based on 2185 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything! Dogtopia is truly the place to be :)
The front of house staff is amazing, especially the managers Brie and First name removed! And I can always count on the back of house staff to take good care of my pup!
Hard to assist. But buy more land if ever possible
Everything ! Staff and coaches are all so friendly
The team is so wonderful! I absolutely love the general manager and whole team. They’re so kind and love our pup and it shows! The facility is also so clean. The webcams are great
Dogtopia uses live cameras and humorous text messages during activity time to keep you informed about your pets boarding stay.
Caring staff, extremely clean, My dog loves Dogtopia!
We are always so pleased with the people at Dogtopia, and their level of caring for Becca.
Friendly staff, truly feels like they love my dog, sweet activities to make each day fun and different. Love the pictures they share!
Everything is very smooth, and the app is great
I think all dogs should be offered a chance to relieve themselves outside. Letting them go inside is just allowing bad habits that are hard to break at home.
On a recent visit I observed by video my dog being persistently mounted by another dog-the attendant did not seem to notice or be concerned- but it was clear that my dog (who is neutered) while not scared or frantic was trying to get away from the other dog who was refusing to give up. Maybe a time out for the other dog was needed.
The most safe & fun environment for our beloved dog ❤️
Fun friendly location my dog loves
All employees seem to love the dogs!
When I picked up my pooch, after a week of boarding, no one knew my dog’s name. They called him a her. Misgendered my pet! And no feedback for how he did for the week. It’s possible the staff was filling in for the day - from another location, and had no relationship with my pet, but it seemed too industrial and non-personal for me.
When I call I usually recieve voicemail and do not get a phone call return or if I do it’s hours later. More communication or a little report card after a pets stay would be nice
Been with this location for < 6 months but in the short period of time they detail orientated and have willingness to go the extra mile. I have seen them make efforts to genuinely care for all the dogs, and it doesn’t go unnoticed.
Very friendly staff and additional services are always available. Most of all, our dog loves attending daycare in this location.
The staff are kind, caring & knowledgeable.
The facility is bright & clean.
The activities keep the dogs stimulated and engaged.
The ladies that handle the dogs are wonderful and trustworthy!!!
Emmet has been going to Dogtopia for 4 years. He loves going and it’s because the team treats him like one of their own.
Kindness
The staff is awesome and Kobe had a great time!!
I like the fact that their are many different activities for the dogs throughout the day. Also, I like the fact that I can checkup on my dog on your app
My dog LOVES to go to Dogtopia Historic Phoenix!
He is loved and well cared for by very competent people while there.
Dogtopia provides peace of mind that my dog will have a great day of play, pets, and rest. I know all of the staff loves him as if he was their own. Add in that they offer unparalleled boarding & spa services, and I can't fathom why I would ever go anywhere else.
Kind and friendly staff, convenient scheduling, easy to use app, and my happy excited dog.
Professional and friendly staff who know all the animals names and personalities. I'm confident my dog receives quality care.
I had my pup stay 2 nights and picked him up on the 3rd day. I was charged for the day boarding after having to pay for the 2 nights. I never got a receipt to my email. I had to calI and ask why you charged me so much. All was said we have a boarding fee if not picked up at a certian time which i didnt know about. If i did i would have picked him up sooner. I am not happy.