based on 1647 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I never have a problem getting my dog in for a stay.
Too many random texts.
It all starts and stops with all of the employees. For me it is tough boarding your dog child when going on a trip for business or pleasure. However, I am so relaxed when boarding Champ because I know he is well taken care of.
For instance, in the last boarding from September 3rd - 7th. On the 3rd we left for our vacation and there were severe weather that pounded Unity Township that night. When West Penn Power notified me that our home lost power and it will take nearly 24 hours to get it back on I knew that Champ will be well taken care of and is at a place where he loves and feels comfortable.
Thank you for stepping up and providing a safe and loving environment for our dog children!
The staff are friendly and I love the option to view my dogs through the webcam while I’m away.
The. Camera freezes often.
The team know what they are doing. They are polite and take special care of my fur baby. Thank you so much for your services. Will be bringing him back real soon.
Our dog is always welcomed with such love and excitement when we walk in the door. Clean facility and she comes home tired and content.
Everything! Staff is wonderful, place is clean & always smells good. Most of all my dog loves it!
My dogs were covered in diarrhea and drank a full bottle of water like they were dying when I picked them up. I didnt get their bedding back. and the door was immediately locked behind me when I took them outside. another gal showed up to pick up her dog and nobody answered the door or the phone despite just letting me out.
Everything
Thank you for taking Lucy last minute! She loves her time with the other dogs.
Bean had a wonderful time I could tell by how happy he was when he got home! I saw on my trip that bean was being snuggled on the camera all the time and they kept sending me pupdates with his overnight boarding. I am so grateful we have a dogtopia nearby. Thank you so much for all that you do !!!
Incorporate more training behaviors on the monthly calendar
Your people
Friendly caring staff
Professional, loving and convenient
Friendly.
I was starting to really like this place for my pup, she seems to love it there. I was a bit discouraged that only one person was watching the bigger dogs and every time I checked the cameras my baby was getting 2 v 1 by German shepherds. Granted they may have been playing but it seemed like one in particular was escalating a lot with nothing being done (at least when I checked the cameras). When I picked her up, I saw ever so slightly some fur was gone by her whiskers where I saw that same German shepherd biting her. I don’t blame the dogs but I do wish there was more intervention. My baby is very social and she’ll probably put up with whatever she needs to, to continue to play, but I would hope the person overseeing could step in when witnessing too much rough housing. I’ll be more upfront about this for my pup in the future (she’s still learning to self regulate and having her own boundaries), but please keep an eye on if dogs may be micro escalating :( this made me very wary if there will be a next time for my baby Kiri.
The staff is friendly, helpful, and genuinely seems to care about the dogs.
The staff at Dogtopia are great and treat all the dogs with such love and care. My sweet girl LOVES coming here and always has her tail waging when she sees the staff. Mercedes is a wonderful manager and is always so helpful and she knows every dog that comes in. I appreciate how they are attentive to any special needs my Kaylie has, also. The fun part is all the crafts, photos and activities they do.
Luke loves going to Dogtopia!
Everyone was friendly, no breed restrictions, and I love the webcams!
I like that it’s a one stop shop grooming , daycare and boarding. Plus everyone is friendly.
Friendly and clean
Friendly staff that remembers and love my dog. The pictures are a great extra as well. My dog loves going.
Potter lives to attend. He wags his tail as we pull up to the building!
He comes home calm and tired.
Awesome staff attention to each pup.
Boarding is stress free.
Great communication and friendly staff! My dog loves daycare with dogtopia!
Emmy absolutely loves this place. She looks forward to it everytime.
The care and thoughtfulness of the staff.
My dogs always come home happy and exhausted. Great staff and environment.