based on 1322 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The caregivers really like my dog and I feel good about dropping him off there. I know that he is with people who are loving and enjoy working with dogs
I love how the dogtopians interact with my dog, He's always happy to be there
All the staff are wonderful and professional my pet loves it there
Very flexible and kind
Very welcoming group. My Boxer is very excited to get there!
My dog has both canine and human friends at Dogtopia.
Friendly staff. Organized process of introducing new dogs to "the pack". Love the webcam to check in on my baby throughout the day!
Friendly and convenient
Friendly and outstanding service. Staff goes above and beyond to assist at any way they can to make you feel welcome!!
I canceled my membership back in October and they have continued to charge my credit card weekly…..and the have not called me back to straighten out and give me a refund
Very caring professionals. My dog loves it!
Great staff and my dogs always come home happy.
The staff are wonderful, they are truly like an extension of my family! My dog absolutely loves being there and can’t wait to get in the door in the morning!!
Love how much the staff love my dog - Minka always come charging down the stairs when she knows it’s time to spend the day at Dogtopia.
Friendly, knowledgeable, and caring staff. Close monitoring of dog behavior. Reinforcement of my dog’s prior training. Option for lunch or snack. Daily nap time. Spa services. Cleanliness. Multiple doors/barriers to prevent escape. Ability to check on my baby via webcam. Various events/activities. App and text messaging options.
Everything
Offer dog training while at daycare.
Taylor and her staff. All who work there are committed , loving to the pups and considerate of clients. The only issue is that u don't have sufficient personal during the " rush hours " nor the staff's fault. They work as fast as humanely possible.
Again, I want to emphasize that what makes Dogtopia in Mount Kisco a fun place for the pups and pleasant experience for the owners is your GREAT staff
I had a reservation for this past Saturday and when I got there, I found out there was only one employee. My dog would not be allowed out of his crate except for to go to the bathroom now and then. I understand things come up but a bit nice to have gotten a phone call because I drive a half hour each way to get there.
It’s really a shame because my dog really likes going there the staff is awesome and it’s a great location.
Dogtopia is a one stop shop for everything. My dogs could need. We have used their grooming and daycare services many times and always enjoy the experience. One of our dogs is very timid and the staff is always so kind and works with him to let him know he is in a safe place.
Friendly staff & my dog loves going there
We have been taking our dog to Dogtopia since they opened. He loves going, the staff is amazing! It's clean and safe. I love the communication with staff and the owner. They are the best!
Friendly staff, easy drop off and pickup, and a clean facility. Our dog loves coming here.
No disappointment. Dogtopia is a great daycare. Zion loves to come during the day and be with his friends (dogs and people).
We continue to look for other boarding options due to no one on site overnight. Please do not offer us an over night trial, we do not board Zion over night without a person on site. A camera does not compare to someone being there. This is just feedback - which the survey asked for.
Friendly staff, clean environment and well screened dogs. Very easy to work with if last minute in person meetings occur
The people who work there and how they remember my boy and love my dog like I do!
My dogs love going there. It is a very fun place for them and everyone is helpful and friendly!
Always happy to see my pups … staff makes everyone feel special and welcome.
We had an emergency and they took both dogs on a moments notice.
We love DogTopia
Aries can’t WAIT to get out of the car to go through your doors to see his buddies!!!!
Very friendly staff