based on 960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our dog Koda loves it here and I’ve had zero complaints or concerns about how the staff treats him or handles things
My dog seems happy. I like the webcam option.
Have you ever considered offering simple report cards - maybe checklists - for the dogs on their behavior? Things like
Key Behaviors of a Happy, Well-Adjusted Daycare Dog:Relaxed Body Language: Soft eyes, relaxed mouth (sometimes appearing to "smile"), and a mid-level tail, rather than high (stiff) or low (scared) positions.Playful Socialization: "Play bows" (lowering front legs, raising rear), voluntary interaction with other dogs, and taking turns in games.Respectful Boundaries: Respecting other dogs' personal space and stopping play when signaled.Balanced Energy: High energy is okay, but they should be able to calm down and take breaks, often resting for 2–4 hours for every few hours of play.Behaviors Indicating Stress or Poor Fit:Excessive Fear or Aggression: Hiding, showing teeth, stiff body movements, or deep growls.Overstimulation: Constant, frantic barking, jumping, or mounting.Inability to Settle: A dog that runs around for 8–10 hours without resting is overstimulated and needs a break or is not suitable for that environment.
We love that the dogs are safe, happy, and fed everyday!
I love the people and the convenience of having care for my little Ozzy.
i have recommended to several local dog owners! Just really wish it was more affordable. My pup loves it so much but i can't send him there as often as i want because of the cost.
Our dog Lucky loves the employees and all the fun activities at Dogtopia San Marcos! Thank you!!!
Great team of people and they show my dog lots of love and personal affection.
I love that my dog is always so excited to be there
Everyone is super duper nice and I received great updates from Karre during Bodhi's stay that was very much appreciated!
I had to go to the hospital last minute and not knowing how long I would be. They accepted Murphy last minute and he is always wagging his tail when I look in on the live feed cameras.
There are SO many FUN activities for my babies. I also LOVE the spa services. I know it’s not technically a service, but your staff are hands down the BEST!! They call each pup by name and care. 🩷
What did pay for? When I called in to make an appointment for P'nut the last time, I asked for a face, feet , fanny trim. When I got there Victoria who treated him on our first visit did a full body cut n wash and charged me $75. So the last time P'nut came in she said $75 without looking in the computer. And I said, for a face feet fanny trim? He's not getting a total hair cut like last time I said. I said, just a face feet fanny and she said oh yeah and looks down at the computer its $45 Victoria said, he doesn't need his face cut. I said, yeah he does especially the eyes. When I called in to bring him back she said All she did was put some eye stain for the eyes she told me afterwards which did no good and sprayed a bunch of cologne on him and didn't even give him a bath. When I called in about it they said he didn't get a feet face fanny. There was some confusion bout grooming. Huh? So if you didn't do face feet fanny and he didn't need a full body hair cut and you didn't give him bath and cut his hair on the his face and left hair on his fannycompletelyon one side. What did I pay for and why you refused to correct your mistake when I asked to bring him back in? And you just refunded my money. Is this how you treat everyone who calls in not satisfied? You sprayed all that perfume on his without my permission and I wanted it washed off and correct the grooming I asked for.he was just in there a month ago
You don’t have an outdoor component, very confusing during potty training.
I like the extras you provide and the cameras so I can see him throughout the day. All the staff is very friendly.
Our groomer, Jourdan
I have a reactive dog who is hard to walk. Dogtopia is a lifesaver at giving him a place to interact with other dogs safely and get all his energy out.
Easy of scheduling, friendliness of staff and happiness of my dog when we go.
Everything! The workers are personable, friendly and truly care about the dogs. It’s comforting to know my dog is in good hands and having fun! He is so tired when he gets home so I know he is having a good time. Also love that I can check in on him and see him through the cameras.
They do fun projects with the dogs and have fun activities for the dogs every day!
Dogtopia is good with my dog jj and they provide so many ways to stimulate him mental. He loves going to Dogtopia.
Everyone was so kind, they all knew our dog's name and you could tell our dog loved being there.
Kind and knowledgeable staff! My dog loves going to Dogtopia.
The employees are so friendly and nice, plus they take good care of our dogs.
Everybody is very friendly! When I tell my dog he's going to Dogtopia he can barely contain himself he's so happy and excited!
Friendly caring staff
Great staff! Kind & attentive.
People there are very friendly and take exceptionally good care of our dog and all dogs spending time in their facility.
like the fact that you guys are always so sweet to our pups, who are in our household, are our kids.
they come home nice and tired so you know they have had a great day of fun and interaction with other doggies just like them
The love people put into our little ones.
Everything, our dogs absolutely love going. Every morning after breakfast they sit and wait by the door. They are always happy going in and always happy coming home
Both Mindi (My Yellow Lab) and I love the facility and people who work there. Don't change anything