based on 1254 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You guys are so great with my Aspen Blu. This is her favorite place. Everyone is so caring and love my girl. They treat her as family. I love you guysđź’•
Marlee had a great stay at Dogtopia! She loved playing with the other dogs, and the staff was incredibly friendly and accommodating. We really appreciate how involved the owners are and how everyone greets Marlee by name—it makes the experience feel personal and welcoming. Our only suggestion would be a bit more interaction between Marlee and the room monitor during longer overnight stays. Overall, we’re very happy with her time there!
Friendly staff, helpful hours, and creative enrichment activities.
We boarded our dogs for 1 week. When we picked them up one of our dogs has been very lethargic, coughing and wheezing. We got a picture of our dog and it looked like she had a small collar around her neck. I’m not sure if our dog got kennel cough from this facility or if their collar messed up our dogs throat. Either way we shouldn’t have to deal with this especially with the price that we payed. Very disappointed and scared for my dogs life right now. The facility promotes sending pictures but in reality we got 1 picture on the day we came to pick them up.
Staff is fantastic.
My dog gets a happy look on his face when I tell him he's going to the "fun place." The staff have been really good about engaging with him during play dates. He was very shy when he started coming to daycare a couple years ago. Over time he's come out of his shell. He enjoys walking around the neighborhood with me and invites the neighbors to pet him. Whenever I need to travel it's a fun safe place for him to stay overnight.
I love the options available as well as the flexibility. It’s simple to manage my pup’s needs both when things are going smoothly in our lives as well as when things are chaotic.
Also, the staff are fantastic. Everyone knows my pup, they’re always extremely welcoming and positive, and my pup always comes home worn out and with a huge smile on her face!
Very friendly, helpful and thorough!
Very pleased with customer service and staff overall!
The meet and greet was easy to arrange and the staff patiently answered all queries. The live cam feature is also very cool
Friendly and helpful staff, clean facility, love the grooming, watching my dog on the webcams, I feel like my dog is safe and happy there
The staff are very friendly and appear to love what they do. My dog is always very happy walking into Dogtopia. They have good communication. Flexible scheduling. And I can typically always depend on them to be able to take care of my dog, either for a day or a trip.
The staff is incredibly loving and caring with my Iggy. I really appreciate the attention and kindness…thank you!
My pup goes to Dogtopia 6 days a week and the one day he is home, you can tell he misses his friends and care givers. Everytime I let him out, he goes for his leash because he knows we are going somewhere but when I don't get in the car, he knows something is off.
Dogtopia has such a variety of activities and treats for all of the dogs, big and little and separates them by size. My Max knows when we are headed to his favorite place. I have signed up my pup for everything on the social calendar because it is geared to just them and there is nothing that he does not like. I especially love the agility course day as it shows how he has adapted to their training. Dogtopia is not just a daycare for dogs, it is a fun place of treats, and love.
The dogtopia staff are accommodating and are quick to let me know if there's an issue with my dog. I've never had to worry that she wasn't being watched or handled with care.
Caring staff; my dog loves it there.
My dog was very well taken care of and had plenty of time to play. Highly recommend if you have to board your fur baby.
Poppy has fun and makes friends!
Absolutely amazing! From the moment we walked in, we felt comfortable leaving our dog here. The team is caring, professional, and treats every dog like family. Our pup gets so excited when we arrive, that says everything. Couldn’t ask for a better daycare!
The team is always friendly and professional. And accommodating. We like Dogtopia.
They keep things clean and the trainers are very professional. Our dogs love it here.
We love the live feeds as well!
The employees of Dogtopia take good care of my dog. They’re very friendly and personable and do great job with her grooming.
I waited a while during my paid time for the front desk. I didn’t get any feedback back how my dog did after retiring months later. I could watch at times but he was mainly gated
Cameras and dog always happy. Love the special themes, treats, and photo options.
You guys are wonderful! Everyone is so kind and helpful! And my dog LOOOOOOOVESSSSS it there! He can't wait to get inside Dogtopia EVERY time we arrive! :-)
Very disappointed that my dog got injured/bit during her stay. This was my first time boarding here and due to this incident, probably her last. My dog has boarded with pet paradise endless times before and we have never got a call about anything like this. It’s just concerning there wasn’t enough attendants to catch this incident before it escalated.
Very friendly and professional
The people
Mabel is so happy when she's there! I trust that she's in good hands and she's kind of sad when she leaves which to me means she had a great time. The staff is lovely and all around the best place for my girl!
The staff is very friendly & professional.