave when it’s time to go home.
The associates are just amazing. They all genuinely care for each and every dog. The overall atmosphere is one of happiness, love, and efficiency..
It’s a safe, clean, happy place for my dog.
Text messages, video, pet comfort, exercise both in/out, app is easy to use, staff seems to be focused on pet comfort, and the communication..
Desiree was super informative when I got there and helped ease my nerves. The team (the male, I didn’t get his name) took my calls to check-in with patience and helped me get access to the cameras. They seemed to really care about safety and how me and my dog felt. They also weren’t overly sales-y or pushing me on anything. Even before my visit I felt there was a lot of follow-up so I was prepared walking in.
I really liked that there are cameras and that I could see my dog during the day to feel comforted by how she was being treated. I was nervous based on other experiences and the team really left a good impression and make me comfortable with the experience.
Everything, amazing staff
My dog loves the place. The staff is very friendly, courteous and professional.
My dogs always have lots of fun and are tired after their visits