based on 1231 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone is very helpful and so good with my dog Natalie. Natalie love’s going there and when she gets there she knows exactly where to go. They make her stay there very enjoyable for her, I would recommend Dogtopia Commerce to anyone and everyone!!💕🐾
The staff
& it is always so clean
Kosmo loves it… that’s the greatest
We love how clean and welcoming it is there. When we lost our dog sitter at the last minute, Dogtopia stepped in and took our two big Goldendoodles with no hesitation. Now we can head off on our family vacation feeling completely at ease.”
Kind staff, very flexible
I love that Dory is safe, attended and tired when she gets home! Thanks!
Finn loves his time at daycare!
We LOVE Dogtopia! Their groomers are wonderful and their daycare staff is kind, knowledgeable, and personable!
Wonderful caring staff. Absolutely love them.
The staff is very friendly and my dog absolutely loves going to daycare.
When I bring my dogs here I know they are safe & having a good time. I love picking them up & seeing how pooped they are from a day of play.
I like being able to check on the dogs throughout the day and see that they're all right. They love coming here and don't even look back when we bring them by. They're always so happy and exhausted when we pick them up, too.
The people are very nice
Convenient. Lots of indoor space for my dogs to play & personal attention given to dogs.
The staff was amazing very friendly and my dog Lucy was well taken care of like she was at home. I would recommend everyone to this location.
That your staff is friendly and your facility is clean. That I’m able to see my puppy on the webcam and that you call me with any concerns, big or small.
The place is always so clean and the staff is so nice! My dogs have a wonderful time here. I will keep bringing them more and more and will most definitely suggest other dog owners bring their dogs here too.
We love that we always know Gimly is safe at dogtopia and he truly loves going to daycare. Also love that we can check in on him on the camera. Thank you dogtopia for taking great care of our baby.
I think its super friendly
My dogs always have a good time
It helps them expel excess energy
The themes are so fun
All of the staff from front desk greeting to coaches and the energy they give to the dogs is the best. Everyone is always friendly.
Very flexible with our schedule.
They know my dog well and takes care of him as how I would want him to be taken care of.
My first experience with Dogtopia went beautifully. It was super easy to set up an appointment, communicate with the stylist and dropoff/pickup. I was very worried the stylist wouldn't listen to what I truly wanted (but instead do what they wanted) but my fears were put to shame when I picked up my pup and saw how handsome he was! The Stylist did a fantastic job. I loved her personality and I am excited to continue using her for my dogs' future grooming appointments. She worked quickly and efficiently and charged me a very reasonable price. Would recommend!
Individualized treatment
Dogtopia of Springfield- Each staff member takes great care of each dog and pet parent, which is amazing and noticed. 😄 I appreciate them all.
Thank you to the managers and cacine coaches.
During the meet and greet, we met probably six different employees who all appeared to have been having the best day of their lives. On my first drop off for daycare, my dog was nervous and struggled getting into the back. I wasn’t sure if I should call to check on my dog or if that was me just being psycho, but within five minutes, I got a phone call from the owner, letting me know that she was doing great and everything that happened after I left. We seriously love Dogtopia and have been so impressed with everyone there that we encounter and how well the dogs are cared for.
Scruffy loves it there. He was one tired pup.
Staff shows love and affection to my puppy
Everyone is so friendly! I appreciated the thorough walk through of the facility and all the information provided during the tour. They accommodated my pups very last minute for boarding and I knew they were in great hands. We will be back for sure!
They staff is friendly and Lucky loves playing with the staff and other puppies.
Everyone friendly, clean place and dog is happy