based on 49 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employees love my dog like their own!
Front-of-house staff is kind and friendly, informative. Being able to view my dog on the camera gives our family peace of mind. He seems happy, well-loved and comfortable with the handlers.
When we pick the dog up at end of service, the process is seamless.
Hi Dogtopia Team,
I just wanted to take a moment to tell you how much Sailor loves Dogtopia — and honestly, so do I! She’s been coming every week for almost three years now, and we’ve also boarded her several times while traveling. Every single visit has been wonderful.
Sailor absolutely adores your team and all her friends at Dogtopia. The second we say, “Do you want to go to daycare to see your friends?” she gets so excited — full wiggles, tail going a mile a minute. It makes my day knowing how much joy she gets from being there.
Thank you for everything you do, for keeping her happy, safe, and loved. And if I could make one tiny request…
I wish she had more photos on Instagram because we love seeing her enjoying her days with you! 😊 I’m sure you get lots of requests like this, but it always makes our day when we spot her in a post!
We appreciate you all so much!
Warmly,
Lesa & Sailor 🐾
Dogtopia does a great job, and I have seen such a vast improvement in my dogs social skills, both towards other dogs and people. Thank you!
The staff are amazing
Friendly staff that seem to care and be excited when I bring my dog in.
Great staff, listen well to needs
The best personalized care. Every pup receives special attention and lots of love!
Personal care. Great customer service
Safety for pets, friendly staff
Our pup just spent a long weekend boarding at the Plymouth location, where he does daycare. He seemed well cared for and has not demonstrated any signs of stress. We are grateful and will use the overnight care again without hesitation.
Everyone is very nice and they are extremely accommodating.
Goose loves Dogtopia! When we say daycare, he can’t get into the car quick enough.
The Canine Coaches are fantastic people. They go way beyond the minimum in caring for my dog, and are so kind to all of us "parents" (owners).
They always have the absolute best attitude, and are very caring people.
Friendly staff who take great care of my dogs.
Happy, friendly, and engaging staff!
Our dog loved visiting his friends there❤️
Staff is awesome
Friendly employees and a happy dog!
I am pleased that the staff knows my dogs by name and on sight. When I've peeked during the day via the webcams I can see the coaches engage with all the dogs without showing favorites. The coaches know when they play gets intense and that someone needs a breather.
The games like treat catch or sit/stay are good stimulation. And I love the photo ops too.
Dogtopia in Latham is clean and friendly. I like to be able to watch my dog on the camera. The staff is wonderful.
So easy and convenient. I trust that my dog is in the best hands and love that I can check in on the webcams.He always comes home exhausted from a day of play and I appreciate that I can add an exit bath so he comes home all clean!
Great service & hours
My dog LOVES going to Dogtopia. Staff are friendly and helpful
I really appreciate that it feels like a family at Dogtopia. I know that Reese is having a fun day and being taken care of with love. I love all of the fun treat, snack and picture days. It really adds a special touch for all of the pet parents!
The staff
Everything! The people, the facility and our dog loves the place.
We enjoy a lot of things and have so much appreciation for the Dogtopia staff. Our only very minor issue is scheduling for grooming on the app. We love everything else!
Dogtopia is great. My dog loves coming to day care. She drags me in when we arrive and she’s tired when we get home. She’s happy and engaged while playing as well. She also loves the special treat days. Not sure she loves all the photo shoots but we certainly enjoy the pictures!
Adding Sunday availability, as well as allowing make ups for day care membership would be great ways to improve Dogtopia Upland.