based on 1256 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great people working there!
The people who work there are positive and caring. There is excellent supervision and the place is very clean. Also, we love the flexibility in scheduling. We were nervous to leave our dog for the first time, but clearly she had a wonderful time! The socialization she's getting is very valuable and we will continue to take her there.
Everyone is so caring .
Susan and her crew are the best! They are always loving on our little pitty Villy!! She cannot wait to go on Monday, Wednesday and Friday.
Also very relaxing for us when we board her knowing how well Villy is treated!!
George and Sandra
They’re friendly and Coop loves going there. Also they are flexible and accommodating. Great place!
My dog loves going there! She doesn’t want to leave at night and can’t wait to get there in the morning. People there are awesome.
I just boarded my two dogs for 9 nights. My only regret was that there was no outside access the entire time. I understand this is the policy, but after having really thought about leaving my dogs there for that length of time, I might consider options that do provide this.
There was also a communication issue amongst the staff and the feeding directions/requirements were not followed, resulting in running out of the food I provided early.
I love the staff and how much they care
For my dog. The cameras give me peace of mind knowing I can pop in and check on him.
The staff are outstanding.
Great staff
Fun activities for the dogs
Good special treats
Very friendly staff and great customer service. The staff are so loving and engaging with my dog which made me feel like my pet was at his second home.
Thank you!
Staff is always friendly and helpful and when I peek into the rooms, Finley appears to be doing great and having fun!
The team at the Hickory Hollow location is awesome.
Amazing staff, clean, dog is happy. Nothing but kind words.
The staff and the facility is top tier!
The crew and the job they did on my Ellie was tremendous. Everyone there is so nice and so professional I really appreciate it.
Everything has been so great! My boy has only been going for a little over a week and is already so excited when we pull up <3!
Bugsy and Mila just love spending their Friday's at Dogtopia Waco. They love all the fun activities, their coaches and their playmates.
I like the convenience of being able to drop off my dog without reserving a space in advance. This flexibility is important to me as my schedule is not always set too far in advance! I also like how quickly the staff get to know the dogs as it makes me feel they really know her, and she won't be overlooked or forgotten in the crowd.
Very courteous & dependable .
The fact they love my doggie and spoil him rotten!
Great staff who care! Dog loves it!
Always very friendly. They care about the dogs.
Everyone is so nice! They know every dog's name coming in, even if we haven't been there in couple weeks. Gus loves Dogtopia of Elsmere!
Everything!! The flexibility of the schedule and all
of the services you have!
Knowledge about my breed
The fact that employees know my name and my dog's name. I feel welcome every time.
i love all the activities they do with the dogs , love all the workers , really attentive to the dogs.
The staff is the BEST!!!
Love it there!