based on 373 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very nice service, staff friendly
Friendly staff! Very helpful and informative.
Reasonable price, great location
Staff are always accommodating, and my dog is so excited to see them that he prwactivallt jumps over the gate!
Everyone is so caring and loving with our 1 yr old Rottie, Aspen. She has a lot of medical and physical challenges and they go ABOVE and BEYOND to always make sure she is taken care of and gets exactly what she needs. Love attention rest breaks. ALL of it. The facility is spacious and so clean and the staff is simply amazing. From the front desk to the coaches and all the employees. It’s a great place to let your fur baby go and stay, play, and enjoy the time with their friends. And leaves the parents with a peace of mind to know your baby is so taken care of while your away at work. Dogtopia of Arlington is AWESOME!!
staff, facilities, lunch and activity specials
I love that there's always availability for daycare. They always work with my schedule and also work with me because I have four dogs and it can be hectic sometimes! I love being able to trust Dogtopia with my fur babies!
I like this location a lot, it’s convenient and the staff is always friendly and my little pup loves them.
Love the communications, the cameras, the scheduling and the staff!
Everyone has been very friendly and helpful
our dogs are happy there
saw it on my way to work
They cherish the dogs as if they were their family, as they are ours. I appreciate their flexibility and willingness to assist me and my dog.
The manager Yelessi was so kind, she answered all of my questions explained everything to me and really put my mind at ease leaving my pup. Having used a different dogtopia location, I can say the difference is night and day and this location was so much better. We felt valued and I felt that my pup was important to them and his well being was first in their mind. Truly they are dog people
It is very obvious that the staff loves dogs and are very loving and patient with my dog Tyrion (who doesn't always behave)... The ability to board him is also a big plus.
Friendly staff and live camera to view my dog throughout the day.
provides a great place for our dog to play and socialize
The orientation of the facility and ‘the way Dogtopia’ does business really resonated with us. Meeting with Bri and Mase made us feel comfortable and welcomed. In turn, feeling Zita’s care would be in good hands. Thank you for your time, have a blessed week!
friendly, nice staff who handle every dog with a positive/professional approach
positive environment that makes my dog excited to return
always accommodating to last minute requests or future needs
very organized and well structured
pets are always supervised and safe
all the little extras things like photos and theme events
great hours and convenient location
Crew very friendly
Management awsome
We had to find a new place to board our fur babies as the previous place was not adequately caring for them and they were afraid every time to go. Found Dogtopia through a friend and from the second we walked in for our pups meet and greet, we were OVERJOYED by the experience. They welcomed our girls with open arms one day before we were scheduled to travel. The girls got to stay all day for a free play day to see how they acclimated to a new environment. EVERY SINGLE STAFF MEMBER went above and beyond to make sure our babies felt safe and loved. On top of that, at the end of their stay, they were able to bathe our girls, which has proven to be a very difficult process in the past. I will never take our girls anywhere else after finding Dogtopia.
The friendly, professional customer service the staff provides. The care they take with the dogs and being able to watch our dog on the webcam.
Very friendly and efficient.
Unfortunately, your facility wasn't the right place for our dog. We were under the impression that the individuals who were in the areas with the dogs would be a little more involved with the dogs. Watching the video cam for three hours all I saw was employee picking up fecal matter and urine. At one point, one dog was humping another and nothing was done about it. It was not until another employee stepped into the room that the dog was corrected and stopped the humping.
There really isn't much for the dogs to do other than just walk around the room they are in. Obviously, we thought the facility was designed similarly to the facility portrayed on the website. The only item in the room for the dogs to interact with and play was a three step/flat platform.
We tried to give a new business that was closer to us a chance but will continue to make the trip to Manahawkin. At Lucky's Bed and Biscuit there is much more for the dogs to do and also has an outdoor area and a pool. Individuals who work there engage with the dogs much more.
Do a good job grooming, fast response and ability ti schedule without requiring it a month in advance.
My dog really likes it there. The staff is so friendly. You can tell they are all real animal lovers and treat each dog with kindness and care. The office events and great dog food.
Super friendly staff. Very accommodating for needed (occasional) Sunday pickup when boarding. Quick to check our dog in and out on playdate days. Staff is very sweet with our dog. Location is great.
Conveniently located and I like the webcam
Knowledgeable staff
Easy to book, and convenient hours.