based on 1221 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great people and care for my dog
Very friendly staff, good service, my dog is very shy and fearful and they have all the patience to deal with her. I just would like to have more outdoors time, and more flexible plans, I have once per week, the next one is twice per week. I could do a middle ground like 6 times per month and use at any time during that month.
My dog is always happy! The tail starts wagging when we pull onto the street
The staff at Dogtopia are amazing! Each one genuinely love and care about all the dogs. My pup shares her excitement when we are pulling up to the parking lot by letting out a couple happy barks :)
Friendly staff and ease of scheduling via app
All the activities of planned for the dogs, personable and friendly staff
Cameras. friendly staff.
I like hearing Greg’s stories about Katy the dog
Great service, great employees!!! They take care of my dog always!
Love the front office employees. Gabriela is always pleasant and helpful. They do a great job. My dog, Belle, is always excited to see them and go for a day of daycare. Plus the seasonal treats and, photo shoots are very creative
the staff are all friendly and attentive. I especially like all the attention and special day events they have for my dog. The cameras give me peace of mind so I can look in and see what he is up to any time of day. Most of all my dog comes home happy every day :)
Our dogs love it here, thank you so much!
I love the fact that my dog so looks forward to going to doggy daycare to see her hooman friends, as well as all her many 4 legged friends.
The people. I met the owner and he was so kind. I felt comfortable regarding the cleanliness of the space.
Ease of everything
every one was friendly and had good things to say about my dog's stay. Very cute to get a written note about how he did at the reassessment and eventually a half day care. When I brought him for a half day, looks like the staff worked on basic commands which is very good use of time!
The staff is very friendly, both to me and my dog. They seem to really like my dog, but still insist on proper behavior, which I appreciate.
I loved the way they evaluated my dog to make sure she was a good fit for day care. I also like that the play rooms are monitored so that my dog doesn't get injured by another dog.
We are greeted with a friendly smile and conversation. The attendants are enthusiastic and playful. There are 3 bright, clean and spacious rooms and the webcams are there if we need to look in. Our dogs always look forward to seeing their friends, both canine & human!
Lower pricing for day care
Hi Dietre,
Thank you for leaving us a review! We strive to make our pricing as affordable as possible with our services offered. We have lots of packages that make our daily rate cheaper! Please feel free to call the store at 778-397-1364 to speak with our reception for daycare package pricing. We look forward to seeing you and Mikey soon!
more exercise / enrichment activities during daycare hours
Ease of scheduling, services offered and my dog likes going
Love it that they know who my dog is when we walk in! Love it that they give me feedback on how he was while there.
I have been bringing my dogs to DogTopia since they opened! Had an unexpected.. disappointing event on Friday I prefer to discuss & resolve !
I feel very comfortable when I drop my dog off for boarding. She is well taken care of and the team is always friendly!
Thank you so much to all the folks at Dogtopia Dulles! They are wonderful and my dog is so happy there!
The feedback (report card) was adorable, and it was nice to have an idea of what my pup’s experience was like.
The rates are reasonable, staff was friendly (4 legged variety included) and the groom was well done.
Very helpful and professional
Hi Rosa,
Thank you for leaving us a review! We always enjoy having Ruby come in for her spa day. Nicole mentions that Ruby is a pleasure to groom and we can't wait to see her again soon for the next spa day!
staff are friendly and they really take good care of the dogs
The staff has consistently been helpful and courteous.