based on 801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always available. I like that I can check in and see what my dog is doing. Also, I appreciate the employees. I see some of them dancing and entertaining the dogs. I think that is very sweet
Everyone is super sweet and respectful. They make my dog feel so special as soon as we walk in the door. My dog recognizes the building and gets super excited and can’t wait to walk in and meet new friends!
Everything was awesome!
Thank you so much for the kind review! 🧡 We’re so happy to hear everything was awesome during Sadie’s visit. She’s such a sweet girl, and we always love having her with us at Dogtopia of Geneva. We truly appreciate your support and look forward to seeing Sadie again soon! 🐾
Great place to leave your loved one. Never any problems.
I love how much you care about all the dogs and how knowledgeable you are about their care.
The friendly staff always assuring us and answering our questions clearly! We are so thankful to the staff for taking care of our fur baby! Even when he’s a handful lol!
The service provided is great. My dog gets so excited to go to Dogtopia.
The staff takes great care to make sure the dogs are comfortable. They keep the owners well informed. I like the simplicity of checking the dogs in and out.
Groomers very efficient. Facility clean and well-maintained.
My lil Luna is always smelling good after her bath.
The staff are amazing!!!!! They are so patient with my fur baby as he adjust to the environment.
Excellent!!!
The service was a great from check in to pick up. They communicated while he was in boarding I like I watch him on the camera looks like he had a great time! I really like the fact that you have the option to have your pet bathed before headed home that’s a nice option we definitely will be back and the price was right! Love the staff and the cleansness of the facility
I asked for my poodle to have a very short summer hair cut, and also showed a photo, but it was left fairly long. I felt it was not worth $77. When I picked him up I told her I wanted it shorter, but she didn't offer any sort of resolution. Also the young man at the desk was not very friendly or personable. Everyone else was friendly.
I love the way Turbo is loved and cared for. He is always so excited to arrive and alwaysss taken care of.
Services always accommodating and Leo always comes back happy.
The staff is very conscientious and caring when caring for my dog, Baker. This means alot, especially when my husband and I are traveling and we don't worry about him.
They do such a wonderful job here and they always make sure your dogs are getting the best care. What I like about the customer service here is they always listen to you and always do their best to follow through. They keep in constant contact with you and will always send pics to you while your little furry one is at daycare.
Latte loves coming here because she feels so comfortable with each and every one of them and know that when she comes here she will always be taken care of no matter what.
Thank you to each and every one of you. especially Brie,Taylor, Ricky and Brett.
I was in town for UAB’s School of Optometry graduation and needed a place for my poodle, Louisa. The first time I made an inquiry, Destiny answered all my questions and told me all of the protocols and procedures to bring my poodle for daycare. The facility was wonderful, all the staff friendly and helpful and best of all, Louisa was cared for and she loved it!! Thanks to Destiny and staff!
The groomer did exactly what we asked for, one of the best curs Dakota has had
My dog is well cared for and they accommodate her special diet. She’s always happy to be there
Friendly staff and great with the dogs!
We love the fantastic staff and their commitment to keeping our dog happy and safe.
Knowing that my dog is so excited when she can’t wait to get into Dogtopia.
We love all people there, Julie our favorite:)
With love from Gemma and fam
My GOLDEN AND I LOVE EVERYTHING ABOUT THIS PLACE !!!
Our dog loves going and always comes home tired and happy.
We also appreciate the spa services to trim his nails because it's so convenient and they do a great job.
The staff at Dogtopia are top notch. They truly care about my dog and are so positive and caring.
I feel so comfortable leaving my dog for the day or for an extended stay.
Friendly staff who seem knowledgeable about dogs. Can see the pet is doing fine with the camera. Have been impressed with the people in with the dogs and how they handle situations if one dog seems to be bothering another.
Cleanliness of the place, efficiency and friendliness of the personnel and reasonable pricing for day care,