based on 555 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very caring about the dogs and they will let you know if any issues arise which I think is great because I’d rather be informed of what’s going on than not at all.
The staff are wonderful. Hours, grooming and boarding are also great!
Lately, things have been going downhill. (1) I get double charged for photos because I have two dogs, but only receive one print; (2) I constantly ask that my dogs not be sprayed because they have allergies and they keep getting sprayed; (3) I was charged for DayCare because we did an overnight. I should have only been charged an overnight fee because we had a Daycare unused; (4) My dogs now come back thirsty and looking like they have not been given anything to drink in a while.
My dog and I really like the staff.
Friendly and attentive to my dog’s needs while in their care
My daughter used Dogtopia for her dog and she loved it, so I tried it. My dogs love going as well and bark like crazy in the car as we near Dogtopia to drop them off for a fun filled day of play. As inflation rises all costs go up and I find I am not as able to send my three dogs as frequently as I was able to do prior.
Would love to see a value package as it gets very costly to bring multiple dogs in but if I were able to purchase 40 to 50 visits at a time I am hoping it would reduce the price per visit if purchased at one time.
*Staff is always friendly and welcoming and genuinely happy to see everyone's pet!
I'll keep my fingers crossed.
Super friendly and helpful staff, who didn't judge my panic over my first time leaving my dog at daycare. They seemed to take good care of our pup. Thank you.
Personalized, feels like they care about the happiness and safety of my dog and want to know his personality.
Wonderful professional staff
They always fit me in for an appointment at the time I need. ALL of the staff are always welcoming and truly great with my dogs and work around their peculiarities.
Friendly staff that clearly loves dogs and cares about the well-being of the dogs.
Duncan seems to really enjoy it! He's so pooped after I pick him up. Jordan and Destiny have been so kind and helpful. I can tell they have a high commitment to service standards! And they genuinely seem to care about each dog and owner that comes there.
Some You is always available to greet Bello. You know my dog. Bello is treated well. Staff is very receptive to questions, concerns, etc.
ALWAYS greeted with friendliness! Communication is excellent! My dog comes home happy and exhausted! The app makes it so easy to schedule appointments!
I love the comfort of knowing that my pup is at a place that he feels loved and a place that he loves to go.
The staff is both friendly and efficient, and they clearly love my dog!
Staff is always welcoming and friendly.
The staff members are all so nice and take great care of my pup! The facilities are also phenomenal. I love the activities they have planned each day as well!
The staff is great. Our dogs love spending time at Dogtopia. Sean, the owner, is always friendly and accommodating.
Very convenient to request appointments using the Dogtopia app. My dog Benny is always excited to stay at Dogtopia …for the day or overnight, and he is exhausted when he gets home!
Very friendly and caring.
Welcoming knowledgeable staff
Both dogs came back w kennel cough and Rosie had leaky bowels/ diarrhea for a week after. Ver expensive vet visits followed. I wonder what went on in there 😩
I think when you have “Customer Appreciation” it should be for everyone, even those NOT present that day. We pay the same prices as everyone else and it is a bit of a slap in the face.
We are nervous pet parents who have struggled to bring our two dogs to daycare, but the experience has been amazing. Dogtopia staff members are getting to know our dogs individually and helping with recommendations to make the transition easier for them. It has been a great experience, and while the dogs are still acclimating, the parents are feeling much better about it.
They just love my Surely girl! I brought her in as a puppy and they kept an eye on her, made sure she was adjusting, having a good time, and getting plenty of exercise. There was no pressure for a crazy upsell, training, treats, anything like that. Just happy to see my girl, happy to see her have a great day, and happy to introduce her to the pack.
My dog has a great time, it is just really expensive!
Never heard of these people
Great place with great people!!! Thank you for taking such good care of Indy(:
All of the employees are super nice and accommodating.
They do a great job taking care of Axl and Atlas. I feel very comfortable when I go out of town and don’t have to worry about my dogs at all.
Really like that they can help with baths and trim their nails (I do a really horrible job).
Thank you Town and Country Dogtopia!