based on 1568 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great staff!
The events. Good customer service. Cameras in the room.
Simply my dog’s happy place! It’s a fantastic experience every time we go there. Top notch staff and facilities. Only place I’ll trust!
Dogtopia's appeal comes down to the customer experience. Other service-based companies could learn a lot from how they do business.
It was easy to schedule the meet and greet. Everyone is so kind and welcoming! I love the app and how it’s easy to schedule appointments. The price is reasonable. The times work for my schedule. I love that they have webcams and everyone there is so good with the doggies! I feel so comfortable leaving my fur baby in the care of Dogtopia.
Awesome! They realy care about our pets!
I have a husky (Thor) and a bernadoodle (Bear) and I had a great experience with both! Great hair cuts and both look so clean and adorable! I was quite impressed. They are quick and the staff are super nice! They always receive my dogs with a smile and a super happy!
Your location is very convenient BUT my dog reeks of urine when I pick her up and requires a bath every time I bring her for daycare. I never experienced this at Camp Bow Wow.
Staff is very attentive to my four legged baby and to me. It’s nice to know my dog is safe, having fun, and to be able to see it for myself! Thank you Dogtopia!!!
We are new to dogtopia, and my dog has never been to a daycare experience, so was very shy. They evaluated him 2x to assure his best placement with other dogs. They are very sensitive to where each dog is at personally.
Friendly staff. clean
nice to pups
Every time Patty gets a chance to visit she comes home exhausted from all the fun she has. When we "check-in" on her using the webcams she is playing with other dogs, or getting belly rubs from the handlers. She loves it there, and doesn't want to leave when I pick her up. Our home must be boring for her.
Dogtopia is our dog’s favorite place because the staff is so outstanding. They treat her as if she is their own pet and she loves them. She especially enjoys all the special events and activities that are scheduled. We love them because they are so accommodating and helpful. They are animal experts and always have good ideas on how to resolve pet issues, such as dog socialization. Prices are reasonable and we know she’s always safe and happy there. We highly recommend Dogtopia!
Banjo seemed just fine, healthy and clean after leaving him for two weeks and I was very pleased
Friendly, good communication, has always been available when we needed boarding!
We love the personalized experience that our pugs get each time they go to Dogtopia Alexandria.
Everybody was very very nice and professional really care about your family member staying there and being treated perfectly!
Convenient!
Clean , good staff and overall great service 😎
I think it might just be a bad fit. Ruby seems to be crated most of the morning.
Amazing team, that truly understands the personalities of the dogs!
Trained and friendly staff of DOGTOPIA have made it easier for me to entrust my dog to their care!
*****
ML and Gracie
KUDOS DOGTOPIA MOON
I had my dog there for boarding not too long ago, and everyone was great. He got a bath and they smelt some skunk that I had tried to get off of him, and they were very good with reporting to me what they had to do to get him to smell better. My only complaint is that during that boarding. he had nail clipping and they said he was very squirmy during his nail trimming, so they had to stop. They were kind enough to refund the clipping, even though at first I thought "they don't have to do that". But later saw that his nail was cut down to the quick, and I found this out by noticing blood on my couch the night he got home. Everything else was great, mistakes happen, just let me know. It's not going to deter me from taking him there, everything else was great.
They took good care of my dog.
Really nice and polite employees. Very easy to set everything up. Convenient drop off and pick up hours.
I love this place, They are so good to my dog, He loves coming here and never looks back at me when I drop him off.
The staff is great and pricing is affordable
The folks who take care of our dog, Rascal are incredible. They really care!.
Shamus loved you!!!
Friendly staff. Like being able to check on her with the webcam.
You guys know my dog. This is not anonymous or uncaring minimalism.