based on 585 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My dog loves going there. They are friendly caring n attentive to the dogs as well as us humans
Dogtopia and its staff are wonderful. Both Rosebud and myself appreciate everyone at the facility.
the playroom
the fun activities
the special treats
the people who care for my pet while I'm away
the spa
We love the people, but the app is buggy and the constant price changes and upselling is getting old.
Staff are super friendly. I love that you have team members in the room, really attentive to the dogs and their behavior. Violet loves going to Dogtopia!
I wish that you had Sunday hours and the Webcam doesn't always work.
The people are very friendly and seem to care about the dogs very much
Very clean. Great staff. Lots of attention
I love that he is safe when we can’t take him with us. I love that he gets lots of play time and comes home nice and sleepy lol
Caring and friendly team! Flexible appointment scheduling.
Staff is super friendly. Shelby is happy when she goes. Seems to be treated well when staying there.
Cool facility! I love how my puppy comes home smelling fresh. lol However I do have to say, I never see my puppy on the toybox cam. She's probably in an area where the camera doesn't show her. I was told she is still having anxiety, which makes me sad. Hope she'll get acquainted soon enough
Friendly and professionall
I appreciate the long service hours (early drop off and mid-evening pick ups) that easily accomodate different work schedules. And my dog loves spending the day with you.
Dogtopia of Elsmere has become Dante's home away from home. The staff treat him like family, are always eager and willing to help, and have become good friends of ours. Dante always comes home happy, healthy, and well-taken care of at Dogtopia of Elsmere. We couldn't imagine taking him anywhere else.
The people
Super nice owner and staff. Extremely trustworthy. My dog loves it!
dogs seemed to have a great time, staff was great
Air conditioned, friendly staff who were kind to my dog
I liked how I was given a tour when I did the meet and greet. It was so nice to see the ins and outs of where my dog will be staying. I feel like the staff here really cares about our fur children.
Asked for the spa deluxe and my dogs nails weren’t even trimmed !
Convenient. Priced right. Great staff. Webcam.
I really like the staff
I like that the facility has rooms by dog size/demeanor. I enjoy that I can conveniently schedule online or on the Dogtopia app. I enjoy that I see them cleaning often. Cleanliness and friendliness to the animals is my top priority in choosing a facility.
Have sufficient staffing.
Love the schedule for the dogs , nap time etc the games. Super clean and great workers
You like my dog and you take very good care of her. The facility is clean and everyone on your staff likes dogs. Also, you require the dogs to be current on their immunizations.
I appreciate the convenience of having cameras that allow me to monitor my dog. It not only provides peace of mind but also enables me to observe her interactions with other dogs. The friendly employees ensure that the place is clean, safe, and engaging for the dogs.
Very friendly, facilities are clean. Staff are amazing.
Friendly staff who love my dog and the ability to check on her via the webcam!