based on 602 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best Employees!
Jorge (owner) provides insights and professionalism that courses through his team.
The system "works" and is predictable and reliable.
The groomer Natalie is amazing!
Staff is great.
I love how great the staff is with my boys!
What I like most is the excitement my 2 Pocket Beagles have for DOGTOPIA. We have a 10 minute drive to our location and they start barking and howling half way there. When I get them out of the car they want to run into the building!
The dogs know who love them! Obviously, they are loved and well taken care of at DOGTOPIA.
The staff is friendly and caring. My dog is always excited when it’s drop off time!
Friendly staff, long hours of operation, personal and genuine care for my dogs, fun activities
Always friendly. My dog loves to go so he is treated well there. Lots of fun activities.
Incorrect boarding dates. I sent correction and have not been acknowledged.
Having one person consistently at the front desk would make customers feel more confident, I think.
Used the grooming services, and loved it!
The flexibility. The positive people. The ability to watch my dog on camera.
Very easy. Friendly.
My dogs is anxious to go play everyday! That’s the best recommendation you can get.
Lower pricing, 2 hr downtime in middle of day is too long.
Our dog loves going friendly staff very welcoming
Friendly team members
My dog LOVES it there!!
Easy to request appointments
Excellent service!
We love the care and attention to details.
Thank you for your kind words , we will be sure to let the team know
Rosa L
The staff are very kind .I like the fact that the dogs are in classrooms according to size .The fact that grooming can be done right on site is very helpful
Very friendly !
We like everything except for the lack of outdoor space meaning dogs go to the bathroom inside. We worked so hard to train our new puppy
to get him housebroken…but when he goes
To daycare, he has no option but to use the bathroom inside. A mixed message for sure. Other than that, we like the experience and the employees are always very friendly
Lower your prices. Have activities for the dogs.
Very friendly and professional staff. Seemed to really care about my dog.
Easy booking system and friendly staffs
Friendly staff, easy to schedule, can watch my dog on streaming video.
Smiles & friendly voices from staff connect me instantly. The staff are genuine in their care for all dogs.
Whenever I pick up Percy I see when we’re back home & in walks a healthy change.
It’s as if you helped him know everything is fine while at Dogtopia & that I’ll be back to be with him once again. He’s calm & content & happy with you & at home.
It would be helpful to have some policies ironed out. We have been told different things by different folks. We want to follow the rules but hope they are spelled out.
The staff are amazing! I love that I can check in and watch my dog play with the cameras. I love how there are different monthly activities planned that you can choose to participate in. They treat your dog like your child. It's the best. My dog absolutely loves going to daycare!
Wonder people! Super helpful and my pup always comes back happy and tired :)
So far our experience has been great with this location. The staff is caring, compassionate and accommodating. Will return for sure.