based on 972 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My pup likes to go
Everyone at Dogtopia is very very nice and they look after are dogs in the same way we do. It is our pleasure to be a member of this great organization.
Friendly staff, enthusiastic dog lovers.
The staff was super nice! The thing we noticed when we came in was the smell of dog. Just hadn't had that at other facilities that we had tried and our dog wouldn't like how the kennels are set up in the same room, just our dog she has anxiety as she has gotten older so it probably wouldn't work for her. Wish it could have as it is close to our house.
EVERYONE is friendly, is very welcoming, and clearly takes great care of my dog.
The employees at the Northville, MI location are incredible! They are friendly, very helpful, love my puppy and provide a warm and inviting atmosphere.
Friendly staff
I love knowing that Scarlet is being well cared for while we are away from home. She always runs into the building, eager to greet her favorite DogTopia humans. Everyone at DogTopia is so kind and helpful!
Neville really loves going to daycare. I work from home, and it's great to have a day or two a week where I can be completely focused on work. Sometimes with schedule changes, it is very hard to get someone on the phone or to return a call. One time after calling multiple times and leaving numerous messages over 2-3 days I needed to drive to the location to clarify Neville's holiday schedule.
Reduce the price
Friendly and caring staff. Clean facility.
Everyone is so friendly and helpful. Hank loves coming to visit all his friends.
I enjoy being able to see my dog throughout the day and the staff is very welcoming.
We like that you seem to be familiar with us and our pup when we walk through your door. Everyone we have met is so welcoming and obviously happy to be there with the dogs. We don't bring our dog on a regular schedule, but we try to have him come often enough to feel comfortable leaving us. He usually goes quite willingly, which is saying alot! We are so happy to have your place to feel comfortable with for the care and safety of our dog!
We love that the staff seem to really love Paisley and look forward to seeing her. She comes home happily exhausted every single time. The only change I'd like to see is, I would love to see the dogs get to go outside more often.
My dog has been coming to Dogtopia day care for years. She is always excited when she gets there and happy to see the staff that work there. They are always very friendly to both of us. My pupper is always tired at the end of a fun day!
We are so thankful for all the communication and care for our pup
I feel my dog is kept safe and protected. Office set-up and trust-worthy staff efficiently accept leashed pets and escort them to the playrooms and do the reverse for pick-up. All staff members I have met are friendly, welcoming and appear to sincerely care about the dogs.
The webcams provide added assurance staff are paying attention to the activities in the playrooms and promptly clean up after the dogs.
I also appreciate the ease of making reservations on-line.
The friendly and compassionate staff.
They love my pup as much as I do.
I love that the staff knows my dog on sight and he obviously loves them. I love it when the staff gives me updates on how my dogs day was with his BFFF's. I thoroughly enjoy the Live Feeds and check on my dog throughout the day. I love the engagement contests on IG; and I LOVE the art projects that my dog can participate with while at Dogtopia.
This visit was short uneventful; Damian clipped CHARLIE'S nails. However his on overnight back in Oct. 2023 he came home with Kennel Cough which was a lung infection that required 2 ER visits, and multiple antibiotics.
Short visits appear to be fine, however not sure about overnight. In the Oct. visit I requested grooming but that didn't happen.
Recommended only for short visits.
Dr. Last name removed
The employees are all wonderful people to deal with. My dog feels very comfortable and happy going to Dogtopia.
Ashley has a wonderful staff.
The care and love for my dog while I’m at work is amazing. Each team member knows and cares for my dog and I couldn’t feel any safer leaving him with anyone else.
The staff is great and our dog is always happy to see them. The groomers do a wonderful job. They are really caring when it comes to making all the dogs comfortable.
The staff is nice and helpful. Facility is clean and nice. Stella loves it.
Everyone is so friendly and takes such good care of my pup!
I loved how personable everyone was there. It made me feel very comfortable leaving my dog with you
When boarding, it would be nice to be able to drop off at 8 or at least 9am on a Saturday. 10am is just a bit late when traveling. Thanks.
Remove kennel “naps”