based on 1427 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kind and caring. Really looks like everyone working there enjoys being around dogs and truly wants the best for them.
I like your Meet & Greet policy and the slow introduction into the play area.
Grooming and daycare are awesome! Excellent staff and always fun activities for all the pups!
Customer service
Friendly
Empathy
my dog is happy when I pick him up!
Friendly from the front desk to pick-up
I love Dogtopia for the people, the care, the cleanliness, the options, and the enthusiasm, surrounding the whole place. Far more important though is my dog Tiny LOVES his time at Dogtopia!! Tiny goes when I need to run errands or go to a meeting and he would normally just be at home. Tiny does half or full days a couple of times a week when we are not traveling. Home alone vs at Dogtopia with all kinds of friends and fun is a very easy choice!
Friendly staff, clean facilities but most importantly the dogs are well cared for.
Front desk staff is always very friendly and accommodating.
Facility is clean, organized, and well run.
Drop off/pick up any time of day is very convenient.
Love the web cams so I can check in on my dogs all day.
Love the indoor/outdoor play area.
The best and most caring customer service!
They genuinely care for and get to know our pup
The play areas are always clean.
The staff is very good with the dogs. They understand all the puppy personalities 😂 and have a safe environment for the dogs. There at lots of activities and also time to just chilll
You are accommodating. The facility is clean. You take care of my dog. It is in close proximity to my home
The meet and greet was a great starting point for our dog to see if she liked it. The online booking options are great. We enjoyed having access to the video cameras to see how she was doing. The business is well-maintained, clean, and organized. The coaches and owner were exceptional with our dog Zoe. She had a great first stay.
The fact you are not ad slowed to step in the front door makes me wonder what they are hiding. Does it smell etc.
My dog loves going there for daycare. It is a good safe place to board your dog also. The people that work there always give the best care. They are very friendly.
All staff are so friendly and really care about my pup. He loves going there and I so appreciate how he is made so welcome. It is so convenient to be able to leave him for a day or half day, even on short notice. My pup is so happy when I pick him up, he so obviously enjoys his time there. Can’t say enough good things. Highly recommend. 😊
Staff is very friendly and very helpful.
Your staff is very caring and they do a good job of monitoring all the dogs in each section. We're very happy that our Rosie loves to come and play with all her friends there. She looks forward to being there! Thank you so much for being selective in your hiring practices too. Great job!
Staff was very friendly. They made sure that we were able to see our dog while she was doing her meet and greet. They explained very well all the services
Everything especially the attention the the pups! I always have eyes on our dog and I know they are always being looked after
My dog loves going to dogtopia to play. The staff are very good with him.
Friendly team helping with Mocha. Flexible when I am working late and she needs to stay over.
Very welcoming and Cali loves all the attention from all the staff
My 2 dogs love Dogtopia. They both come home exhausted and happy. The staff are friendly. I like the webcams so I can watch my dogs having fun. Last time they went I got a very sweet handwritten note afterwards.
Staff is incredibly friendly and I can tell they truly care about my pup. We are greeted so warmly every time we walk in and they are as excited to see my dog as he is to see them! I also really appreciate that there are cameras that I can check in on.
Everyone is friendly and professional. The groomer always does a good job. In the playroom some dogs play but it’s also calm which is good for my dog.
Convenient hours, location, attitude of personnel is always positive and helpful.
The care they have for our fur babies.