655 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My dog had a very positive experience at her
Time at Dogtopeia!
I only wish that when I picked her up, someone could have told me what she especially enjoyed that day.
All the staff was most pleasant and caring!
Thank you.
I had texted the number on the website asking for grooming services. They recommend the spa package, me thinking it was still grooming not just a bath. I take my dog and then they mention that it’s only going to be a bath even though our message thread said I was inquiring about grooming about 4 times. Grooming is $85 spa package is $65. I could’ve made an appointment somewhere else, because she later said that they were booked out 2 weeks for grooming. She never mentioned that when I was booking through text message with her. I leave my dog to just get the bath, and they text me that he’s ready, they didn’t blow dry him correctly, he was still wet. Later then just smelling like wet dog. They were just trying to get a spa package sale then book me later for a grooming sale when they knew I wanted a grooming all along. Terrible service.
I was so so so nervous to leave my puppy Winnie for the first time. We did a day of doggy day care first and then she boarded for 4 days. Dogtopia did amazing with her! I loved that I could see her playing with the other dogs on camera and staff was very patient with me when I called checking in. We will now be doing doggy day care once a week! Couldn’t recommend enough!
The staff members generally care for and about all of their canine students. It is heartwarming to see interactions between staff members and individual dogs. All of the students seem so happy at Dogtopia. My dog is so excited everytime we drive into the parking lot of Dogtopia.
Amazing place with super friendly and caring staff.
The staff is so friendly and really loves their dogs. My pup gets so excited to go and that makes me fell so good knowing that she loves it there
Staff provides an excellent experience. My dog has been attending day care for 2 years there and he’s always had the best care provided.
Dogtopia is a home away from home for my dog Jet. The staff there is so friendly and my dog can’t wait to get out of the car and hang out with all his friends.
We like the professional and caring staff at the Thunderbolt, GA location.
My Granddog is always happy to be there because of how kind the staff is.
The care and compassion for our fur baby is top notch! We love knowing our girl will be active and socialized ever time she attends.
THE PRICES ARE TOO HIGH, SHOULD BE HOURLY.
Staff is friendly
Dog comes home exhausted and happy!
Friendly staff, dogs are happy!
The boarding option along with doggie day care
great business model. separating care from financial transactions. caring staff. webcams
Very nice and professional sutaff
My dogs have the best time! Love the webcams
Ease with booking appointments. Friendly, caring staff. Lots of activities and treats offered.
Excellent, staff friendly and knowledgeable and helpful!!
I like that even though I schedule an arrival time you are flexible with arrivals as well as pickup. Also, it makes me happy that the staff recognize either me or my dog. It seems that most everyone at dogtopia enjoy taking care of my furbaby.
I like the way the staff at Dogtopia take care of our dog Cooper. He gets a warm welcomed when we drop him off and always enjoys going to the City.
A big thank you to the staff at Dogtopia Meadowvale, you do a great job.
Staff is always super friendly and helpful. I’ve used a few Dogtopia locations in town and the 192nd and Harrison location has had the shortest waits for dropoff and pickup I’ve seen.
Prices have gotten way too expensive. Daycare and Boarding are almost twice the cost of nearby competitors. I used to buy daycare passes often, but I haven’t seen the deals/specials to buy them at a lower price that Dogtopia used to offer.
I love the staff! Prices are a bit high though
Flexibility and communication is excellent. Also, it’s really convenient and not terribly priced
Everyone is very friendly and knows our dog by name, it is convenient for us and our dog loves playing with all the other dogs. She is able to get the stimulation she needs by playing with multiple dogs all day.
Amazing staff, convenient hours, and always available for last minute bookings.
We love that you love our dog just as much as we do! He loves coming to play and we can tell that he enjoys being around the staff which is super important to us.
Thank you so much for the positive feedback, Jaden. We adore Sulley and are so happy to have him in our Dogtopia family!
My dog is so excited to come each time. Love the webcams to see her throughout the day.
Excellent customer service and care. The team treats Lightning like a star!