based on 1607 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The only one who loves Dogtopia more than me is "Teddy Waffles." When I say they treat you like family, they call your name when you walk through the door. Outstanding customer service! They are sensitive to pet needs and never low on energy. I know my boy is a handful, but it seems to make them love him even more. Excellent care during the day and through the night. Last but not least, for him, it is like home away from home. Safety is remarkable. I can watch Teddy on camera and see how he is treated and how closely he is monitored. For me, it just doesn't get better than that. It's what I call the full package ~ Customer Service ~ Excellent Care ~ and Safety . . . I am delighted to be a part of the Dogtopia family!
if there was an outdoor section it would be a 10! But my dog loves it regardless
Quinnie is so excited to get to daycare. She gets socialized and the staff take really good care of all the dogs. She is tired at the end of the day and I know she played and played :). Becky
I like the attention that the employees give to the dogs especially when they are being boarded. My dog Max was somewhat anxious and needed more "people" interactions. I did see that on the webcam. 10/10 for Dogtopia!
The staff were so kind. We felt very comfortable leaving Oliver in their care.
The staff has been very kind and understanding of the unique circumstances revolving around my dog and myself. Furthermore, I've never been offput by the environment inside, looking and smelling very clean. I highly recommend Dogtopia as an option for doggy daycare.
The people at the front desk and the ones with the dogs. Always pleasant to deal with and Maizie is excited to see them when we arrive.
Easy to access dates for day care and boarding. Staff helpful and always excited to see our dog. Gets excellent care.
Friendly
Our pup Bodhi loves going there and the people who work there are great
Friendly caring staff
Great and caring staff with nice facilities.
Great services overall!
I love how kind and gentle they are with my dog.
Friendly staff who know my dog and he loves spending time there
Would love slightly expanded hours on the weekend. Would also love the option for snuggle time with staff. My dog loves people and this would make her just as happy as playing with dogs.
Friendly staff. Ease of scheduling. Personal training.
I love that my dog is always excited to go to Dogtopia.
The staff is also very accommodating to my schedule changes and I know that my dog is safe when I leave him for extended boarding when I travel.
Everyone there is awesome! Tori always answers all my questions! They all love dogs and their jobs! Ruby has made lots of friends! She can’t wait to get there!
The team at Dogtopia Sanford are incredible! My dog, Oliver is always happy when I bring him in and when I pick him up. They genuinely care about animals and it shows. Oliver also received a full spa and he looks fantastic. I love bringing him there! Thank you for taking such wonderful care of my Oliver!!
I love the fact that my granddoggy just has fun there and you literally can see the joy on her face. I love the daycare and the boarding. The front desk assistants are so warm and that makes me feel confident that she is being taken care of and tha t we matter.
Very intensive very educated and treated my dog like family I would definitely recommend this to all my friends and business partners
We had our dog, Jasper there on this past Tuesday for a total groom. The next day he was itching his ear and his butt area was bothering him. I checked his right ear and it was all black inside and his butt area was all red and looked inflamed! Took him to the vet and she said it was possibly water in ear from bath and butt was irritated form shaving the area. The vet was a former groomer. Antibiotics were given for both the ear and butt area. Needless to say I was not happy with the outcome. The groomer didn’t say anything about his ears. A very disappointed experience, especially for our dog’s discomfort!!
Name removed
Friendly and inviting staff. Very happy with the quality of services provided.
Great personable service. Positive attitude from all the staff. Quick to give information
Amazing all around
Friendly staff, cameras to watch my pups play.
10/10 Everyone was super friendly, communicated with me through text to let me know updates, the whole nine yard! Me being a first time dog mom i was super nervous sending Pudge to get groomed. But he had a blast, and both of us were happy with services, we will for sure be back. Thank you for having such an amazing team to take care of my Pudge <3
The team at Dogtopia Gilbert have been so welcoming and patient with my dog Dorby. He is nervous around new people and dogs and the team made sure he is slowly introducing to the new environment.
Very convenient, and my dog comes home tired.