based on 919 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love the employees and how happy our dogs are at Dogtopia.
Drop off and pick up is very simple and efficient. I love back to school photos and celebration photos like birthdays and pictures with Santa. I also love that there are parties and fun activities on some days, it makes my day more fun when I know my dog is at one of her favorite places and they are celebrating something like cheese. :)
Staff is very friendly.
I love the ease of making daycare appts and how courteous the staff is.
The daycare facility is wonderful! The staff is great! There’s a full spa in-house so things like nail trims, baths and toothbrushing can happen on daycare days. I love the special activities and photo shoots that are planned each month as well!
I've been going there since before it was Dogtopia. Susan has taken care of both my girls during that time. I know she'll make sure they are cared for.
The staff at DT know and love our boy! The staff also can tell when he's a bit off his norms. Its reassuring to know they all get to know our dog so well. We feel safe, happy and grateful to have such a great place right down the street! Did we mention Frank loves DT too!
The hours that you are open gives me great flexibility.
Your staff is very accommodating.
Clean facility. All personnel are courteous and obviously love the pets coming through. Really like the webcam
The staff was friendly and accommodating. I liked that I could look in on my pet via their web cams whenever I liked as well.
Friendly caring staff
Friendly staff, great service, reasonably priced...and our german shepherd puppy love it there...he loves going!
We love how attentive you are.
Always so easy to book my weekly daycare. The staff is amazing
Kind and knowledgeable workers. My dog has never gotten sick while staying there. They are flexible with drop off and pick up times.
Grooming, lunch choices, consistent training
Friendly
Clean
Easy in and out
Open communication
Terrific staff, and great knowledge of dog behaviors.
We feel like the Dogtopia staff really loves our boys and take great care of them. We use the weekly daycare option, as well as occasional boarding & spa services. We are always very happy with the results, and our dogs absolutely love it.
Friendly staff
Great location
Clean facility
The staff is always very attentive and excellent, facility is very clean, the rooms and enrichment for the dogs is great and changed often. Our dog Athena plays her heart out and comes home exhausted!!! We have checked out other places and couldn't be happier at Dogtopia @ Nimbus!!
The enthusiasm and care put into the regular planning of activities to keep my dog stimulated and, frankly, me engaged are precisely why we keep coming back. I’m just as thrilled to hear how my dog’s day was as the staff is to tell me about it. It’s such a fun place!
Friendly and courteous staff
I like being able to check in on Zazu on the cameras. Also, being able to text the team and have updates is pretty cool.
can’t say enough great things about Alexus and the incredible staff she has and the care they provides at Dogtopia of Norwalk. From the moment we met her, it was clear that Alexus has a genuine love for animals and a passion for making every pet and client feel like family. Her professionalism, attention to detail, and warm, friendly personality instantly put us—and our dog—at ease.
Alexus and her staff go above and beyond to ensure each dog is comfortable, safe, and happy. She keeps the facility spotless, maintains a calm and caring environment, and takes the time to get to know each pet’s unique needs. Whether it’s special dietary requirements, play preferences, or just extra cuddles, Alexus handles everything with care and enthusiasm.
Thanks to Alexus, we can leave our pet for the day or travel worry-free, knowing our dog is in the best hands. She’s a true gem in the pet care world, and we’re so grateful to have found her!
Flexibility and being a one stop shop. Daycare, grooming and boarding - wonderful !!!
Dogtopia has been an absolute blessing for our Westie, Rosie! When we walked in, the staff treated her like a family member. Their genuine love for dogs, attentiveness, and upbeat environment gave me total peace of mind, leaving Rosie in their care.
Rosie comes home happy, well-exercised, and socialized, and I’ve noticed such positive behavior changes since she started attending.
It’s clear that Dogtopia prioritizes dogs’ well-being, and I couldn’t be more thankful for the kindness and professionalism of every team member we’ve met. Rosie is thriving—and that means everything to us!
Thank you, Dogtopia, for loving our girl like your own. 🐶💛
— First name removed G.
The feeling of 100% certainty that our pup is in safe hands with Dogtopia. We love seeing him so excited to walk in in the mornings. The wonderful coaches, all of them with such a big heart for the pups. All the love, attention, affection and fun he gets with you all every day in doggy daycare. We truly couldn’t manage our work lives without you!
LOVE dogtopia - the staff, activities, environment, location, and pups. Sosa loves his play time and we love that he gets to play with dogs while we're at work!
Friendly and welcoming. My dogs are always excited to go Dogtopia and are always greeted by name when they arrive. My dogs always have an amazing time while at Dogtopia.
Friendly staff, great business.