based on 297 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have some crazy Aussies and they welcome them in with open arms, even when I know they can be a handful. So blessed to have a place I feel they are safe and cared for when I’m home with our baby or working!
Clean
Watching pups and supervise pups
Kind employees
Afternoon snack
Coaches are excellent! love the webcam! Scheduling has gotten much easier on the APP with the "Recurring Appt" option.
We love the staff at Dogtopia Waco! Our pups go to daycare, use the boarding, and grooming services often. Everything they do is top notch! The staff is always friendly and they greet each dog warmly by name. Thank you for all you do for our puppies!
Staff are dog lovers and kind, caring people.
My pup is always happy here.
Brie and team are the best and show love to all the dogs! It’s like one big family when you take your pup to Dogtopia. My Frenchie LOVES going to play with all of his friends and his bestie Gus!
Great staff, location is clean. The staff is very attentive
Friendly staff, clean
Everyone is friendly and very caring towards the dogs. My puppy gets so excited when he knows he’s going there. I love the socialization that he gets at Dogtopia.
I love how my dog Tank is able to socialize with other dogs. The staff is great and treats dog with kindness and compassion.
Staff is dedicated and everyone makes an extra effort to get to know our pets and their needs. My dog comes home happy and she has improved so much in terms of socializing with other doggies - she is shy.
The variety of options
Friendly staff
Grooming was excellent
My dog loves it here he loves knowing he's going to go play play with his friends! Friendly staff clean environment. Just wonderfuln
Always professional friendly and you know your pet is in good hands!!
From the staff especially Ceasar, you never have to worry that your pet is in the best hands
From daycare, grooming, and over night stays it is great!
When I checked in on the cameras all week for his boarding it looked really good. Not overcrowded, dog was playing. But when we picked him up at the end of the week they had no idea what dog he was and brought him out but not his personal items. Then they said they lost his blanket, might be in the wash but it’s been a week and they haven’t called. I’m going to check in, but was hoping they’d call with it.
Everyone is welcoming and easy to talk to. They show an interest in each dog that comes in.
I just think they are wonderful
I didn’t know how my dogs would do with the transition to doggie daycare but the staff was amazing and patient. They exceeded all my expectations tenfold
My dog had the bestest time! He played himself to exhaustion for 2 days. The staff was so kind, explained things, and knew a lot about dog behaviors. My dog had a fabulous time. We will return and recommend to friends!
My dog loves it there! Everyone is helpful and kind and loves dogs!
My furry companion likes to go to her "friends' and is always happy.I love the running around she gets at Dogtopia. The staff is welcoming and greets Kitsuneyoshi and she is always ready when I pick her up. Love the special days and the photos taken are so much better than when I try. My girl has never come home hurt so I know she care of.
Staff is extremely friendly and welcoming. All areas are clean. And my pup thinks they make really good snacks!
Staff cares about the dogs. Good communication.
The port chester site should join local chamber of commerce.
Everything! The workers at Lagrange Dogtopia really care about the dogs. They are always so pleasant and excited to see my Cupcake. The crafts made by the pups are always so great and I look forward to them. Also, when Cupcake was hurt a couple months ago they sent a card and everyone signed it! It was so special.
I like the care they give to milo he is one of my kids. Also they do c training and send u a video
Friendly interactions with staff. Love the opportunity to add a bath when Connie needs one. I like the ability to see her via the webcam just to check in and see how she’s doing.
The ease with the app.
Our pup loves to go to Dogtopia. It is a safe, clean place for her to spend the day running with the pack. They make it easy to schedule appointments and always have special treats. We love the holiday photos too.