based on 433 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Well, very conveniently located for me. I only use it for daycare and some grooming. Staff is very lovely. My dog seems to like it and I have referred a number of people.
No issues with my dog’s care.
very flexible, clean facility and looks like the dogs are well cared for. Pricing is fair.
I would like to see a better water bowl to dog ratio.
I would also be more likely to sign up my dog for the agility and brain training options if they were also in view of a webcam so we could see it
Staff is a friendly and great with our dogs! They absolutely love going to play at Dogtopia!
The staff, owner, and facility are all great!!! Highly recommended. My pup loves it as well!
The people are friendly, know my dog by name and the facility is clean.
Most professional place
I have interacted with maybe 8 to 10 different staff members in my only two visits to Dogtopia so far. Every single one of them appeared to be having the best day of their life. I think that’s really all I need to say!
Everyone I have meet there is kind, courteous, and enthusiastic about my dog’s experience. My dog is very happy and I am very happy to have a safe way for her to socialize and expend some of her excess energy.
Have video working. We appreciate knowing about our puppy’s day. It would be nice to get more feedback on a more regular basis. That majority of the staff are wonderful which we appreciate very much.
The staff love the dogs like they are their own. And I love the freedom the dogs have for the majority of the day.
I really like how everyone has been so personable and know my dog by name when we come in. The attentiveness of the coaches is also something I really like and trust that my dog is safe.
Everyone was very nice, and I felt like my pup was safe and well cared for.
We love all of the employees and how they care for our pup!
Every worker there seems to be a crazy dog person, much appreciated.
Great staff, friendly , professional, they love my pet like their own
Everyone is so friendly. My dog is always happy to walk in the door.
Great service, my dog love them and I love them
The cameras don't work. That's a drawback. I really want to peak in on my dog once in a while.
I like how personable the staff are with Penelope and I when we arrive for drop off and pick up. Always very friendly. Also love how they give a small summary of her day.
Confident my dog is treated well. Love the cameras
Friendly service! The new groomer did an excellent job on my Pomeranian!
Excellent place and people.
My dog seems eager to go. It’s nice he can be with other dogs and play and not be bored at home.
Hi Linda,
Thank you for sharing! We’re so happy to hear that your dog enjoys coming to visit and has fun playing with friends. It’s always our goal to keep every pup happy, active, and engaged, and we’re thrilled that he’s enjoying his time with us!
—Dogtopia of Geneva
Friendly staff. Clean facility. Web cams. Positive atmosphere for Charlie.
Friendly caring and helpful
How kind your staff is. And how clean everything is
Everyone who works the front desk is wonderful especially Leanna. I love the reception we get the minute we come in the door and also all of the services that are available right there. My dog always comes home exhausted from playing all day.
The staff is friendly and knowledgeable and the structure of the schedule for the dogs