based on 1232 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, professional, and organized facility.
My dog is interacting with other dogs and thriving! She’s excited to go there every time! Could not have made a better decision for her.
Operates w a set of rules, follow the rules all great. Dogs in and out - happy dogs, happy owners!
I have gotten my dog groomed there before but this last time yesterday he was absolutely phenomenal looking!
I love how friendly the staff is! I love how I can go on the app and watch Trapper during the day when I’m missing him. It is an extremely clean facility as well. When Trapper first started going there he was scared, it took a couple days and now he just runs into the back which lets me know he’s well looked after.
Everyone seems to really care about the dogs In the program. Employees are polite and patient. Facility is clean and best of all i can watch my fur baby have fun and enjoy his day.
We want our little dog to get exercise and greet other dogs without barking. We are satisfied even though she does bark some.
The Staff, you cannot find a more caring group of caregiver for your dog. They are always keeping the dogs their priority. Also they have the patience to keep the "parents" informed about their dogs behavior. My 1 1/2 year old rescue had not been socialized and the staff helped both of us through the process. They even video taped my dogs breakthrough moments when she started to play with other dogs.
Thank you
Yaya, Dana, Jenny and everyone I’ve met have been great. Hank seems to live it…
Staff is so great with our "lively" dog. She is treated well and comes home totally played out!
Dog was well looked after. Had a blast, made new friends, and got updates
I like the ability of the dogs to socialize and have fun
You look after our pups
Great friendly staff
Organized events and social media updated
I like the open play policy where the dogs are free for the majority of their day, and not locked up unless there’s a good reason. I also like that the owners are not required or even allowed to sedate their pets for boarding. I also love the webcam feature for the dogs during boarding.
Enthusiasm of employees
Cleanliness (including the smell!) of the facility
Ease of scheduling
Structure of playtime
Camera view of my pup
The way my dog acts when we arrive
The way my dog acts after we’re home from playtime- he has a bounce in his step, is more playful at home- I honestly think Dogtopia makes him happier
Everyone was super friendly and accommodating to us as we were in mid-move from another state. Easy to contact and gave us feedback on our pups. Would definitely recommend.
The facility is clean and safe for the dogs. The people who work there are great! They take good care of the dogs and are helpful and pleasant to us as we drop off and pick up our dogs.
Friendly staff and good facilities.
Staff is great and always show how much they care for the animals. My dog, Paris, gets so excited when we pass the shopping center. She knows it is playday and she loves it! Thank you all!
The staff is great. The cameras were so important to our peace of mind for boarding during our vacation. And every staff member seems to know and love our dog which lets us know that he is safe and well cared for.
I don't see anything to improve. It all seems to be ok. If you want "10" YOU think of how you can improve.
Friendly staff.
Care about their clients/dogs.
We use Dogtobia for maintenance baths and they do a good job.
Very professional. Our dog is reactive so has “special needs” and your team takes great care of him enabling him to still make friends and play with other dogs.
I have already taken this survey.
I’ve been in Nevada for six months now and decided that my pups needed somewhere to play and decided on Dogtopia Sun CityEvery single person at Dogtopia Sun city is Amazing. My pups have been going there for 3 weeks now and their behavior and happiness has improved so much just by getting exercise and socialization. Every time I get ready for work, they know it’s almost time to leave two to go see their friends.I don’t worry about them being in their care because I know that they are treating them with the most love and respect. Elizabeth is so amazing and I’m so grateful that she is there overseeing everybody and loving on my puppies as well. I can’t recommend Dogtopia Sun City enough.
I love how the dogs were so calm and happy coming in.
Love the camera checking.
Staff was very nice and patient when explaining plans.
I would love to bring my puppy for social experiments with staff near by.
I however cannot the cheapest plan bc of person struggling with bills otherwise I would keep my puppy coming back once a week.
They always take the best care of our EJ🩵
Love this place. The people are nice and my dog seems to enjoy it.
Bella seemed very happy to be there and the service was excellent