based on 978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!! You all are the best!
Upgrade the quality of dogcam
Improve the transparency in dogcam running schedule
More thorough check of health condition of dogs on boarding
Friendly staff who appear to love there jobs and like working with animals. They always greet my dog and share details of how he did. I don’t even have to ask!
I love you guys!
The staff is so kind, caring and compassionate
Amazing staff!
I think the pricing is on the higher end. If it weren’t for the summer $99 unlimited I wouldn’t come here
The room is so small and overcrowded, no person should ever leave their dog there it looks like animal abuse.
Friendly hours and fun activities for my dog
I wish the video was available all day and there have been a couple of times when the staff put the wrong harness and collar on my dogs and even tried to send me home with a dog that was not mine because my dog "didn't come when they called his name".
Zoe was very well taken care of when we were on vacation for a week. She was very happy to be at Barktopia and is always excited when we arrive for a visit!
We always feel welcomed and my dog is very well cared for when we day care and board her.
Our, girl loves going there, & hates to leave. Plus, the women that run the place are fantastic, & definitely, are big time animal lovers.
Convenient and friendly. It was a great experience. Would highly recommend
The staff is very friendly and love our dogs! My dog gets so excited on the way there!
Friendly staff, responsive, dog comes back happy and healthy from longer stays even..
The service team was very responsive and great. I think operationally it’s well run. My dog always came home tired and happy. 7am-7pm are convenient hours.
Best place ever! And best staff love them all!
Most important factor is quality care for my pup while it's there.
The staff love my dog like she is their own. She races to the front door because she loves going there!
I love that my dog loves going there!
The quality of service. The friendly staff. The price for the unlimited is lowest in the area.
The team was welcoming and flexible. They take good care of the pups!
Really smart friendly people who take great care of the dogs!
The locations smells awful. The tone of the facility has changed. My dog got bitten there and always smelled awful after he came home. We have been customers on and off since the location opened. It has gone down in quality a lot. We won’t go back.
they take good care of my dog. She is always happy to go there.
You put my dog in a cage for 6 of the 8 hours he was there for no reason. Unacceptable. Manager nor owner never called and followed up after my formal complaint. Classless. Employees spend more time on their phone than interacting with the dogs. Would never recommend this place.
The staff are INCREDIBLE! I love all the staff always but specifically KEVIN has been amazing. I recently had a baby and I have to bring her in in her car seat to pick up my dog and Kevin always walks my dog out to my car and gets him all set in the backseat so I don’t have to walk both my baby and the dog. It is not needed but it is SO SO helpful!
The staff is so friendly and sweet to our dogs, they know them by name and are so excited to see them when we arrive. They make us feel really special and I know our babies are in good hands there. Also, love that it's indoor, the A/C is a must in the NC summer.
The people working there really like dogs!