based on 332 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All of the staff is always friendly and welcoming to my pups. We only go for spa days, but I am always pleased with the communication with me and treatment of my boys.
I love how knowledgeable and skilled all of the staff are. Everyone is so so friendly and fun but also takes everything very seriously and cares a lot which really shows. It’s clear that everyone that works there truly loves dogs. I am a vet tech and a bit of a helicopter mom and I absolutely trust Davis Dogtopia with my babygirl. I can’t recommend y'all enough and I am so so so grateful for and thrilled with all you do! Tilly loves coming to Davis Dogtopia and we will be a lifelong customer!
I genuinely feel like my dog is safe and loved while he is there. We have tried other services where my dog felt neglected all day and would try to jump the fence to leave. We don't have that problem here, he gets excited to go to school.
Luna loves the employees
It would be great if there was a way to get dogs outside during their stays. Specifically boarding.
The free play.
Price packages could be lower.
Great staff and great care for my dog though!
Everyone has been friendly and very welcoming when dropping off and picking up my dog. Since day one they have very helpful with answering my questions and helping me register the meet and greet. I highly recommend them and I will not be going anywhere else but here when I need to take my dog to doggie daycare.
Staff is always friendly & they are easy to work with.
Friendly, knowledgeable staff and a wonderfully clean safe facility.
This was a great experience for our dog, Scooby!! The staff is excellent and provided great updates on how he was doing!!! He was excited to go to Dogtopia for daycare and the boarding was excellent. I canbot Say enough great things about this retreat for dogs!!
The staff is great. They treat our pup as if she was their own!
Easy to schedule and flexible with drop offs and pick ups.
My pup got to do one of her favorite things— socialize all day!
The staff are excellent!
I walked into Dogtopia Webster on a monday morning in the worst situation and every staff member went out of their way to help accommodate me and make sure my 3 dogs were taken care of. 2 weeks later and they are still going out of their way, my situation has become more stable, and they are still exceeding all expectations for my dogs because that is who they are and what they do every day. They all come to work every day to make sure that each owner and pet has the best experience. They make sure there is no stress when you drop your pet off. They keep you updated during the day when needed, they talk to you when you drop off and pick up. I'm excited that i'm moving to this area and will be a customer of this location going forward not just because of an emergency situation that brought me here. Thank you each and every one of you. Love, Lucky, Spot and Daisy!
My request to pause was not honored and I was charged for a week of daycare then told it could be used as credits toward spa or treats. Account should never have been charged. Also I still have not received follow up to confirm a different week request to pause was received after asking. As a side note, I pause due to work travel and our dog goes to another Dogtopia location near our home in DC on those weeks off from Tysons.
All the staff is very nice and professional and very accommodating to all the needs for my dog.
My dog loves coming and gets all excited when we pull up in the parking. That’s shows that he loves it there and makes me feel at peace and happy that he will be in good care while I am away.
Thank you all for such a good job. Especially thank you Michael for taking such a good care oh Kona nails :).
Thank you the smiling front desk.
Madison enjoys her time at Dogtopia playing with her friends. She love the pets and hugs from her human friend the most
Our pup seems excited to be dropped off and we know she has had an engaging day of play and exercise.
Need a better way to pick up and drop off dogs with busy parking lot. Need a better way to receive communications and flexibility. Haven't been hearing back re canceling appts when away or life happens.
The staff is amazing with our dogs and our dogs love going there. However, the months long billing issues that we have had and continue to have are a nightmare. I would have left the business entirely weeks ago, but my partner has more patience than I do and that's the only reason we're still using Dogtopia
Staff are all very friendly! Easy online booking
The facility was clearn, orderly and inviting. The staff were knowledgable and great with the dogs.
The staff were excellent at playing with my two dogs. My dogs both were very excited to be back for their second day. It was nice being able to check in on my pups through the web cam and see that they looked happy and were enjoying interacting with other pups and the staff.
I absolutely love DogTopia Davis and the incredible staff who always go beyond to provide the best care for Yoshi. Their professionalism, kindness, and diligence in detail gives me complete peace of mind. The facility is always spotless, well-maintained, and welcoming. I also deeply appreciate DogTopia's commitment to giving back to veterans and supporting the local community. I'm profoundly grateful to be a part of DogTopia Davis family- thank you for all that you do!
Charmaine, Name removed & Yoshi
I like the updates you get on your dogs. I like how the staff doesn’t treat every dog the same, or keep them on the same schedule if it does not work for them. Not every dog eats breakfast @7 am or gets up early etc. Staff is very kind and accommodating
Staff is friendly, facility is clean and they provide all the services that I’m looking for. My dog loves it there!
Everyone is so kind. There are always fun activities and the support for local charities is also great.
I can’t say how much my dog loves going there.