based on 1575 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very lovely service. You can tell they love the dogs.
Great customer service! Clean facilities and plenty of staff to watch all the dogs.
Very personal
All employees are kind, welcoming, and take great care of my pup. They all know him by name.
Friendly staff and my Molly likes going there. They are always happy to have her come.
Staff is very friendly
Easy to make appointments
Clean
My little girl just loves to go.
Yogi really enjoys his stay. I was watching him on the web cam while I was out if the country and felt really happy seeing him interacting with other pups and people. He comes home very tired but happy. I love the time outs they give the dogs. Thank you for taking such good care of him🩵🩵🩵
Always responsive and friendly. My dog seems happy when he goes there.
The customer service and care for my dog Jimbe was definitely noticed and appreciated!
Friendly employees and cleanliness
You stay open later (til 7pm) than most other daycares in the area. We would always appreciate even later hours!
The staff always seems genuinely excited to see our dog.
Dependable and consistent great care. My Moki has a great time.
We love the friendly staff and great spa services!
We love daycare for our fur baby too!
I was charged a different price discussed on the phone.
The facility is clean and designed beautifully. The staff is friendly, helpful and caring. The prices are very reasonable.
My dog is so excited when he knows he’s going to Dogtopia so that makes me happy!
Great activities for the pups and the staff are amazing!
I very like Dogtopia services, friendly stuff
My dog was caged for at least 40 minutes that I could see via web cam. They said she was hyper (she’s a terrier!)! They lied to me about the amount of time she was confined and when she would be allowed out of the cage. Too many excuses as of why she was confined! She had been going for over a year and we had a similar problem so we took a break from the facility. I then decided to try it again. Same problem. She was kennel trained but during the pas year she refuses to go near her crate. She actually crawls on her belly to avoid her crate which I accept as not wanting to go in. Now I know why, they were using the crate as a form of punishment for her and I’m sure for other dogs. They also lied to me as to the length of time she was confined and gave me several different excuses! UNACCEPTABLE! Glad for the web cam for allowing a concerned owner to see and note the amount of time their pup has been confined. When she got home she cautiously approached me and just want to literally crawl on my lap as opposed to her usually jumping up! I will never recommend your facility to anyone!
My fur babies are very happy
The communication between the caretakers and the pet parents and the love shown to our pets.
My dog loves going
Watching over the dogs and paying close attention to them and their needs.
Everyone was happy, professional and caring about my pet. I was extremely pleased with the signing up process and the meet and greet worked very well.
I will definitely use Fogtopis when I need my Tusty to be cared for.
I love she has a full day of play time. The staff is very friendly and welcomes my pup every time. I love that we can watch on the webcam and I know our girl is taken care of.
The staff at Dedham Dogtopia are extremely friendly, supportive and accommodating. My puppy is excited to go there. The staff are very caring and attentive to all the dogs and the puppies love their friend and play times.
I love the staff everyone is so nice!
I like the peace of mind I get with the unlimited plan. Being able to drop my dog Kyle off anytime during the day to play is so convenient. I don’t need to worry about him not being entertained while I nap all day after working night shift. Staff takes great care of him, no worries
I think they have people who really loves animals. They are very kind. I would have given 10 if they used harness on small dogs.