based on 1185 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always friendly and professional. Shows affection to our fur baby
Friendly staff, quick service, professional
Charlie loves it there!
My dogs have a great time (as I can see on the video cams) and I know they're well taken care of.
I have 2, so boarding has become really pricey. I only board when unable to make other arrangements.
I've left this feedback before a couple months ago and the webcams still don't work most of the time, especially the camera for the room my dog is in (romper)
Staff is very friendly to me. And they care about my dog and all of the dogs there. They are very flexible with schedules.
My pup is so happy going to Dogtopia!
They are great!
The people take amazing care of our dog & he is always soooo excited to go there. Which means so much knowing he is safe and having fun :)
Great hours
I love the pics and activities you all do for the dogs. I like the staff a lot. I wish they spent more time doing enriching activities or being outside. A lot of the time that I look on the camera they are just walking around and not playing. More activities would be nice.
Safe
Clean
Hours
Attention compassion frirndly
You guys are really good in every aspect, and my dog loves it there.
I would like to mention that lately, it has been a bit chaotic to pick up at the end of the day—there are confused lines, long waits, etc. Not a big deal, but it was way better before.
Thanks for taking so good care of our dogs!
Everyone is friendly
When we pick up our doggies, they don’t smell bad.
Efficiency unthe midst of friendliness. It’s obvious that they all love the dogs. My dog is always excited to go and very happy when he leaves.
Everyone so nice and my dog loves it
My dog loves going to daycare. The staff is very friendly and seem to really all the pups!
Incredible team and they have been consistently awesome. Very good leadership by Robyn , Erin and team .
the dogs have so much fun at Dogtopia! they do fun crafty stuff like footprints in clay(?) and flower-paw paintings and they have pup cups and special treats at various times - really must be so fun for the dogs to have fun surprises regularlY! plus the staff all seem to really care about my dogs and take such good care of them - they seem to love being dropped off for the day at daycare! Plus the membership for unlimited days a week I think helps to make this a great option for working dog-parents
Friendly staff. Dog is happy to go. Clean.
I was visiting Stamford from Canada. I needed your service for one a half day. Unfortunately, I never had access to the webcam, the person who received my pet told me he was going to contact me as soon as the IT issue was fixed but I never received the call.
Hi Raquel! Thank you for your feedback! We reached out to you on 07/25 via this email to coordinate a solution with the IT instructions. Feel free to reply to the email if our team can continue to be of assistance on this.
Bullet and Seven love spending time at daycare!
Excellent staff and service! The location is clean and well maintained. They have a "live camera" so you can see your dog playing with friends and toys! We take our dog three (3) days a week and she is always super excited to go!
The staff accommodates every quirk and personality of the pups!
Employees remember my dog and actively engage with her when we arrive and when I pick her up in the evening. She displays signs of recognizing all of them and seems happy to be there.
Everything!! From the second you walk in the door, it’s like being with family. They truly love what they do and it shows! My dog loves going! I occasionally look at the webcam and love watching the dogs play!! They have fun events every week. They celebrate birthdays! They have a dog of the week. It’s fun for us pet parents, too!
Highly recommend!!
Very friendly employees and clean facility!

Fix cameras in timely manner. Cameras have been out for weeks.
Mitigate the smell in the lobby - maybe add air purifiers?
Dogs come home very smelly. Some smell is expected but my dogs reek after being there all day.