based on 1290 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service and interaction with my dog. Love the cameras and that I have the flexibility to just drop him off anytime even if I don’t get to make an appt
Daycare and boarding has been a game changer for me and Sully. He gets the exercise he needs and I have a safe place for him to stay when needed.
Our dog loves going to Dogtopia. The facility is clean, open and fun! The employees are the best part of the experience; they know everything about every dog. They are so easy to work with and provide any services you may need: grooming, extended overnight care, training, etc. We love Dogtopia!
The friendliness of your staff. My dogs love going to daycare at Dogtopia. They are always greeted warmly when they arrive.
Dolly and Scout love playing with all their friends during the day! They come home worn out in a good way and are always so excited to go back to play! Everyone there is so welcoming, responsive to communication, and knows all the dogs by name. I highly recommend Dogtopia. Their boarding services are wonderful too!
The people.
The staff are friendly. I believe they actually care about the animals. It's extremely convenient, and the prices are reasonable.
I dropped my dog, Daisy, for 1/2 day daycare. My elderly parents went to pick her up and were given the wrong dog. My mother was confused, but thought that Dogtopia had provided a bath and salon services. She thought she was confused because the dog had my dog's collar and tags on him. When I returned home, I panicked when I saw that not only did I not have my dog, but someone else's. I immediately called Dogtopia and was told to come in and exchange this mystery dog with mine. The most disappointing aspect of this experience was the attitude of the Dogtopia staff. There was no apology, empathy, or remorse for this error. I am sure they did not relay this information to the other owner, because the staff person at the desk said that this particular dog did not get picked up until later, so the owner did not know he was sent home with another family. One staff person dismissed the mistake because, "there are like 5 white dogs in there." I know you have a reason for removing the collars when the dogs come in, but there must be some systems in place to make sure dogs do not get mixed up and that pick up times are tracked. I would think that this would be important for billing reasons alone.
My fur baby and I love everything about Dogtopia.
She is always excited to go.
I love the staff and how much my dog enjoys walking into daycare everytime!
The staff always take great care of our dog. He looks forward to his visits!
Dogtopia of Homewood are the sweetest and most caring group of people that I trust with my puppy!
The staff members at Dogtopia are truly fantastic. Their dedication and genuinely loving nature consistently exceed expectations.
The faculty is top notch and Birdie is always excited to go there, and most importantly, she tired when she comes home.
The people that work there are awesome! Greet you at the door, take our wild man Ripley to and from the play area, and know our car when we come to pick him up. They are great!
My dog really likes it there. Flexible hours into the evening and on Saturdays. The staff is very friendly and accommodating and caring to the animals.
Staff is super friendly and very accommodating. My Chief loves it there!
Chip loves going to daycare!
The staff at the Halycon - Alpharetta location are fantastic. Collin (our lab) loves the staff and loves to go to Kindergarden. They proactively reach out to ensure we have all of his needs cared for. Thank you for being a part of our dog love world!! The Last name removed's
We had a good experience when we boarded our dog overnight.
Good
Dogtopia’s great! I know that they really care for Hershey.
Great staff! Georgia always excited to visit.
My 3 dogs absolutely love going there. They set up a chorus as soon as we turn on the road. They receive lots of attention and pets from the staff. Everyone is friendly and will help out if anything is needed. Also like the fact that there are 3 play rooms so dogs can be placed in area most suitable to their needs.
Easy drop off & pick up. I love watching my pup on the webcam during the day
very convenient, friendly staff and most of all, Bo loves it there.
The staff are simply the best. They know and love my dog, and it is reciprocated. She loves her days at Dogtopia.
The people there are very friendly and helpful. The webcams are the best, especially if you have to leave your dog there for a few days.
Great staff and facilities! They make sure the dogs are happy and well taken care of.
Very knowledgeable and friendly staff!
Love it! 💕