based on 1389 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love how well Dogtopia Arcadia communicates and cares for our dog—such peace of mind knowing they’re in great hands!
Hank had a great experience during his recent boarding visit. We love that we can check on him on camera, and that you send us pics too. He loves "his" orange crate, where he can stretch out and supervise!
The friendly staff and all the activities they have for the pups!
Carrying compassionate staff; convenience of long daycare hours; daycare & spa in one so Abbie plays and comes home beautiful; and the amazing gift that after a long day, feeling worn out and showing my age, the team puts Abbie in the car for me. I love this Shelton team, consider Dana, plus all the Dogtopia team friends, and there is no question, so does my sweet dog!
Lovely Staff. Pet loves going in everytime and has a great amount of fun.
Friendly staff, ease of scheduling, outdoor play is HUGE for my dog, it's like a day-long playdate
They have always been there to help with Kiki when I go out of town. Kiki is crazy and deaf and they still love her lol
Helga is very happy and excited when we get ready in the morning to go to daycare. Tired at night!
Great place!
We love that they know us and our dog right when we walk in the door. The Dogtopia Team really seem to care about the dogs they work with and enjoy spending time with them!
The communication and video
Everything
Our dogs love the whole team! Thank you for watching them.
Staff is so loving toward dogs
The way you handle the doggies, the way you welcome them, the way you make us parents feel when we take them there, the snacks for them, and the best is that I can watch how my puppy is doing during the day 💗
The staff there are amazing ! They really care about your dog . I love this place ! I feel very comfortable leaving my dogs there.
Everything except the quality of the web cams. They freeze a lot..
The staff, facilities and services are excellent
Everyone has been very helpful and I feel like my dog is well cared for.
I enjoy everything about Dogtopia. I loved being able to see my dog while he was in the establishment.
I loved getting a report about how things went on day one. The owner always made sure I felt comfortable about every decision made and all my questions I asked her.
He seemed to have a good time but was very thirsty- drank 2 bowls of water when we got home.
First time boarding and was very impressed with Ross and the team. Had a nice Meet & Greet that explained everything and included a tour and play time for Lou. Had a great first boarding experience and appreciated staff flexibility and desire to make Lou comfortable. Would highly recommend!
The operating hours are awesome- it’s so nice to be able to pick her up Sunday evening! The crew was so nice and I could tell Jolene was so happy there.
Your very friendly staff made me feel comfortable bringing my dog there for the first time. They couldn’t have been nicer or more caring.
Heard about you through a instagram post
Always welcoming to the dogs; know them by name. Friendly staff that you can tell like dogs
I feel confident and comfortable sending my two dogs up Dogtopia for boarding or daycare. Facility is clean. Staff is always attentive to owners and pets.
We recently went on vacation and returned to a very happy, healthy puppy. She had been given all her meds and her food and had been well taken care of. Thank you very much.
Friendliness of staff towards dog owners and the dogs.
The quick responses to any inquiries.
Interactions and activities that the coaches have and do with the dogs.
Always neat activities going on each month.
And my dog loves going.....doesn't even look back at me when we go into the lobby of the center...he's already ready to go greet the coaches and his other friends.
We love the Milford Dodtopia! They take great care of our Oscar! They know him and recognize him when we come. They follow our instructions, we can bring his bed and even a smelly shirt from home so he gets our sent for overnight stay. We can bring his food from home as well. He’s a small dog and they’re always lots of other small dogs to play with. We love the cameras! Highly recommend this place
Everything. The facility. The people. Everyone is truly so loving and caring for my dog Willow. They keep it clean and calm and every dog seems to love it there. Incredible concept, delivered with excellence!