based on 986 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff is very friendly! I Don't care for the new website. I can t see him on the webcam. Overall, love everyone and they love our pups!
It’s very clean and we can watch our dog on the camera!!
I can't sign onto the app and view the webcams
Courteous, friendly staff. Heather always does a great job on Cooper!
The team at Dogtopia truly cares about the dogs. They all work together and ensure all the needs are met! My dog FrankE looks forward to playing with his friends and especially his best friend Gus! Thank you Brie and team!
I love how your employees treat my dogs and love on them like their yours. I appreciate the care and attention you give my pets and how you show their worth.
Everything! Staff and owner are amazing! Vary friendly and good with our son dog Moe
Friendly people, my dogs seem to like to go there.
I love that the staff is so caring for our dog while he is there. He is blind and has anxiety and fear . I trust the staff to do the things I have asked them to do while he is there. And so appreciate the attention to detail.
Thank you!
Staff knows the dogs very well and dogs seem to love it there!
I cannot thank Dogtopia of North Austin enough for always being there for my dog and myself. When I unexpectedly needed an unscheduled day for pet care, their immediate willingness to accommodate me last minute was a genuine display of caring for their customers. My dog loves his days at Dogtopia, and I always know that he is cared for and treated with kindness. The ability to check in on my dog with the Dogtopia app is a huge plus, and puts my mind at ease during his stay. If you need pet care, or just a day for your dog to play with other pups, I highly recommend Dogtopia of North Austin!
Illiana Arredondo has been an fundamental part of our positive experience since moving to San Antonio. She has collaborated with me numerous times to work around my military schedule, bring seamless service so that I do not have to worry about my dog's daily care.
I have had a number of very challenging months since moving to San Antonio, and Illiana has gone above and beyond to ensure Remington's care has been handled. As an Army Officer I have plenty to worry about on a daily basis--it gives me peace knowing that Dogtopia and the care of my pup is not something I have to micromanage.
I appreciate all that you guys do--and the family feel she (along with others at AH Dogtopia) have brought to our daily routine. Thank you!
Friendly and capable staff.
Staff are very friendly and I can tell they genuinely care for our dog.
Dogtopia is very good with my dog. They are gentle and welcoming
everything and everyone
your staff is amazing.
After I made the appointment for our meet and greet, I realized I had a conflict. The staff at Dogtopia were wonderful for the reschedule and the subsequent appointment - even though it was not on a regular day for those appointments
My pup and I are always greeted with smiling faces when we come in! The staff is incredibly friendly.
My dog loves Dogtopia!! They are clean, keep the dogs engaged, and have fun activities or treats each day that your dog can partake in.
very friendly staff
We love that you provide spa services in addition to day care. I also love the special events that we can sign up for at a reasonable price
Everyone is so kind and friendly. They take great care of my pup!
We appreciate the nail trim and ear clean services. (We know one of our dogs is very anxious and most people, including us, can't trim his nails. So awesome you can,) The bath they received allowed us to bring home the cleanest dogs ever! What a treat.
I feel confident they are well cared for by very competent staff. Thanks!
People are amazing and they take great care of my dogs.
I absolutely love the care and attention the staff gives every pup! The facility is always clean, the updates and video opt in gives me peace of mind, and my dog always comes home happy (and tired from all the play!). You can tell the team truly loves what they do. It’s comforting knowing my dog is in such good hands,thank you for treating them like family!
Great service all the way around.
I trust them with a very important part of my family.
Friendly helpful staff always greet with a smile
I completely trust Dogtopia to take care of my princess. She has the best time and I know she's safe and loved by her canine coaches!
Provide details about how my pup did with boarding (ie did he have an appetite, did he sleep well, have fun with new friends etc)
Everyone there is extremely friendly. They’re great with the dogs and they always have a smile from the beginning of the day to the end of the day.