based on 4023 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Facility was exceptionally clean. Play time well supervised & personnel extremely attentive. Good location.
It's a safe and clean place that my dog loves going to so much that he cries and waits by the door when we tell him he gets to go to daycare.
Everyone is so friendly and welcoming! Safe place for my dog to socialize and burn some energy. His favorite days are daycare days!
No pick up or drop off set times, very friendly staff
The enrollment and freeze process is cumbersome. You could make this much more user friendly for your customers for example it should be online and 14 day notice is a bit much.
My dog loves it . Very clean and friendly.
Super professional and nice my dogs usually scared but whenever he comes here its better the. Like petco or other groomers
They take great care of our dog when we have her stay overnight!
The staff is very friendly. They take care of your dogs and my dog is always happy to come there. They have cameras so that you can watch your dog play. And the services that they provide are excellent.
Friendly and personable. I like the little doggie report cards
Everyone is very nice and they do a great job with my dog, Vicky.
I would whole-heartedly recommend dogtopia to everyone! My only reservation would be if dogs don't handle crating well, but the staff was wonderful in accommodating my dog's particular needs! Thank you!
I think the staff is friendly but I think they should play with the dogs more and the dogs should have more outdoor time (even if it is cold outside)
My dog always comes home happy and tired! I also love the front desk people they are super friendly and welcoming!
Love the employees! Each of them provide wonderful care. You can tell they enjoy their jobs.
They take great care of my dog.
Everything! The staff is always helpful and friendly. Most importantly is that Shaggy loves it there!
I am on a weekly payment plan and it is frustrating that the days do not rollover.
Staff is friendly and great. However it seems they are always short staffed. Pick up times tend to take long; several mornings the store has not been opened in time and has made me late for work because it didn’t open until 15-30 minutes later; I’ve signed my dog up for spa treatment (bath/nail trim) and they can’t either do it all or can’t do it before pick up time and have to wait; cameras are hardley on anymore which usually means more crate time than free play time; no management to help address issues; staff is super friendly and doing their best and they can’t be faulted; short staffing and lack of management seems to be the issue;
The ease of scheduling appointments and the prompt response from the staff.
The staff! Always friendly and happy to see my dog!
Friendly staff my dogs seem to love it there
The staff, the facility is kept up.
I love how friendly the staff is when dropping off or picking up Carl; I appreciate being able to view via webcams to see how he's doing.
Friendly staff who seem to genuinely love dogs
I love the socialization and activties your company provides for our fur babies. I don't ever have to worry about any dog aggressive behavior because of the nurturing and positive environment.
There’s no parking downtown Halifax. Not dogtopias fault, but if you have a disability it makes it hard to use the services
Hi Shari! We are sorry you've had issues with parking! Our clients are always free to use the culdesac for drop offs and pick ups! Hopefully this helps with the parking issues!
Check for pet injuries especially after playing in the hard surface.
All the staff is very kind attentive, and knowledgeable. The facility is clean and well cared for. I love being able to check in on my dog through the day and I love the report cards. My dog always looks happy when I pick him up.
It’s very dog centric. Everyone I met who works there is absolutely wonderful. My frenchie Schmutz took to it no problem. They were so loving and kind to him. When I came to pick him up I could tell he didn’t want to leave he had so much fun!!