based on 1411 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kind and knowledgeable staff
Consistent, attentive, and caring
Everything
Great enrichments for dogs, friendly staff and accommodating hours.
The staff is very interested in the dogs and take good care of them.
Friendliness and taking care of maxx
The staff are wonderful, and the facility is very clean.
It’s very hard to get anyone on the phone. None of the prompts take you to live person or allow you to leave a message.
I was surprised to find out after the fact that I was charged for a reevaluation of my dog.
I was also surprised that you all discarded his un eaten food — meaning food that you had not yet served him on his last meal.
I never got an email or text confirmation that his boarding request had been approved.
Great staff! My dogs love going here.
Friendly staff. They love all of the dogs. Interactive with the dogs and keep them moving. I love my Easton, PA DOGTOPIA
Love it
Very sweet staff, communication is great. I love that even at the last minute they are accommodating and allowing me to drop my pup off.
My husky liked to come and play with the other huskies there and the employees had good knowledge of the breed. Now the huskies are gone, the light is often off in the big room (gym), and the fun just seems absent. Been coming here for 5 years.
Booked with the groomer who had groomed my dogs for several years. Had trouble twice and then the last time the manager said she would give me a discount. She did not, she would not call me back, the groomer left, my dog was half groomed. So I had to book with another groomer at full price of course.
Sorry- your change in policies, lack of communication, lack of taking in huskies, the overall lack happiness, and employees bailing made me look elsewhere.
Perhaps you should go back to what you were doing. I suspect this business will close next year.
our dog is very happy here and looks forward to coming. We know that he is well taken care of when he is here.
I love having the ability to check in on my pup during the day through the Webcam and how attentive the staff is towards the dogs.
Friendly and welcoming staff
Very helpful staff
I feel like from drop off to pick up, my dog is in great hands. He’s enthusiastic when we get there and sad to leave. The owners really care and the staff is friendly and loving towards the pups. Highly recommend!!
Attention to the pets
Friendly staff that I feel comfortable leaving my dog with. Great range of services and the prices are pretty reasonable.
Awesome for last minute boarding!
It’s important to be able to trust the caregivers of our family dogs. Our girl loves her social time with buddies and is always excited to go to playcare. Being able to check in and view the video feed is much appreciated. Thank you for providing such caring service.
Staff are professional. Programming is well orchestrated (drop off times, limiting number of dogs in lobby, requesting day care in advance, answering questions for new families).
They are very kind to all the dogs and they took very good care of our dog.
The Maplewood Dogtopia staff is awesome, we have been bringing Mia there for 3 plus years and they hav ealways been top notch, the staff always greet both of us in a very positive manner and seem to love what they do, the manager Kalle is awesome to work with as are all the front desk staff
We love all the staff and Dianne! Such a wonderful trustworthy place to bring your fur babies! I highly recommend taking your doggies here if your looking for a place that truely loves and cares about your doggies.
Obviously the caring nature of all the employees who interact with my dog..
Staff friendly to dogs and parents
Many activists. My dog obviously likes to be there.
You do what we ask and treat our dog with care and kindness.