based on 420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and caring staff
Live web cameras to watch your dog
Very friendly staff and always loving on my little Lilly. I know she has fun and she loves going to play with her buddies
My dog is loved and cared for. I dont worry about her safety or level of care. The staff is wonderful and having the Dogtopia app is also convenient
Where can you trust that your dog will be 100% cared for as if they were with you every moment? Where they will be given time to play, to rest and to exercise their puzzle and problem solving skills? Where they have the chance to find their own best friend for life?? Dogtopia of Fort Myers of course! While there they will be treated like family and they really do become part of a csring and attentive extended family. We couldn't be happier with the services, environment and staff. We highly recommend that you consider visiting, and scheduling a meet and greet if you are in need of daycare/boarding for your pup.
The location and the services provided. Great customer service from everyone, positive energy.
My dog, Fiona, loves Dogtopia. When I ask her if she wants to go to daycare, she does a wild daycare dance and starts woo-ing, howling and barking while running around the room. She loves all of the people who work there. Fiona is a little bossy, but everyone accepts her. The employees take good care of her and make her feel like part of their family. It's really a wonderful place!
The place has gone downhill since I had been there last. The lobby reaked of urine. Made me think the back must be gross and unhealthy too.
I take my dog once/wk to DePaw University since it’s by my work. There are no pungent orders like these
Amazing service and support. The team cares so much about the dogs. I feel really good about my dog going to Dogtopia because he has a ball and he’s really enjoys going.
The staff are so caring and supportive… my sweet boy Tonto loves his teachers and he loves going to daycare and boarding when we need DogTopia to watch and care for him for a few days
All the staff are super nice and they love my doggie, Hurricane! He loves it there and is dead tired when he comes home after his day there.
Everything
I love that my little Boston baby wiggles with joy every time we pull up. He knows he gets to enjoy the day with his little friends. He feels loved, safe, and cared for while there; you can tell by the way his entire body wags with delight.
My dog loved her stay. Penelope was feeling a bit bored at home and I noticed it in her behavior over the last few weeks/months. Shes turning 10 this month and I can sense she has a renewed passion for life after her 5 day stay. She’s always hinting that she wants to get in the car and go back to visit. If she gets out into the garage, she’ll stand by the trunk of the car and look at me sternly as if to say “let’s go back to Dogtopia now”. She’s very persuasive at times.
The staff are friendly and show concern for our pets . They treat them like part of the family
Elijah has gone there since he was a puppy and loves everyone and all his friends. He is excited to go everyday.
The staff are very nice and seem to really enjoy interacting with my dog.
The staff is friendly, caring, and knowledgeable about dogs. We also like that our dog is playing with other dogs most of the day, rather than being left alone in a crate.
Very knowledgeable about dog behavior. Extremely supportive in explaining how they view my dogs and what they need. Always available to answer questions. Seem to really understand who my dogs are & their personalities.
The staff here is amazing. They treat my fur baby like their own.
The people, the clean facility and being able to watch our baby on the web cam.
Hello
I like the staff and how well and clean the facilities were and how they took very good care of mt fury buddy.
They have done everything to make my dog feel comfortable. I love the pictures, events, and the way my dog feels before and afterwards
The staff is great! My dog gets excited when I turn into the parking lot!
The Dog People at Dogtopia that take care of our Fur Babies, are kind, attentive, and really care for our dogs.
I think you guys are absolutely great. The only thing that is a little upsetting the last time I boarded my dog. You guys had the cameras off on Sunday and every time he's been there in the past we've been able to have access to them on Sunday. I guess I just don't understand whether they're boarding or daycare why? We can't have access to them as it's just more a good feeling to know that you can see them so that be the only thing. The staff is great! Customer service is great. My dogs love it there.
Thank you so much for the kind words and for trusting us with Apollo and Poseidon! We’re so happy to hear they love coming here and that you’ve had great experiences with our team. 🧡
We completely understand wanting to check in on your dogs while they’re boarding. Our webcams are intended to be available during daycare hours only, per Dogtopia’s company-wide policy. In the past, the Sunday access was actually due to a camera setting error that has since been corrected by corporate.
We know the cameras can provide extra peace of mind, so we definitely understand the disappointment. We truly appreciate the feedback and are very glad overall that you’ve had positive experiences with our staff and care!
Didn’t have wen cam access and still don’t.
Nobody seemed to care.
Staff are wonderful always very courteous
We love it here. Norman always loves to go, never wants to leave
Friendly staff!!
Friendly and communicative staff. Someone always present in each area. Not overcrowded. Like the special events and the webcam. Mike always is excited to come, happy to come home.