based on 1094 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Convenient and a great caring staff.
The email after my dog's first full day was very helpful and the fact that she is very happy to see every staff member. Also, when I am alerted about upcoming events or add on services, I do not feel pressure to sign up or purchase.
Friendly Staff
Consistent staff that meets you with a smile and make an effort to know your dog by name. I am able to drop in's and I love that they will do bath and comb out same day I bring him in day camp. It's clean and they are kind and clearly love animals. Hard jobs.
Staff are always caring and friendly towards dogs and their families. It is comforting to leave them with such great staff.
My dog is new to Dogtopia but seemed very happy when I picked her up. My only suggestion is I would like to be asked if I want to have het fed since we don’t bring our own food.
The staff and manager are all so friendly and helpful. I am so grateful to have an environmental and community that I can truly trust to care for my dog!
My dog is very excited when he gets there and he is tired from his play. Staff are wonderful.
Our beagle Ace came home with his coat clean & fluffy & smelling wonderful
The groomer did a great job!
So friendly and clean! Also love being able to watch my dog play.
Friendly staff, very responsive, clean facilities
Friendly staff who take great care of my pups!
My dog is socialized during the day, along with getting exercise.
Staff is very friendly. Location is very convenient and my dog loves to go there.
Professional service, clean and caring environment for our beloved puppies.
Friendly staff and nice facilities
Zoey is so at home with the staff of Dogtopia. She needs the exercise and activities. Love you guys.
I love that you are able to watch your fir baby on webcam.
We took our sweet old dog Jax, who is a West Highland Terrier in for a groom and we were very pleased. Our usual groomer moved away and we have been looking for a new groomer. We called and they got us in right away. Jax looks great.
Boarded my dog for one week. Requested for a take home bath. My dog did not get a bath. Did not receive all my belongings at pick up. Did not receive an invoice. Have to take my dog to the vet due to vomiting and having blood in her stool.
Really expensive. Should be closer to $75 for overnight boarding.
Friendly, clean, took our dog's special diet very seriously.
Great staff and our dog always enjoys her visits!
Dogtopia did a great job with my two dogs. I highly recommend "The Works." Job well done.
the people are very friendly and go out of their way to help you!
Heather was so kind and informative on our tour. I loved how clean the facilities were and that we could watch our fur baby on the cameras throughout her stay. She LOVED day care and her first experience boarding. She WILL be back and we've already started telling our friends and family how awesome our Dogtopia experience was!
The staff is amazing. A little more flexibility to accumulate days and cancel appointments for recurring pay customers. It would be easier to use the days later than to stop and restart weekly payments when there's a holiday or vacation. Otherwise, people are paying for days they can never use.
Dogtopia took great care of my boys while we were out of town. I enjoyed being able to see them on the website throughout the day.
My pup's meet and greet was very detailed and thorough. The staff were all so great about anticipating issues that may come up. Would definitely recommend!
Friendly service, flexibility in booking, and our dog was well taken care of.