based on 1519 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our pup loves to cisit
Friendliness of staff, my dog is happy to arrive and tired when he comes home.
My dog loves going to doggie daycare!!
I like being able to watch my dog interacting on camera. The staff loves Roo and is very friendly with her
Staff is awesome and listens to feedback and requests.
Everything
You LOVE my dogs. You make me feel like my dogs are the only ones that are important and that you love, but I know that you do that with everybody. You are accommodating, especially last minute (you have never let me down). But the best part is seeing how excited my dogs get when I pull up and they know where they're at. They can't wait to get out of the car...literally!
The greatest staff who are always looking for ways to take care of our fur babies. Nathan is awesome and continues to come up with new fun activities. We have been using Dogtopia for over 5 years and have recommended to many friends.
I love the flexibility of scheduling daycare.
I appreciate that the employees know my pup
and her friends.
Everything!! The staff and facility is awesome!
My dog is very happy here
My dog always comes home exhausted and happy. I work in healthcare, so having a place that opens early enough for me to drop her off on my way in is amazing! It's also super convenient to schedule a nail trim during a long day for her. Plus, I love thay I can sign her up for treats and help support service dogs all at once. My dog has become so much more sociable and understanding of other dogs because she's been going to daycare.
Thank you so much for your wonderful review! We love hearing that Lacey comes home happy and tired after a fun day with us—that's exactly what we hope for! We're so glad our early drop-off hours help make your busy healthcare schedule a little easier, and that you've been able to take advantage of services like nail trims during the day.
It also means so much that you participate in our Foundation treats. It's a great way to spoil Lacey while supporting such an important cause. Watching her grow in confidence and become more social with other dogs has been incredibly rewarding for our team. Thank you for trusting us with her care—we love having Lacey as part of the Dogtopia family and look forward to seeing her for many more playdays!
Very friendly staff. Staff knows my dogs name even when they are new to the company
I love Dogtopia. The employees are so kind, always know my dog by name, and can answer any and all questions I have.
I arrived 10 minutes before my appointment. As I was walking in the door, I was receiving a call from your receptionist to let me know that the Shop would be closing sometime after my appointment started because you close early on Saturdays I guess.
The front desk told me they were letting me know in case I didn’t know that that’s what the policy was?
In the middle of me giving my dog over to the groomer I get another text message from the receptionist, letting me know that I could pay then.
I get being proactive and planful.
Well, to me all that said was I can’t wait to get done with your dog so I can get off work.
I don’t want to feel rushed on my Saturday when I’m early to drop my dog off to get groomed.
It was almost as if it was anticipated that I wasn’t gonna be on time and you wouldn’t receive payment? And I refuse to pay for seevices before they’ve been rendered.
I didn’t appreciate that experience at all. I’ve actually never been asked to pay for something before it was done.
The staff is kind and loving to my doggie
You have homelike accommodations for small dogs.
Staff is very friendly and professional. Grooming is amazing. Our pups love Dogtopia!!!!
Few staff means my dog was kept in a crate longer than just during cleaning time. If I hadn’t seen this on webcam, I wouldn’t have known. Not just one day but several. I don’t pay to crate my dog all day. Going to new company.
Raven had a vreat time at day care today
Dogtopia has provided wonderful care for our dog zippy. We’ve used doggy daycare as well as boarding and spa services and have been very happy with all of the services provided. Great staff.
Lucky looks forward to coming. He loves the interaction with other dogos and is wonderfully worn out when he gets home.
Dependable, friendly, caring
The staff is not only pleasant but very helpful as well. Plus it immaculate, they do an amazing job keeping it clean and safe for all of the dogs.
Our pup was anxious going to other daycares, but the sweet people at Dogtopia made her comfortable and spent time encouraging her to settle in.
Love this place. Annie gets to socialize and play while my husband and I get a little break. Always know Annie is in good hands and we don't have to worry.
The extra activities, bubbles, painting and pics are great fun for her and us.
Dogtopia is amazing. The customer service is top notch and they are so patient with my nervous pup.
The people who work their are very good with the dogs and are always happy to see them.
Everything
Clean facilities, friendly staff and webcams!