based on 1335 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I cannot say enough wonderful things about Dogtopia, everyone is extremely friendly and caring. Jack loves Dogtopia and so do we.
I love this location! It is very efficient, fabulous staff! I just transferred from another location and I couldn't be more pleased.
I thought $130 was on the high side for a bath and flea dip. Grooming in Orlando includes the bath for much less. To be honest though, I’ve never had my dog flea dipped. I was visiting Jacksonville and my dog got fleas from hotel or Ed Austin park, so Dogtopia took him right in. Staff was exceptional and met one of the owners who offered me a tour. It was a one off since I don’t live in Jax. I appreciate all they did for my boy.
Friendly and loving staff.
All the team members are so kind. My dog loves them. And I appreciate how thoughtful they are in the way they care for her.
Dogs love it. Always great customer service.
We love Dogtopia! The staff is always friendly, and they take good care of our doodles.
I am relatively new to Dogtopia, but I have used several great dog daycare and boarding facilities for many, many years. I came to Dogtopia Tysons because I recently moved to the area. The staff seem nice, but I'm not impressed with operations for two major reasons.
1) I have noticed that there is only a single staff person per room supervising the dogs, which equates to too many dogs to one person, especially in rooms with large or active dogs. At a minimum, and for safety reasons, there should be two people.
2) The few times I've brought my dog in, he's come home reeking of pee. It was so bad that I had to bathe him when I got home, which was very inconvenient. Over the many years he's been to daycare and boarding, he's never come home so incredibly smelly and dirty.
While I might continue to use Dogtopia Tysons, I definitely plan to try a different business.
Thanks for letting me provide feedback. I hope it helps.
All the things you do for the dogs
We have had a great experience with Dogtopia.
We dropped our dog overnight boarding for the first time a few days ago.
We were so relieved to hear they had webcams so we were able to check in on our puppy. She seemed really happy since she was able to go to 3 different locations throughout her day. They even have spa services so we can pick her up clean!
We would definitely recommend this place and we will be back with Charlie again very soon.
I love bringing my dog to Dogtopia for overnight stays. She’s always very happy to go and she seems very happy when we pick her up. I do love the fact that they have the WebCams and I can check on her during the day.
Would be great if you put a doorbell in the lobby, as calling the phone or knocking on the door doesn’t always seem to get the attention of the team out back.
Would be a great cheap effective way to alert them to a customer wanting to drop off or pick up.
Friendly staff. 24 hr camera access. Affordable prices.
Staff is so friendly, and made Riley feel welcomed.
My dog is always so happy when we're in the car and he figures out we're on the way to Dogtopia. The employees always great him by name. I'm always so impressed, especially with Miranda and Karen.
Our pup was bit twice by the same dog at 2 different sessions.
This same dog bit 2 other dogs.
I got this information from multiple sources
1. A lady that was leaving with her dog crying as we were arriving to pick up our pup.
2.one of the workers told us how our Gracie was bit 2 different times by the same dog that also bit other dogs.
You are lucky that my wife was adamant about me not filing a law suit against your operation.
And if you are under the impression that the agreement you have people sign prevents people suing against dogs getting bit , you need to consult your lawyer because nothing anyone signs protects you when you are blantly negligent. And allowing the same dog into group play when he has bit multiple other dogs is negligent.
Chuc Last name removed
Hi Chuc,
We’re truly sorry to hear how upsetting this experience has been for you and your family. We care deeply about Gracie, and the last thing we ever want is for any pet parent to leave feeling worried or unsure about what happened during their dog’s stay.
From our records and understanding at the time, there was only one minor incident involving Gracie, and we immediately cleaned the area and monitored her closely afterward to make sure her play stayed safe and appropriate. We’re very sorry if anything you heard from others or anything about our communication felt unclear. We value transparency, and we never want anyone to feel confused or left without information about their pup.
We also want to reassure you that we consistently evaluate dogs’ behavior and follow our safety procedures to maintain a positive environment for everyone. We understand how concerning it can be to hear different accounts, and we’re genuinely sorry for the stress this caused.
Thank you for sharing your feelings with us. Your feedback matters, and we remain committed to providing a safe, caring, and transparent experience for every dog in our care.
— Dogtopia of Geneva
Welcoming, friendly staff members
Friendly staff, clean and safe environment for my dogs.
I enjoy the flexibility offered. Dogtopia on 8th has really delivered in a pinch for us. The staff is very personable and they are genuinely invested in the well being of every pet that visits.
The team is incredible and truly cares for the dogs they are taking care of. Always friendly and always welcoming when you walk thru the door to bring your dog in.
The staff is very friendly and knowledgeable when it comes to leading the dogs and keeping him safe.
Staff are very friendly! Love the webcams so I can do a check-in.
My wish is that the playroom workers would interact more with the pups. I also wish there was outside 9itty areas available.
Friendly, safe
Ease of making appointments and dropmoff/pick up.
Cleanliness
Daycare - my pits love to play there
I liked the ease of dropping Henry off and the pickup for a major city. He loved going so we will use them again when we return.
When we arrive my dog is excited to see all of the coaches. They are caring kind people.
The grooming services are well executed.

Friendly, caring. Good services for my pet.