Dogtopia
6245 N. 24th Parkway, Suite 210
Phoenix
AZ 85016
United States

Average rating: 9.2 out of 10 based on 496 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 1, 2025 — Rated 10 out of 10 by C.L. Dogtopia of The Woodlands West
What do you like about our services?

Leia had a great time and we loved the service! They did wonderful with her when we had her boarded and I enjoyed the Webcam mode to watch her play. Thank you also for the nail trim! We will definitely be using this company again.

Report a concern   December 1, 2025 — Rated 10 out of 10 by Y.B. Dogtopia of Fort Worth - Downtown
What do you like about our services?

Our dogs boarded over Thanksgiving. They came home happy and healthy. They seemed to have a great one. A very nice facility with great staff. The outdoor area is great!

Report a concern   December 1, 2025 — Rated 10 out of 10 by M.S. Dogtopia of Palm Harbor
What do you like about our services?

Convenient

Report a concern   December 1, 2025 — Rated 10 out of 10 by S.F. Dogtopia of Omaha-Millard
What do you like about our services?

Always friendly and helpful staff!

Report a concern   December 1, 2025 — Rated 7 out of 10 by L.R. Sinking Spring
What could we do to improve?

I wouldn’t recommend the overnight boarding service. It seems a tad overpriced

Report a concern   December 1, 2025 — Rated 0 out of 10 by S.H. Dogtopia of Highland Village
How did we disappoint you and what can we do to make things right?

When I book my reservation, I said I was picking up at 10:00 am on Sunday. This is what I have done for years when I board at this location. I arrived at 10:00, came in. 3 staff people were in the lobby tending to a dog that was bleeding from the neck. I waited several minutes and finally was asked what I needed. I get it, injured dogs take priority. I said I was there to pick up my dog and was told I couldn’t get her until 1:00. I asked why and was told this was the new hours, although both my app and the signage on the door show an 8:00 am opening. I was told that the staff couldn’t log in to the computer to charge me.

I returned at 1:00, spoke to the manager who was rude and told me “things change” and a newsletter had been sent out with the new time. I’ve checked my email and no newsletter talks about this time I asked about the door notice and was told that wasn’t updated yet. I guess the app also wasn’t updated because I says there that I would pick up at 10.

Due to the lack of communication and the rude attitude, you have lost a long time customer and in my local social media group I will make sure that everyone is aware that you do not honor your signs or app noticed.

Report a concern   December 1, 2025 — Rated 10 out of 10 by L.W. Dogtopia of Birmingham - Parkside
What do you like about our services?

Everyone was kind and friendly. My pup had a great time!

Report a concern   December 1, 2025 — Rated 10 out of 10 by R.S. Dogtopia of Highlands Ranch - CO
What do you like about our services?

Friendly service, flexibility in booking, and our dog was well taken care of.

Report a concern   December 1, 2025 — Rated 9 out of 10 by H.L. Dogtopia of Summerville
What do you like about our services?

Convenient and a great caring staff.

Report a concern   December 1, 2025 — Rated 10 out of 10 by J.O. Dogtopia of Union
What do you like about our services?

The email after my dog's first full day was very helpful and the fact that she is very happy to see every staff member. Also, when I am alerted about upcoming events or add on services, I do not feel pressure to sign up or purchase.

Report a concern   December 1, 2025 — Rated 10 out of 10 by S.B. Dogtopia of Parker
What do you like about our services?

Friendly Staff

Report a concern   December 1, 2025 — Rated 10 out of 10 by L.F. Dogtopia of Memorial
What do you like about our services?

Consistent staff that meets you with a smile and make an effort to know your dog by name. I am able to drop in's and I love that they will do bath and comb out same day I bring him in day camp. It's clean and they are kind and clearly love animals. Hard jobs.

Report a concern   December 1, 2025 — Rated 10 out of 10 by J.J. Dogtopia of Broad Ripple
What do you like about our services?

Staff are always caring and friendly towards dogs and their families. It is comforting to leave them with such great staff.

Report a concern   December 1, 2025 — Rated 9 out of 10 by D.S. Dogtopia of Wesmont Station
What do you like about our services?

My dog is new to Dogtopia but seemed very happy when I picked her up. My only suggestion is I would like to be asked if I want to have het fed since we don’t bring our own food.

Report a concern   December 1, 2025 — Rated 10 out of 10 by L.H. Dogtopia of Houston - Washington Ave
What do you like about our services?

The staff and manager are all so friendly and helpful. I am so grateful to have an environmental and community that I can truly trust to care for my dog!

Report a concern   December 1, 2025 — Rated 9 out of 10 by J.L. Dogtopia of Bel Air
What do you like about our services?

My dog is very excited when he gets there and he is tired from his play. Staff are wonderful.

Report a concern   December 1, 2025 — Rated 10 out of 10 by B.J. Dogtopia of Wesmont Station
What do you like about our services?

Our beagle Ace came home with his coat clean & fluffy & smelling wonderful
The groomer did a great job!

Report a concern   December 1, 2025 — Rated 10 out of 10 by C.M. Dogtopia of Bakersfield
What do you like about our services?

So friendly and clean! Also love being able to watch my dog play.

Report a concern   December 1, 2025 — Rated 10 out of 10 by M.N. Dogtopia of Rock Hill
What do you like about our services?

Friendly staff, very responsive, clean facilities

Report a concern   December 1, 2025 — Rated 10 out of 10 by C.M. Dogtopia of North Brookhaven
What do you like about our services?

Friendly staff who take great care of my pups!

Report a concern   December 1, 2025 — Rated 10 out of 10 by D.S. Sinking Spring
What do you like about our services?

My dog is socialized during the day, along with getting exercise.

Report a concern   December 1, 2025 — Rated 9 out of 10 by K.R. Dogtopia of Belden-Canton
What do you like about our services?

Staff is very friendly. Location is very convenient and my dog loves to go there.

Report a concern   December 1, 2025 — Rated 10 out of 10 by rita simon Dogtopia of Holladay
What do you like about our services?

Professional service, clean and caring environment for our beloved puppies.

Report a concern   December 1, 2025 — Rated 10 out of 10 by T.H. Dogtopia of Fort Worth - Downtown
What do you like about our services?

Friendly staff and nice facilities

Report a concern   December 1, 2025 — Rated 10 out of 10 by L.K. Dogtopia of South Lafayette
What do you like about our services?

Zoey is so at home with the staff of Dogtopia. She needs the exercise and activities. Love you guys.

Report a concern   December 1, 2025 — Rated 10 out of 10 by A.J. Dogtopia of Houston - W. Alabama Street
What do you like about our services?

I love that you are able to watch your fir baby on webcam.

Report a concern   December 1, 2025 — Rated 10 out of 10 by J.E. Dogtopia of Westminster-Broomfield
What do you like about our services?

We took our sweet old dog Jax, who is a West Highland Terrier in for a groom and we were very pleased. Our usual groomer moved away and we have been looking for a new groomer. We called and they got us in right away. Jax looks great.

Report a concern   December 1, 2025 — Rated 0 out of 10 by C.G. Dogtopia of Louisville
How did we disappoint you and what can we do to make things right?

Boarded my dog for one week. Requested for a take home bath. My dog did not get a bath. Did not receive all my belongings at pick up. Did not receive an invoice. Have to take my dog to the vet due to vomiting and having blood in her stool.

Report a concern   December 1, 2025 — Rated 8 out of 10 by M.B. Dogtopia of Seattle - Harbor Steps
What could we do to improve?

Really expensive. Should be closer to $75 for overnight boarding.

Report a concern   December 1, 2025 — Rated 10 out of 10 by T.M. Dogtopia of South Ann Arbor
What do you like about our services?

Friendly, clean, took our dog's special diet very seriously.


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