based on 604 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
What do I like about your services? One word - EVERYTHING! Knowing your dog is as loved as she is at home is EVERYTHING! Fun activities, tasty dog treats, great coaches, and so much love, love, love and attention is EVERYTHING! Most importantly, knowing your dog is in the BEST of care when you aren't there is EVERYTHING! I said it once and I will say it again, it's Chloes home away from home!
Caring and friendly staff and owners.
I brought my dog in for 3 days in a row. While she had an ok time, she did contract kennel cough. I would do your best to build in some sort of intake procedure to see if a dog is coughing and separate them from others. The vaccine helps but it doesn’t cover everything. I paid $180 for those three days and had to pay vet expenses on top of that so I’m not feeling like the cost of daycare was worth it at this point. I get things happen but please consider building in some sort of process to field for that.
Staff is friendly and patient. They are concerned with dog safety. They have an awesome special right now. Eighty nine dollars a week for 6 weeks, unlimited Day Care.
We recently had several large jobs completed at our home at one time. Unfortunately, the general contractor in charge of the projects was not very good at time management nor communication. Our 5 year old mini doxie is not good with strangers and needs to be boarded/attend daycare whenever we have people in our house. We use Dogtopia of Valley Forge for regular grooming as well as occasional daycare. They were SO wonderful with our last minute requests for daycare, and we know that our baby is well taken care of. For the helicopter pet parent, the webcams are so helpful in being able to see that your baby is doing just fine. We recommend Dogtopia of Valley Forge to ANYONE who asks about grooming/boarding/daycare. You will not be disappointed.
Everyone is so warm and friendly! You can tell they all really love dogs, and put a lot of care into making the dogs and their humans feel comfortable.
Thank you for the flexibility, understanding, proactive communication and truly caring for Henry! It’s nice to see how excited he gets for daycare. Having friends is important for everyone’s well being :)
Very friendly staff, made me feel at ease with boarding both of my dogs.
The daycare program is well organized. Great way for my dog to have a fun/supervised time with other dogs. The staff is friendly and in tune with the dogs at the facility.
Friendly staff is constantly engaging with the pups in creative ways nearly everyday.
Harry is always so excited to be going to Dogtopia. The staff is always so caring. Thank you for taking care of our boy.
You guys are always friendly and accommodating. Your facility is always clean and pleasant. I appreciate you all!
Friendly employees who care about dogs. My dog seems to have a lot of fun.
My dogs love coming here! Staff is very responsive to any needs or concerns.
Our dog, Leonard, loves to attend Dogtopia. He is always happy to run to your front door and is pleasantly tired from playing and happy when we pick him up.
Super clean, outstanding staff
The staff is extremely engaging and responsive. My pup loves going and has made so many friends.
Everyone is pleasant and they love our dog! She has a blast and is always exhausted when she leaves.
Friendly staff, always helpful with my questions
To expensive
Everyone is really friendly and understanding
Professional, friendly personal service.
My puppy has only been there for 3 days, but I'm already feeling secure knowing that I can keep an eye on her through the cameras. The helpful staff, reasonable prices, and attentive canine coaches who keep the place clean all add to the positive experience.
I am looking forward to seeing how her spa day goes!
Oh, and I love that she is tired when I get her home, and I can sync her activity tracker to be able to see exactly how active she was.
Overall, I am impressed so far, and I'm happy my husband and I chose to take her there.
It gives our dog much needed exercise and socialization with other people and dogs.
Dogtopia employees seem to love our dog as much as we do
The Manassas crew has provided exceptional customer service and care to me and especially to my dog. They are always kind and communicate on everything regarding my dog, total transparency. I highly recommend to my friends and family.
I would love to see more outside area for the dogs as well as opportunity to check camera after hours for over night stays!
the people who work there. I wish you were open on the weekends.
We appreciate the professionalism and friendliness of the staff.
My dog was groom done week prior to the stay, she came home with an odor and had had diarrhea since…