based on 2250 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The people ..staff is top grade ..They care
My dog has come home from daycare several times smelling strongly of urine. The smell is so strong in the car that it made my eyes water. Had to give the dog a bath immediately.
We’ve had a really good experience with Dogtopia. The staff is always friendly and I feel comfortable leaving my boys there, which is the most important thing to me. They’re always excited when we get there and come home completely worn out from playing all day
I also love being able to check in on them and see what they’re up to during the day. You can tell the staff really cares about the dogs and gets to know them. Definitely recommend!
The staff is great with my dog. He lights up at the mere mention of Dogtopia. His needs are taken care of. I know he will be well cared for whether he’s there for the day or for boarding.
Staff is always so friendly. Christina is the best for cutting my dogs fur.
The ease
Love it
I can tell that our dog is loved and very well taken care of. It gives us piece of mind while we are away!
Friendly and interactive staff. My dogs get excited to go.
The people. Especially Jen.
Friendliness of staff, availability, breadth of services
I took my dog in for a full groom. The groomer found a patch of raw skin on his elbow and stopped the service (totally understandable… I did not see the small wound, but understand why she didn’t want to wash it or expose it to soap). So after 20 minutes I was called in to pick him up. He was wet, a patch of fur had been cut from his back, and no other services were offered (though his nails had been trimmed). I was charged for a full bath service. He’s a big dog, but I don’t know how a 20 minute partial bath equaled almost a hundred dollar bill.
My dog came home with kennel cough. 1 day after his stay- no exposure to other dogs execute at DogTopia. Very frustrating as it was an expensive stay followed by a vet visit.
Everyone was nice and polite they did a good job on my dog and they treated the dog very well very clean and nice place to take your pet too
Great people. Dog is happy when he’s at day care.
They know every dog by name and what their personality is like. It's like a second home for my dog.
I recommend Dogtopia Downtown to every dog owner I meet! The staff is friendly, professional, and they really love dogs. They have helped my pup learn to socialize in a safe way and keep her active during the day. I love the activities and photo shoots and the special meals and snacks. My dog loves Dogtopia as much as I do!
First class operation starting at the front desk and throughout the accommodations. Their personal interaction and caring atmosphere makes this facility the very best. I’m recommending them to all that gave dogs.
I love that you greet my dog when we walk in the door!
The team is great! My dogs love it.
Very friendly, great groomers!
We love the staff and the love they have for the dogs. Dogtopia is clean and our dog always has the best time! He will have his first boarding stay coming up soon. Hoping that goes well also. We like to travel and can't always take him.
Our dog really loves coming to daycare twice a week and I love being able to drop in and see him playing on the cams. The staff has always been super friendly and very responsive when things come up!
Thank you to your team at Commerce Dogtopia, they always do such a great job and Charli girl is always well taken care of.
My pooch enjoys being there, that's about the only feedback necessary!
Everything! Caring and friendly staff .
I wish you had outdoor space
They let the dogs be dogs and play
Well you could keep the number of dogs in separate rooms as they are all barking nonstop when together. Madi came home totally exhausted.

My dog Churchill has a wonderful time! We have boarded him for almost four weeks at a time!
He plays and plays
Rosemary Royce